Dave Pollard's environmental philosophy, creative works, business papers and essays.
In search of a better way to live and make a living, and a better understanding of how the world really works.



June 21, 2003

WHERE IN THE WORLD WAS THIS TAKEN?

Filed under: Our Culture / Ourselves — Dave Pollard @ 14:49
contest picture
Something light for the weekend — a contest. First person to send me an e-mail identifying the city or town where the above picture of yours truly was shot, wins an item of their choice from their Amazon wish list (if you don’t have a wish list, you can just tell me what book you want) up to $25 value. Limit is three guesses per person.

June 20, 2003

WHY IS THERE NO GOOD PORN?

Filed under: Our Culture / Ourselves — Dave Pollard @ 10:40
window In an episode of Aaron Sorkin’s comedy Sports Night, Natalie, who is trying to prevent Jeremy from breaking up with her, suggests they get together and rent some porn. When he’s not persuaded, she promises “I’m talkin’ about really good porn”.

That’s charming, but hard to believe. If there’s a media monopoly anywhere, it’s in sex films, and they’re uniformly awful.

This is because, to a nauseating degree, commercialism has trumped art in all of the Western media, to art’s great detriment. In film and music both the quality and quantity of new works coming from the major producers have declined inexorably and steadily for decades. This is a market-driven phenomenon: Shareholders of mega-media companies demand steady earnings growth and high ROI, which requires these companies to be risk-averse, and to use advertising, big names, and tried-and-true success formulas, and to issue less, and a less courageous, product. The void this creates is filled by independent producers, to whom the artistic community and the discriminating listener/viewer are totally indebted.

A similar phenomenon seems to exist in the so-called ‘adult film’ industry, where a small group of companies dominate production, distribution, and adult film channel ownership. The difference is that the independent producers of this genre are invisible. Why is this? As viewers of Sundance and other independent film festivals can attest, it’s not lack of courage. or willingness to push the envelope. So where is the astounding, creative, disturbing erotic art?

I believe there are three reasons it either doesn’t exist or we can’t find it. First, unlike other aspects of film, TV and literature, there are no great models to follow. Last Tango in Paris received mixed reviews, and its reputation has declined with age. Emmanuelle was fluffy and uneven and in places ridiculous. Red Shoe Diaries (both the film and the series) is possibly the best US model, despite its dubious pedigree. There are a few good European models, such as the work of David Hamilton (Bilitis) and the latter works of the esteemed Alain Robbe-Grillet (Glissements Progressifs du Plaisir).

On the other hand, big-studio erotica (exemplified by Eyes Wide Shut ) suffers from the same flaws as the major studios’ other attempts at artistry: ponderous and distracting story lines, talent-less big name actors, and cute, excessive cinematography. Independent producers understand that in erotica as in some other genres it is important not to mean too much, not to weigh the film down with self-importance and pretentious of profundity. Porn should be fun, much in the same way that horror films are, evoking visceral response in clever, creative, and, yes, thoughtful ways. Erotica needs a Hitchcock to give it credibility and leadership.

The second reason there’s no good porn discernible is that it lacks an incubating constituency, a home that will nurture and define and refine the genre. An obvious constituency would be women’s independent film, since women’s interests have been most egregiously neglected by the slapdash mainstream porn producers. Women however have many other battles to fight these days in film, where, as in other media, they have been outrageously ignored and underrated by mostly-male critics and under-used by mostly-male producers. Taking on erotica would give misogynists another vehicle with which to attack feminism, which women don’t need.

On the other hand, the gay and lesbian community have been excellent producers of witty and brooding erotica. The makers of heterotica should study their techniques, but ideally keep it lighter — watching the current crop of porn is depressing enough as it is.

The third reason is the pervasive influence of America’s puritan culture. This psychologically damaged culture glorifies violence and abhors sex. It makes the public viewing of vulgar and gratuitous violence trendy, macho and socially acceptable, and the viewing of erotica, regardless of quality, as shameful. This has a huge impact on the commercial opportunity for, and the success of, adult films. Blockbuster stores feature gore-splashed billboards in their front windows, but relegates even tame erotica to the back room behind the curtain. With that double standard, it’s not surprising that audiences are not clamouring (at least overtly) for more and better porn, and hence not surprising that producers are reluctant to fill the need.

