Dave Pollard's environmental philosophy, creative works, business papers and essays.
In search of a better way to live and make a living, and a better understanding of how the world really works.



October 23, 2004

UPDATE ON CASSIE STROMER, A WORD FROM BILL MOYERS, AND A LITTLE POLITICAL HUMOUR

Filed under: How the World Really Works — Dave Pollard @ 11:30
Recently I passed along the story from New Yorker writer Susan Sheehan about the financial struggles of Cassie Stromer, who is no longer able to pay her $58/month Medicare premium or get her dentures repaired on her pension income of $780/month. Cassie’s story is no different from that of millions of other Americans who labour every day to get by and provide for their families while the rich get ever richer.

New Yorker reader Melissa Hamilton decided to do something about Cassie’s situation. She writes:

I too read the New Yorker article, and it just killed me. And I really wished I could help this lady. I don’t have much extra money, but this lady has nothing. So I went on the internet and found her address. I’m sending photocopies of the article to friends with the address, and maybe we can make Cassie’s life a little easier. Since her full name and place of residence were given in the article, I hope this isn’t too intrusive. Anyway, her info (according to the Ultimate White Pages) is: Cassie Stromer, 8199 Tis Well Drive, Alexandria, VA 22306-3286. I am going to try to get at least $100 together from people at work, and maybe if enough people send money, Cassie can pay for the dental things she needs, and food and medicine as well. It sounds like even $10-20 makes a huge difference to her. Isn’t the internet marvelous???

I think this is a great initiative. I’ve tried unsuccessfully to reach Ms. Sheehan at the New Yorker, as I would feel better sending my cheque through an intermediary (and she’d be the obvious choice) rather than just putting it in the mail. But one way or the other I’m in. We should try to coordinate what we’re doing here, so if you contribute, please let me know and I’ll work with Melissa to keep a running total. Who knows, maybe we’ll get a follow up story in the New Yorker, or, even better, enough money that we can help not only Cassie but some of her needy neighbours.
—–
While people like Cassie live hand to mouth, Bush has signed yet another monster tax gift to corporations. Here’s what Bill Moyers had to say about that, in an article at Common Dreams:

There are moments when you see suddenly crystallized in a particular event, a threat to democracy as ominous as the smoke rising from Mt. St. Helens. This week it was that enormous payoff to big corporations by their subjects in Congress. I say payoffs advisedly. Business elites provide politicians with the money they need to run for office. The politicians pay them back with a return on their investment so generous it boggles the mind. That legislation enacted this week is worth $137 billion in tax cuts for corporations. One company alone — General Electric — will receive over $8 billion, despite earnings last year of over $15 billion. Many companies — Microsoft, Oracle, Hewlett-Packard, Eli Lilly, among others — have been parking profits overseas rather than bring them back to America where they are taxed. So Congress has now blessed them with a one-time “tax holiday” during which they can bring home the bacon at about one-seventh of the normal tax rates.

These plums are usually couched in such language they would defy a Delphic oracle to interpret them — all the more to hoodwink us. What’s behind those hieroglyphics in Section 713, Subsection A and B, Page 385? Why, a multimillion dollar windfall to Home Depot for importing ceiling fans made by serfs in China. And that little clause written in Sanskrit so tiny it would take a Mount Palomar telescope to read? Nothing less than a $27 million tax present to foreigners who bet at American horse and dog tracks. On and on it goes, the pillaging and plundering by suits with Guccis. In a time of war, terror, and soaring deficits, you would think the governing class would be asking these corporate aristocrats to make a little patriotic sacrifice like that asked of single mothers or our men and women in Iraq. Instead they’re allowed to pass their share of the burden to workers and children not yet born. At the least they ought to be required to remove the flag from their lapels and replace it with the icon they most revere — the dollar sign.

—–
dave huthOn a lighter note, here’s a priceless story from blogger Dave Huth (via reader tinmf), who writes:

Most of the people in my town are planning to vote Republican. I knew I needed to do something, like hang a “KERRY/EDWARDS” sign from my apartment window. But who can afford these signs in Bush’s economy, even with my staggeringly huge gigantic tax cut? Luckily: $3, some common household items, and thankless labor can allow my political voice to be heard.

