Two years ago, Elliott Ichimura, a colleague of mine, pulled together ideas from eight different sources to produce the Virtuous Cycle of Innovation shown above. The eight sources he used are:
At the time, the elegant inner cycle of entrepreneurship -> innovative ideas -> value creation -> cash flows -> incentives, primed by high leves of R&D investment, was still fueling many sectors of the economy. What stopped the cycle, and why? I believe four structural, systemic and cultural factors, which were temporarily overcome during the exuberant 1990s, turned the virtuous circle back into a vicious cycle and led to the abandonment of innovation as a driver of the economy:
Will we see another virtuous cycle of innovation in the future? Undoubtedly. Even the most conservative businesses realize that a lack of innovation stifles the economy and leads to stagnation. Our change aversion is balanced against our entrepreneurial spirit. We like new ideas and trying out new things — that is how we learn and grow. Eventually the pendulum will shift back, driven by a new set of basic human needs, and the virtuous cycle will shift back into gear. |
May 31, 2003
WHY INNOVATION HAPPENS IN WAVES
May 30, 2003
FRIDAY FIVE ON POSTERITY
Heavy duty Friday Five this week, deep questions on what each of us wants to be able to look back on at the end of our lives with pride. I can’t resist that kind of quiz, of course:
1. What do you most want to be remembered for?
2. What quotation best fits your outlook on life? to be nobody but yourself in a world which is doing its best, night and day, 3. What single achievement are you most proud of in the past year? This blog, and especially The Box (short story), The Third Way (environmental philosophy), The Weblog as Filing Cabinet and this week’s Social Network Enablement posts (business writing) . 4. What about the past ten years? All the stuff that led up to this blog: My collections of creative writing, philosophical writing, and business writing. And finally following, myself, the advice I’ve always given others (see question 5 below). 5. If you were asked to give a child a single piece of advice to guide him or her through life, what would you say? Like yourself, give yourself credit, believe in yourself, do what you really want to do, don’t give up, and don’t let anybody get you down. |
PLAYING DICE WITH THE WORLD ECONOMY
Now take a look at this report, from CNN yesterday: The Treasury Department Thursday denied a report that the White House suppressed a paper estimating the United States is facing at least a $44.2 trillion [debt] due to future health care and pension obligations [because the news would have jeopardized the Iraq war effort and the Bush tax cut]. London’s [conservative] Financial Times said in its Thursday edition that the Bush administration “shelved” the report “commissioned by then-Treasury Secretary Paul O’Neill” and written by former Treasury official Kent Smetters and former Treasury consultant Jagdessh Gokhale. The Treasury Department does not deny the numbers, they just deny that they suppressed the report. I’m not an economist, but when you put the facts of these two articles together, the undeniable conclusion is that Bush is playing a terrifying game of brinksmanship dice with the global economy. A debt of $44 trillion, with additional borrowings and deficits of $500 billion per year. Who is this monstrous debt owed to? American citizens, who invest in government securities, directly and to a greater extent indirectly through the insurance companies and corporations they invest in, who in turn invest in government securities. And foreign governments and foreign investors who hedge the massive US trade deficit, denominated in US dollars, by buying equally massive amounts of US dollar-denominated shares and treasury bills. We’ve seen what happens to governments like Argentina’s, that borrow too much or spend too recklessly. The IMF turns off the tap or raises the interest rates on borrowings to reflect the unacceptable risk, the foreign lenders call in their loans, and the economy collapses. The consequences of that are massive currency devaluation, stock market collapse, massive layoffs, and severe austerity (huge tax increases and huge cuts to government services and payrolls). But what if the recklessly overspending country isn’t a Latin American third-world country, but the world’s only political and economic superpower? We don’t know — it’s never happened. Bush the gambler is counting on the fact that the IMF and the lending countries (including, ironically, many Arab oil states) won’t dare force the US into bankruptcy, because then the whole global house of cards collapses. To use a simple analogy, Bush is the high roller in the casino who is losing big-time, and keeps borrowing more and more on credit, and tossing most of the chips he’s borrowed to his rich friends, to the point where the casino knows full well that he can’t pay it back. He’s just got to keep playing until his luck turns around. The problem with the analogy is that when it comes time to cash in and pay the banker, Bush will be long gone. It’s the citizens of America and the world, and our children, who will have to pay for his monumental folly. Canadian Prime Minister ChrÈtien this week became the first leader to publicly worry that US spending is out of control, and predictably the neocons, led by the soon-to-flow-the-coop Ari Fleischer, railed against him, predictably blaming it all on terrorism. ChrÈtien is scheduled to present the global economic report at the upcoming G8 summit meeting in France. Today, Bush announced he’ll leave the summit early. Guess he has to get back to the craps table. |
May 29, 2003
AN ARMY OF DRAGONS
Listen to mainstream media newscasts or Bush regime spokesmen and you get the impression that outside Washington, Hollywood, Jerusalem & Baghdad, there is no news. But in the real world, events make the overblown, skewed and fabricated stories that most Americans take for complete and impartial reporting look myopic and shallow. Two examples:
Afghanistan : David Hayman reports for the Herald: Wasn’t this the country that Tony Blair and George Bush pledged, in the same breath that announced war, that the people of Afghanistan would not be forgotten? Well, I can say after two visits to Afghanistan that they are not only forgotten but well and truly betrayed. The country is on its knees: roads, bridges, tunnels, schools, homes, hospitals, and farmlands are reduced to rubble and dust. It is one of the most heavily land-mined countries in the world. Only 5% of the rural population have access to clean water, 17% have access to medical services, 13% have access to education, 25% of all children are dead by the age of five. Life expectancy is 43. An estimated three million people are still in refugee camps in Iran and Pakistan, let alone the hundreds of thousands of internally displaced peoples. This country is in a mess and if anyone tells me that millions of dollars worth of aid is getting into this country then I will gladly take them to Afghanistan and point out the brutal truth. The people are dying! And we are turning a blind eye. Congo : Someni Sengupta for the NYT: They call the machete a weapon of mass destruction here. Its ghastly wreckage can be found inside what passes for this town’s only functioning hospital. On a thin foam mattress lies a wide-eyed old man who has survived an attempted decapitation. Nearby, a mother with black moons around her eyes nurses two wounded children back to health and mourns for another two, freshly killed. It is estimated that more than three million people have died in Congo’s four-year war as a dizzying array of rival rebel armies and their patrons from nine neighboring countries have fought over Congo’s enormous spoils. Gold, diamonds and coltan ? a mineral used in cellphones ? are among the precious loot in this northeastern province called Ituri, and peace deals so far have done nothing to stanch the bloodletting. The latest massacre took place over several days this month, as militias belonging to rival Hema and Lendu tribes battled for control here in Ituri’s largest town. Today, the death toll stands at 350. Most have been buried in unmarked graves since their remains offered few details about who they were, let alone which of the warring ethnic groups they belonged to. As many as 17,000 people are huddled inside the tent cities that have sprung up in a United Nations compound, at the airport and in the heart of town. Millions killed in genocide in Sudan, resurging famine in Ethiopia and Somalia, political instability, corruption and economic collapse in South America, tens of millions displaced and homeless due to wars in Asia and Africa, guerrilla movements and brutal, corrupt dictatorships in Central Asia, environmental holocaust accelerating everywhere, dozens of countries governed by madmen and criminals. But no mention of any of this in most of the American press or government speeches. A few weeks ago I discussed Jack Kent’s children’s story There’s No Such Thing as a Dragon , where a once-peaceful ignored dragon keeps growing and growing until it gets so large that it starts to create havoc, and then devastation. On 9/11, one Middle Eastern dragon got so large its flailing tail was felt on this side of the Atlantic. Our response was to declare war on green tails (since there’s no such thing as a dragon we couldn’t declare war on dragons). When a green tail couldn’t be found, we attacked some other animal that we persuaded ourselves looked kind of like a green tail, though unfortunately when we killed it, it turned out we were mistaken. But we declared green tails to be in retreat, since we haven’t seen one around here lately, though we’ve been screening for them at all the airports and arresting anyone that we think looks like they might have a green tail or be a green tail sympathizer. Meanwhile, across the globe, the army of dragons is growing ever larger. In Palestine, Afghanistan and Congo they’re larger than life. And although we’re still calling them green tails, since there’s no such thing as a dragon, we know they’re coming. |
May 28, 2003
SOCIAL NETWORKING, SOCIAL SOFTWARE AND THE FUTURE OF KNOWLEDGE MANAGEMENT
I‘ve been trading comments and e-mails with Gary Lawrence Murphy at Teledyn about the current craze over Social Software and Network Enablement, and how that plays into the current sorry state of Knowledge Management. A big problem with KM is that, like the six blind men feeling different parts of the elephant, the term has come to mean many different things to different people, and hence nothing at all:
In most organizations KM is epitomized by the corporate intranet, the extranet, community-of-practice tools, sales force automation tools, customer relationship management tools, data mining tools, decision support tools, databases purchased from outside vendors, and sometimes business research and analysis. In other words, it’s certain specialized technologies and information processing roles, with a thin wrapper of ‘knowledge creating’ and ‘knowledge-sharing’ processes. Most of the organizations that have implemented KM bemoan their people’s inability to find stuff, the lack of demonstrable productivity improvement, the complexity of the technology, and the absence of significant reusable ‘best practice’ content. Now along comes Social Networking and Social Software, also with its adherents from academia, consultancies, and IT. Beneath the torrent of hype and theory, it may reveal an important truth about KM, business, and how we learn: Social networks can provide the essential context needed to make knowledge sharing possible, valuable, efficient and effective . What are ’social networks’? They are the circles in which we make a living and connect with other people. They transcend strict delineation between personal and business (there’s often overlap between the two). They transcend organizational boundaries and hierarchies (we often trust and share more with people outside our companies, and outside our business units, than those inside, and often get better value from the exchange to boot). We are beginning to suspect that the essential yet elusive lesson of the PC is also the essential lesson for KM: It’s all about portability and connectivity, not about processing power or content.