A future breakthrough will come, as it has in popular music, when women take the initiative to demand Natalie’s “really good porn”, and when independent women filmmakers, studying the European and gay-lesbian methods and approaches to the genre, respond.

June 19, 2003

TEN THINGS THAT DON’T MAKE SENSE

Filed under: Our Culture / Ourselves — Dave Pollard @ 05:22
clock Many of my posts are about things that don’t make sense — notably those on political and economic matters like ‘free’ trade, globalization, the tax system, intellectual property laws, and my recent post about 12 aspects of business that desperately need innovating.

These ten things are more general. Some of them have bugged me for a long time. Maybe I just don’t understand them. If you do, please enlighten me:

  1. The English language: Why don’t we make English spelling phonetic, or at least consistent, like most other languages? And the grammar should be consistent as well. And why don’t we get rid of unnecessary extra letters, and capital letters entirely? 
  2. Non-Daylight Savings Time: If DST is good for the winter, why not all year round? In fact, why don’t we all go to one time zone worldwide, and simply let each city and business set times that make sense for it. Especially if we use the 24 hour clock. It’s not like we can’t phone a business if we’re not sure what their hours are. And there are no standard hours for anything any more, anyway.
  3. The Dow-Jones Industrial Index: Why in the world is this still the most important index of markets in the world? It covers only 30 stocks in one economic sector, and comparing DJII levels over time has been totally warped of any meaning by additions and delistings over the years (a lot of the companies that were part of the DJII back when it started are now defunct). And why is it still quoted with two decimal points, when the significance of the decimals is less than a Bill Gates sneeze?
  4. Pay radio: Why would people pay money for a digital receiver, and then pay again every month, to hear commercial-less music in their car. Haven’t they heard of CDs?
  5. The Neilsen 21-49 demographic: The 50-69 age group, the baby boom babies, are the biggest demographic bulge in history, have inherited a record amount from their parents and made a lot more themselves, are likely to live on average another 20-30 years, and have a taste for luxuries, but are excluded from viewer/listener demographics used to set advertising rates . Why?
  6. Multiple sign languages: Sign language is wonderful. You can communicate regardless of your spoken tongue, even in noisy areas your voice won’t reach, and hearing isn’t an impairment. It could be the universal language, taught to everyone. So why is there more than one sign language in common use?
  7. Consumer prices: Now let me get this straight. You spend vast sums on advertising to promote your product over some other brand. In some cases, like fashion ads, the product is not even pictured, nor are any of its benefits cited. And then you add the cost of the advertising to the retail price and expect customers to pay for it. In the case of breakfast cereal this adds up to 80% of the price of the product. This will even stump visiting aliens, for sure.
  8. No-frills airlines: A 38-minute flight from Toronto to Cleveland, where there’s only one class of seating (cramped), costs $1,200 round-trip. They feed you pretzels if you’re lucky, charge you $5 for a beer, and then thank you for choosing their airline. Hasn’t management figured out that flying is expensive, and if your product is inherently expensive, you don’t cut out luxuries, you add them, because the extra cost of the luxuries is peanuts compared to the perceived value it adds. Instead of $1,200 for pretzels, charge me $1,300, give me a champagne cocktail in a real glass, an on-board massage, and a free CD of my choosing to keep, and I feel like royalty. Can you imagine if Rolls-Royce made a no-frills car, what it would do to their market?
  9. Time measurement: 24 hours in a day, 7 days in a week, variable number of days per month, 60 seconds in a minute, 60 minutes in an hour. Who designed this and why weren’t they fired? Put the year first, forget about months, and break the day into 100,000 seconds. Period. So 2004.001.50000 is noon January 1 next year. Put this with one time-zone worldwide (see #2 above) and you would save millions on calendars, clocks, schedules, and all the archaic relics that force us to adhere to this absurd measurement system.
  10. Weblogs: Well you knew this was coming, didn’t you? They’re great for some things, but for political campaign strategizing, philosophic debate, and relationship-building (business or personal)? Talk about making a job unnnecessarily difficult. Telephone, anyone?

THE US VERSUS EVERYONE ELSE: POLAR POLL

Filed under: How the World Really Works — Dave Pollard @ 05:21
A recent CBC poll of 11,000 people in 11 countries reveals a staggering difference in perception of the US, between Americans and just about everyone else. While the whole report is worth a read, here are a couple of teasers:
While the rest of the world is mostly favourable in their impression of the US (55% to 37%), they are mostly unfavourable in their impression of its president (57% to 35%).

And while most Americans think other countries’ people aspire to live in the US (96%) and have an economy like the US economy (60%), the rest of the world does not want to live in the US (80%) nor have a US-type economy (77%).

Thanks to Dynamic Driveler Doug for the link.

June 18, 2003

A HIGH-LEVEL SPEC FOR BUSINESS WEBLOGS AND SOCIAL SOFTWARE

Filed under: Working Smarter — Dave Pollard @ 14:35
SNE
In a recent post, I described Social Networking Enablement as the natural evolution of Knowledge Management:


Knowledge Management
Social Network Enablement
Knowledge Creation Strategy
Submit what you know
Publish your filing cabinet
Knowledge Use Strategy
Re-use: Find & tailor appropriate knowledge from central repositories
Qualify & Proxy: Use individuals’ knowledge to qualify them as appropriate experts to converse with, and as a surrogate for that individual when they are not available for conversation
Where Knowledge Resides
Large, centralized repositories
Decentralized, personal weblogs (mostly)
Key Knowledge Tools
Search engines, Community of Practice and collaboration tools
Expertise finder, Weblog auto-publishing tool, Social software (described below)
Critical Connection
People-to-knowledge
People-to-people

As the table above suggests, the key technical elements of Social Networking Enablement (SNE) are business weblogs (the repositories of personal knowledge) and social software (the tools that connect people and mine their knowledge). Following is a high-level specification for commercial development of such software. In organizations with structured work processes (manufacturers, banks etc.) these elements would supplement centralized, filtered knowledge repositories of best practices, policies and methodologies etc. In organizations with primarily unstructured work processes (consultants, engineers etc.) these elements could largely supplant centralized, filtered knowledge repositories and the tools that access them.

Business Weblogs

  • The process of posting to the weblog should be transparent to the user. Whenever a user saves or saves as or sends & saves a document or message, a pop-up would ask whether the document or message can be made available to other users. 
  • When the user answers this question ‘yes’, the blog software would publish the document or message in HTML, appropriately converting MS Office documents and embedded graphics to HTML without the Microsoft code bloat that their software currently produces in HTML conversion.
  • The blog software would automatically abstract and categorize the document or message, using the enterprise’s taxonomy, and would also allow the user to categorize (up to three levels deep) and annotate the document or message according to his/her own style and preferences.
  • Users would be able to restrict access and subscription to their entire blog, categories and individual posts, though default would be unlimited access.
  • The user and reader would have several options for viewing a weblog by category, by title, by subject, or by date. The view options would allow date filtering (e.g. show posts only between date x and y) and would allow more sophisticated sorting of display order (e.g. show all posts in category x, between date x and y, alphabetically by subject or title).
  • A special category of posts, called Permanent Files (analogous to Userland’s ‘stories’) including resumes, personal competency summaries and reference documents, would be established, and would appear in the blog sidebar.
  • Also in the sidebar would be a table of the blog categories, a search bar, a ‘change weblog view’ tool, and an organized ‘blogroll’ of the user’s links, directories and subscriptions.
  • Users would therefore never have to use HTML, blog macros or other technical weblog features to manage their blog.

Social Software Tool #1: Expertise Finder

  • This social software would identify people with expertise in a subject specified by the inquirer. The identification process would use decision rules weighing the frequency of appearance of the subject in users’ weblog posts, especially in the Permanent File, category names, subject titles and abstracts.
  • This software would create a map that would show all people both inside and outside the organization identified as having expertise in that subject, as well as group and enterprise-wide databases with significant content on that subject, and the links between them. The links would be identified from the Links, Directories and Subscriptions sections of users’ blogs, plus other indicators of connection (frequency and mutuality of e-mails etc.)
  • The expertise map would show up to three ‘degrees of separation’ from the inquirer to the identified experts in the subject in question. Other experts ‘disconnected’ from the inquirer would be shown in a table beside the map. For each expert, all contact information would be shown: phone number, e-mail and IM address, blog URL etc.

Social Software Tool #2: Research Bibliography & Canvassing Tool

  • This tool would be used to locate, extract and synthesize available knowledge on a specific subject. It would use the Expertise Finder to identify which weblogs and databases to investigate, and then create a hotlinked index of the sources and the posts on the subject, with an abstract of each post, and information on the length, currency, and original authorship of each post, and the popularity (measured by number of hits, subscriptions and blogroll frequency) of the post and/or the author’s work in general.