Four important unanswered questions:
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| SOCIAL NETWORKING ENABLEMENT IN ACTION: AN EXAMPLE
The diagram at the top of this post is repeated below, to save scrolling. Suppose you are the person in the lower right corner of this chart, the CFO of Company Y, and you need to find out about a proposed change to the tax code for Research Tax Credits. Before Social Network Enablement (SNE), you would have typed the term into the intranet search engine, checked the public IRS website or some purchased tax service your company buys, or just picked up the phone and called Jan, your accountant who works for Company X. Alas, Jan just left on a three-week vacation. |
May 27, 2003
REALITY CHECK FOR TEACHERS, LOVERS, WRITERS, AND LOVERS OF LANGUAGE
A thoughtful and provocative quote from educator John Holt (1923-1985) from How Children Learn:We teachers – perhaps all human beings – are in the grip of an astonishing delusion. We think that we can take a picture, a structure, a working knowledge of something, constructed in our minds out of long experience and familiarity, and by turning that model into a string of words, transplant it whole into the mind of someone else. |
CARRY ON
Sitting here listening to some old Crosby Stills Nash & Young songs, and it occurred to me how powerful many of the lyrics of that era were. I must be getting old, or listening to the wrong stuff. If anyone can point me to some recent music lyrics that are as eloquent, spare and moving as these two from Stephen Stills, I’d be grateful; I’d like to have my belief in the importance and power of contemporary music renewed:
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May 26, 2003
JEB BUSH FORCES HIS RELIGIOUS DOGMA ON PREGNANT FLORIDA WOMAN
| Jeb Bush has interfered in the case of a raped, severely mentally and physically disabled Florida woman, insisting that a state guardian be appointed to protect the ‘rights’ of the five-month-old fetus, before one is appointed for the woman, who faces life-threatening physical danger if forced to carry the pregnancy to term. It’s hard to believe anyone this extreme in their political views can actually get elected. Thanks to Jan at Secular Blasphemy for picking this one up, which, surprise, was not picked up by the major media. |
WHY WE BUY FROM CRIMINALS: THE NEED FOR A CORPORATE ETHICS CLEARING-HOUSE
From James Surowiecki at the New Yorker , an explanation of why consumers continue to do business with companies that have ripped them off:Last year, Merrill Lynch was accused of defrauding its clients by giving them corrupt advice about which stocks to buy. Internal e-mails demonstrated that its research analysts had publicly recommended stocks that they’d privately derided. The company wound up having to make a payment of a hundred million dollars, as part of a settlement with the New York Attorney General’s office. And how did Merrill’s retail clients react to all this? They gave the company eighteen billion more dollars to manage. It was a tough year for Citigroup, too, what with the revelations about chicanery at its Salomon Smith Barney division, whose customers lost vast sums of money on tainted stock tips from the likes of Jack Grubman. So what did the customers do? They gave Citigroup another thirty-five billion dollars to manage. If Circuit City sold televisions that blew up after three months, people would probably stop shopping there. Why is Wall Street different? For one thing, Wall Street is selling a service, not a product, and customers demonstrate much greater loyalty to services than to products, because services usually involve personal relationships. An investor who has his money with Merrill Lynch forms a bond with his broker, not the firm. It’s true that services are not the same as products, and that people can trust an agent of a company they distrust, but I think there’s more to our addiction to buying from corporate wrong-doers than that. There are well-publicized campaigns to boycott the products of Microsoft (monopolistic practices), Monsanto and ExxonMobil (environmental damage), McDonalds, Disney, the Gap and Nike (domestic and foreign employment practices), P&G (animal cruelty and war profiteering), and a host of other companies (unhealthy and defective products). But even those who are vaguely aware of these boycotts continue to buy their products. Why? Part of the reason is the conspiracy of silence between the corporations and the media to squelch public awareness of corporate wrong-doings and the protests against them. After all, the media depend on these same corporations for their livelihood, so their conflict of interest is blatant. There are also massive marketing campaigns to present guilty corporations in the best possible light, including, as the current Nike case illustrates, outright lies to the consumer, lies that these corporations consider their constitutional right. Beyond that, we are a part of the conspiracy. We don’t want to hear bad things about the things we buy, because it makes the buying decision more