Social Software Tool #3: Knowledge Creation Assessment & Biography Tool

  • This tool would assess the production volume and popularity (measured by number of hits, subscriptions and blogroll frequency) of each category of each user’s weblog, compared to his or her peers, for performance appraisal purposes. An expertise ‘biography’ for each person in the enterprise could be automatically produced from this information.

Social Software Tool #4: Knowledge Traffic Management Tool

  • This tool would identify areas of knowledge sharing ‘congestion’ (people who are receiving an unmanageable number of requests for information, or not responding to requests on a timely basis), topics that are suddenly ‘hot’, and the adequacy of the enterprise’s knowledge about those topics, people who are excessively isolated from others (few connections or exchanges), de facto experts and thought leaders who should be recognized (or, if they are outside the enterprise, perhaps hired), etc.

Social Software Tool #5: Debrief Tool

  • This tool would allow users to capture in a shared database intelligence, best practices, lessons learned, and stories, extracted from meetings with customers and colleagues, post-project reviews etc. In many cases this is collective knowledge that is the exception to the rule that 90% of the valuable knowledge in organizations, at least those with unstructured work processes, is personal and contextual.

June 17, 2003

EXILE

Filed under: Our Culture / Ourselves — Dave Pollard @ 16:12
garden
The silent sister veiled in white and blue
Between the yews, behind the garden god,
Whose flute is breathless, bent her head and signed but spoke no word

But the fountain sprang up and the bird sang down
Redeem the time, redeem the dream
The token of the word unheard, unspoken

Till the wind shake a thousand whispers from the yew

And after this our exile

T.S. Eliot,  Ash-Wednesday

AND THEN HE SAID…

Filed under: Using Weblogs and Technology — Dave Pollard @ 04:39
blog Every once in awhile I take stock of what I’ve written recently, and ask myself what I should write next. I’m often tempted to write shorter, snappier articles, which tend to be read by more people and give me much-needed practice in brevity and clever turn of phrase. The problem is that such short pieces also tend to be unsubstantial.

When I post the results of original research or surveys, my hit rates jump significantly. These are, alas, hard to do well.

I’m a ‘thinker’ not a ‘linker’, though I have enormous admiration for those like Mark Woods , Caterina and Natasha who read immense volumes of news and commentary, report only the best and most important in their blogs, and say just the right amount to provide the context needed to allow each reader to determine whether or not to read the entire article in question. Reading a dozen such blogs per day almost eliminates, for me, the need to read newspapers.

If my goal was strictly popularity of my blog, I’d write about business, the nuances of blogging, and informative and educational articles on politics and economics (they receive an average of 10 comments per post). I’d write less poetry, fewer short stories and memoirs, less on society and culture (my posts on depression , procrastination , regret and compromise ), and fewer persuasive articles and essays on politics and philosophy.

Here’s what I’m thinking of writing about over the next couple of weeks. Dear patient reader, I would welcome your guidance, preferences, and additional ideas (but please e-mail me rather than commenting, to avoid biasing others’ responses).

  1. Stories: Businesses that put people above profit
  2. Five simple ways to make weblog software better
  3. Things that don’t make sense
  4. Pollard’s best-of-breed blog list
  5. A specification for a Social Networking Enablement system for business
  6. Why is there no good porn?
  7. Short story: The girl in the rain
  8. Bush’s dream: If there was no government
  9. A proposal: The Salon bloggers’ book exchange
  10. The blogosphere fitness challenge
  11. Small is beautiful: The case for decentralization of big business
  12. A contest: Where in the world was that taken?
  13. The new communication media: When to use blogs, wikis, e-mail, IM, forums, chat, groupware and the telephone

June 15, 2003

CLOSURE

Filed under: Creative Works,Our Culture / Ourselves — Dave Pollard @ 14:10
jojo I spent the past two astonishing days at reunions for my elementary school (grade 6, class of ’63) and my high school (grade 12, class of ’69). These reunions were brilliantly and lovingly orchestrated by three of my fellow students from those days: Grant Mitchell, Nancy Gray, and the fine actor (and dear friend) Nick Rice. For most of us, this was the first time we had ever attended a reunion, and most of the 70 or so attendees had to fly in from wherever they now live to Winnipeg, where we went to school so many years ago.

In the tumultuous late ’60s we were an extraordinary group, academically successful, ambitious and confident we could and would change the world. We remain an extraordinary group, many with lowered expectations, some famous, most somewhat battle-scarred but almost all thriving, happy, remarkable.

With few exceptions, we had not seen each other in thirty or forty years, so the atmosphere was electric with curiosity. As I spoke to those I knew, or thought I had known, it was clear that a considerable number of us were looking for more than just renewal of old friendships. We were looking for closure.

In the Spring of 1969 I fell deliriously, profoundly in love with a tiny, intense young woman of quiet and staggering intelligence. Joanne was an accomplished pianist and flautist who planned to study music at the renowned Eastman School of Music in Rochester, New York. I wanted to study philosophy and political science and creative writing and an extensive and incongruous group of other subjects. But most of all I wanted to travel the world with Joanne, to transport us to some wondrous, distant place, wrapped in a mutually-woven cocoon of idealistic emotional and intellectual passion and protected from an outside world that I saw as nothing more than a coarse and rude intrusion into the perfection and purity that was we two.

The brief time I spent with her that Spring was filled at once with ecstasy and exquisite terror. I was utterly in awe of her, her incredible talent and intellect, the way her eyes filled with fire and then tears as she expounded passionately, gracefully on subjects that I could barely grasp. Her mind was like a Bach fugue, operating on several levels simultaneously, artfully, weaving several ideas in tandem that she would finally resolve in a handful of words and then look right at you, right into your soul, showing that she understood, and questioning, pleading to see whether you understood as well. I wrote poetry and played music on the stereo for her, in homage to her — Satie’s Trois Gymnopédies and Rachmaninoff’s Second Symphony and Second Piano Concerto — and lit scented candles. We talked for hours about philosophy and the environment and politics and economics and language and literature and music and ideas and emotions and how to save the world.

Every day, every meeting with her was an impossible challenge, an exhausting, gut-wrenching performance, an attempt to keep up, an artless and inarticulate wooing of this magical, wonderful, incredible person who wholly and flawlessly personified my every ideal, my very purpose for living. Every evening alone was an agonizing re-enactment of that day’s performance, a humiliating admission of unworthiness, unworldliness, incoherence, and a shattered preparation for the futile attempt to do better the next day. I dared not try to make our love affair physical, where I was even less competent and self-confident than I was emotionally and intellectually. Besides, I felt no need to do so, and hence squandered the opportunity to deepen our incandescent relationship further, though into what unfathomable abyss that could have taken us I cannot say.

Rapturous, living in mid-air, I tried to feign casualness, pretend that this was merely clever intellectual sparring, the mental equivalent of a pair of otters playfully circling each other in an elegant ballet of point and counterpoint. Joanne of course saw right through this. I have no idea how much she loved me and to what extent she only endured and encouraged me because my amateur and desperate adoration flattered her. She did spend every spare moment with me for those few short weeks. I would give anything, put up with anything, to feel like that again.

When it was time for her to leave Winnipeg, I went into emotional shock and began to come unglued. Agonized, exhausted, helpless, I shrugged her off, told her (ridiculous, rehearsed words that haunt me to this day) that it was the wrong place, the wrong time, and maybe, maybe…. After I walked away she ran after me, and told me, crying, never to do that again. If I had not been already, I was undone.

She came to visit me a year later and I repeated my callous, inept, distant and outrageous act of indifference. I wanted to die. The next three years were a blur of nihilism and numb denial, and then, with some money saved and my idealism seizing control, I wrote and asked her to drop everything and go traveling with me. I was so broken I hadn’t and couldn’t think my proposal ahead any further than that. Her postcard reply was short and ambiguous “not now, Dave”. To resolve the ambiguity I went to visit her and spent a few short hours with her asking why not. Whatever she said, I did not hear, after the word “no”. Even then, she left a door open, saying she was surprised and flattered I would travel so far just to see her. Fucking idiot that I am, I failed to determine whether this meant “don’t give up” or was just politeness. As I walked out of her parents’ house that day I died.

It took me many years after that to put the shattered wreck that was left of me, through no fault of anyone but myself, back together. Over the next few years I visited Joanne’s house once more, and called one desperate night by phone, both times talking to her tactful father, since she had moved away.