difficult and makes us feel guilty as well. We don’t want to feel guilty. For the same reason people on a diet don’t want to know the calorie count of the foods they’re addicted to, we don’t want to know that the company that makes the shoes we like, the bank or broker we trust, our favourite family vacation spot, are all corporations guilty of criminal activities. Just like discovering our favourite restaurant is a Mafia front, our first reaction is to say “that’s not my business, it has nothing to do with me or my decision to do business with them”. But of course it does. If boycotts and corporate criminal behaviour received the same publicity as other public and criminal events, we would all be embarrassed into finding other suppliers, and the wrong-doers would quickly be out of business. But we’ve now been conditioned to believe that large corporations are really “all the same”. Is Reebok really any better than Nike, Shell than ExxonMobil, Six Flags than Disney, Unilever than P&G, broker X than Merrill Lynch? Truth is, we don’t know, because it’s in no one’s best interest to tell us. Armies of corporate lawyers stand ready to sue anyone who suggests wrong-doing of their clients, as Consumer Reports, which faces constant litigation for simply reporting the most blatant product flaws, can attest. Whistle-blowers in corporations risk losing their jobs and litigation if they reveal what’s going on in their companies. The media and the politicians don’t want to risk losing the huge cash flow from these companies that they depend on. Fixing the problem won’t be easy. We can’t expect political or legal solutions — those guys are part of the problem . What we need is a place where consumers can get information from an objective source. A consumers’ Corporate Ethics Clearing-House, perhaps a collaboration between Consumer Reports and consumer watchdog groups, could be established which would keep a score-card on every major company’s ethical history. To support this we need additional protection for whistle-blowers, acting in good faith, from the wrath of the corporations they expose. And we need national standards associations like ANSI and UL to establish standards for corporate conduct, a requirement to report on corporate conduct in accordance with those standards in the annual report, and a mechanism for audit of those corporate conduct disclosures. I think the Corporate Ethics Clearing-House is all we need to get started. The rest will take time, but will occur inevitably as both buyers and investors begin using the Clearing-House in making purchasing and investing decisions. We may yet prove that Knowledge is Power. |
May 25, 2003
THE PERFECT DUTCH INDONESIAN DINNER
Last night our neighbourhood dinner club held its monthly theme dinner. Our neighbours Sharon & Gary hosted the appetizers, my wife and I hosted the main course, and our neighbours Carol & Doug hosted the desserts. We’ve been at this for over a year, yet I think this was the most successful dinner yet. Everything was excellent, including some recipes that no one had tried before. Since I know some bloggers love writing about food, I thought I’d try my hand at it.
My wife’s family and Gary’s family are both Dutch, so we had some experience with the Dutch Indonesian cuisine we decided upon. My mother-in-law’s Nasi Goreng dish was the centrepiece for the evening. Here is the menu, a veritable rijstaffel, and the recipe for the Nasi Goreng. The other recipes are available on request (e-mail me): APPETIZERS MAINS |

Heavy duty Friday Five this week, deep questions on what each of us wants to be able to look back on at the end of our lives with pride. I can’t resist that kind of quiz, of course:
Listen to mainstream media newscasts or Bush regime spokesmen and you get the impression that outside Washington, Hollywood, Jerusalem & Baghdad, there is no news. But in the real world, events make the overblown, skewed and fabricated stories that most Americans take for complete and impartial reporting look myopic and shallow. Two examples:
A thoughtful and provocative quote from educator John Holt (1923-1985) from How Children Learn:
Sitting here listening to some old Crosby Stills Nash & Young songs, and it occurred to me how powerful many of the lyrics of that era were. I must be getting old, or listening to the wrong stuff. If anyone can point me to some recent music lyrics that are as eloquent, spare and moving as these two from Stephen Stills, I’d be grateful; I’d like to have my belief in the importance and power of contemporary music renewed:
From James Surowiecki at the
Last night our neighbourhood dinner club held its monthly theme dinner. Our neighbours Sharon & Gary hosted the appetizers, my wife and I hosted the main course, and our neighbours Carol & Doug hosted the desserts. We’ve been at this for over a year, yet I think this was the most successful dinner yet. Everything was excellent, including some recipes that no one had tried before. Since I know some bloggers love writing about food, I thought I’d try my hand at it.
RECIPE FOR NASI GORENG