It has been thirty years since I last saw Joanne. My wife of twenty-three years saw some promise in me in 1980, shook me out of my self-indulgent trance, and has made me whole, successful, content, productive, a competent provider and a responsible citizen — I owe her everything. It is a debt unpaid, an extraordinary favour unreturned. But that is a subject for another story.

For the last three days I have been wondering, half with curiosity, half with dread, whether Joanne would come to the reunion. I expected that if she did, there would be a rush of emotion, a catharsis, an answering of thirty-year-old unanswered questions. Closure. I cried on the plane, listening to Helplessly Hoping and Baby Boom Baby and I’m Going to Go Back There Some Day and, of course, Rachmaninoff.

This afternoon, Joanne came to the reunion. We hugged, traded histories, acknowledged significant others, spoke of getting together, the four of us perhaps. There was no rush of emotion, no catharsis. There was no asking and answering of questions, although she offered the opportunity. Whether there was closure or not, I do not know. I suspect that (my fault entirely) there was not. Thirty years…

There is a dragon here, and unlike the dragons I’ve written about elsewhere this one is at once real and fabrication. The dragon is the half-true story that I made up thirty-four years ago. Like any wonderful or terrible story it gets better, richer, truer with time and re-telling.

But it isn’t really a half-true story. It is a toxic mix of two stories: What actually happened and what might have been. What actually happened, what we really had and felt for each other, is a true story with a lot of missing facts. It is possible, though far from certain, that we will one day know the missing facts, and the true story will be at least complete, if not free from nuance, from ambiguity, from doubt. There could be closure to this story.

What might have been from the fateful day thirty years ago to today, is not a true story. It is fiction. Like any might-have-been story rooted in regret it is of course dangerous, larger-than-life, unambiguously wonderful and full of joy and redemption. It is tyrannical and the cause of grief, guilt, discontent and madness. The power of this story is our wish that it be true, and the impossibility of proving it ‘false’. It can only be defused by recognizing it, deep inside, as unreal, an impossibility, a fiction. What might have been is what was not.

Joanne’s visit has at last allowed me to recognize my might-have-been story as fictional. That’s not a denial that, if (huge if) something that did not occur had occurred, it might have been. But, like a vivid science fiction story that describes what might have been if an asteroid had hit the Earth in the 1970s, it is still a fiction. Once you’ve read it, you put it away and don’t think about it further. It is unarguably unreal, fictitious, even a lie.

Without the toxic catalysis of the might-have-been story, the what actually happened story becomes moot. Can’t change that. Done and decided. Can’t go back again.

Can you regret what actually happened? Of course, and closure, knowing what actually happened and why, can help deal with that. But with the might-have-been story back in the bookshelf, closure of the what actually happened story isn’t really that important. Yesterday’s news. Far more useful, and satisfying, is to talk here, now, about philosophy and the environment and politics and economics and language and literature and music and ideas and emotions and how to save the world. And maybe even actually make it happen. Now there’s a story.

Fellow graduates and readers that stumble on this strange and sad reminiscence, may you find peace and closure through discovery of what really happened in your own history, and may you have the extraordinary sense to put your fictions of what might have been, to rest.

June 14, 2003

TRADE OFF: BEST CITIES IN THE WORLD TO LIVE

Filed under: How the World Really Works — Dave Pollard @ 11:47
world
There are at least a dozen surveys done each year that purport to tell you what the best city is to live in. Unfortunately, generally, the best cities also seem to be the most expensive. So I decided to develop a composite ranking of cities’ quality of life and cost of living. I took two recent quality of life survey rankings, and two recent cost of living survey rankings (cheapest to most expensive), and computed the average combined ranking. Here are the results:

CITY
QL
CL
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
AUCKLAND, NZ
VANCOUVER, CA
SYDNEY, AU
MELBOURNE, AU
FRANKFURT, DE
WELLINGTON, NZ
PERTH, AU
TORONTO, CA
LUXEMBOURG, LU
MUNICH, DE
VIENNA, AT
BRISBANE, AU
MONTREAL, CA
OTTAWA, CA
AMSTERDAM, NL
BRUSSELS, BE
DUSSELDORF, DE
HELSINKI, FI
ADELAIDE, AU
COPENHAGEN, DK
HAMBURG, DE
STOCKHOLM, SE
CALGARY, CA
ZURICH, CH
BERLIN, DE
NURNBERG, DE
GENEVA, CH
BERN, CH
LYON, FR
MADRID, ES
SAN FRANCISCO, US
HONOLULU, US
OSLO, NO
DUBLIN, IE
SEATTLE, US
PARIS, FR
WINSTON SALEM, US
LOS ANGELES, US
BOSTON, US
WASHINGTON, US
7
3
4
13
6
23
21
19
18
11
2
30
25
28
12
17
16
9
37
8
27
14
34
1
24
26
5
10
40
47
20
22
15
36
32
31
41
35
44
48
1
12
15
8
17
2
5
11
14
22
31
4
9
6
23
18
20
27
3
32
13
26
7
42
21
19
44
42
16
10
37
36
43
24
28
34
25
38
33
35

June 13, 2003

TWELVE TARGETS FOR BUSINESS INNOVATION

Filed under: Working Smarter — Dave Pollard @ 02:15
business Lots of blogs write about how to innovate. I’ve written about it. There are whole blogs devoted to it. But I’ve been spending a lot of time in business travel and business meetings lately, and that’s given me some ideas on what to innovate. So if you’ve got the inclination, the time and the know-how, but aren’t sure where to apply it, here are a dozen aspects of business in desperate need of innovation:

Paper: As a colleague of mine once said, “paper creates offices”. He was right. We need it, but in its current form it’s wasteful and horrible to organize and share. It needs to be erasable, and self-scanning. Kind of like an Etch-a-Sketch with memory and better resolution. Surely we can do better than this ancient product, and save a million forests in the process.

Offices: They’re places to store paper (see above) and (not very good) places to hold meetings. They hamper mobility, face-time with clients, waste a ton of time getting to and from them, cost a lot, are hard to reconfigure, and are unhealthy. Our office belongs in a (small) briefcase. Someone please make it so.

Meetings: We live in a mega-channel universe, yet we go to meetings that have only one channel. Absurd. We need an alternative that allows for multi-tasking and being in several plaves (virtually) at once. We need a fast-forward button for meetings. And an off switch.

Employment Contracts: There used to be two-way loyalty between employers and employees. Then there was someting to contract, some give-and-take. Not today. You’re likely to keep your hairdresser or your dentist longer than your employees these days, and you don’t need a contract with them. So, either scrap them, or put something interesting, and valuable, to both parties in them. Like an ability to draw on future salary today, when you really need the cash (kind of like a retainer). Or a clause on residuals. Massages. A volunteerism commitment. Whatever. And don’t let lawyers write them.

Job Titles (& Business Cards): The business card needs a bar code or a mag stripe so we can just zap it into our address books. That will free up the front of the card for stuff more interesting than addresses and phone numbers. Like miniature art. Favourite recipes. Haiku. And if you have to have job titles, why can’t they be what you really do, like “Helps lawyers find precedents about intellectual property and information technology”?

Reintermediation: This is the longest useful word in English. It means adding back a service that was eliminated by ‘self-serve’, but in some new, interesting, valuable way. Like car-hops instead of drive-throughs at fast-food restaurants, just for the nostalgia.

Convenience: We make things harder than they need to be, precisely when we have the least time. We need hairdressers that come to you. Restaurants in movie theatres. Things that save time, and let you do two things at once.

Clothes: Talk about high-maintenance. They should be self-cleaning like other appliances. Change colour at the flick of a switch. And modular, so you can add sleeves, make shorts into long pants. Self-adjusting. And no wrinkles please. And with practical stuff, like zippers that go all the way around. And cod-pieces. And solar panels for temperature control.

Mass Transit: Mass transit has lots of people, so it should be fun, like cocktail parties, raves and art openings. We need live music. Theatre. Coconut shrimp. Wine tastings.

Accommodation: In both senses of the word. Hotels where every room is different, an adventure, configurable, connected, portable. Restaurants that allow pets, bicycles, naps.

Books and Magazines: The technology is still pretty mundane. Needs cut-and-paste capability. A sound-track. And waaaay too sequential. Bulky. The shape’s a problem, too.

Sex: OK, this has nothing to do with business, but it still desperately needs innovating. I mean, vibrators for women — who designed these things? And the movies — how can anyone make sex this boring and unreal? And reality shows, they’re all about voyeurism, so why not stop pussyfooting around and actually show the sex? Some more imagination is also needed in Victoria’s Secret, aural sex (with and without phones), lingerie, car design, and ‘furniture’. Hmmm, maybe it does have something to do with business.

« Newer PostsOlder Posts »

Powered by WordPress