Follow the link above, then click on the picture and see how he did it. Priceless.

REDEFINING PROGRESS: A BETTER PLAN FOR ENERGY

Filed under: Preparing for Civilization's End — Dave Pollard @ 11:23
(article is below ad — please scroll down)

Sierra Ad
If you’re interested in details of this report. they’re here. The report shows the quantifiable benefits of the plan, but doesn’t detail the plan itself. If you want to see the plan, an “earlier” version of it, produced by EPINet, is here — read specifically Section 2 and Appendix B. It makes sense to me but I don’t know enough about the energy industry to critique it intelligently. If any readers are up to the job I’d be pleased to publish their analysis. The plan includes:

  1. expanded voluntary agreements and programs with the private sector (e.g. EnergyStar efficiency ratings)
  2. expanded energy audit and energy efficiency information programs
  3. raised efficiency standards for motors
  4. better Clean Air Act enforcement
  5. extended investment tax credits and grants for clean air and energy-efficiency technology development and use
  6. higher fuel efficiency standards for vehicles, and tax incentives for making and buying exceptionally fuel-efficient vehicles
  7. especially high standards for fuel efficiency of government fleets, and energy efficiency of government buildings
  8. ethanol research
  9. ‘pay-at-the-pump’ auto insurance (basic coverage built into the price of gasoline)
  10. improved air traffic management to reduce circling time
  11. enhanced R&D incentives and government programs focused on fuel and energy efficiency
  12. raised building code standards and enforcement thereof
  13. energy utility surcharges to fund rebates for energy-efficient building construction
  14. financing for home and business building retrifits to improve energy efficiency (repaid from future energy cost savings)
  15. tax incentives for rooftop solar
  16. minimum quotas for percentage of energy from renewable sources
  17. expanded renewable energy tax credits
  18. more wind generation on government lands
  19. expanded “net metering” (the meters of buildings that generate some of their own energy run backwards to credit them for it)
  20. introduce full cost pricing by 2008 (an end to ‘volume discounts’ for heavy users of energy)
  21. more stringent air pollution standards
  22. enhanced recovery of methane from landfills (methane is the main component of natural gas, an excellent energy source)
  23. incentives for improving technologies to prevent and stop pipeline gas leakage
  24. programs to capture methane from coal mining, and from animal manure
  25. better programs for home and commercial recycling of paper, cardboard, aluminum and steel cans, and plastics

Hard to see how anyone can argue with this, but the ‘free marketers’, of course, are: “These programs make us uncompetitive in the international marketplace”, “Taxes impede the ability of corporations to innovate”, “Unrealistic standards lower profit margins and reduce organizations’ ability to raise new capital”, and blah, blah, blah. These plans are anathema to Bush/neocon ideology as well: They believe government should only do things that the private sector can’t do (like launch unjustified, pre-emptive, costly wars, and take away civil liberties).

None of these programs are new, and all of them are being instituted or investigated in many other countries. But the world needs the US, which is responsible for 25% of the world’s GDP, emissions and resource use, to pull its weight and do its share. This plan would be an excellent start. Kyoto by the back door.

While on the subject of the Sierra Club, check out this hilarious parody on their site. Goes to show you can be an environmentalist and still have a sense of humour.

October 22, 2004

A STRANGE PARTNERSHIP: THE WRITER-READER CONTRACT

Filed under: Our Culture / Ourselves — Dave Pollard @ 10:19
Writer-Reader ContractMy recent article on finding partners got me thinking about a special partnership: The one between a writer and his or her readers, listeners, viewers etc. I was going to say “audience” but that’s too passive. Readers, listeners and viewers participate actively in the dialogue, and probably work as hard internalizing, interpreting, and reacting to what they see and hear as the writer did crafting it.

Designer-author Edwin Schlossberg says that the writer needs to envision and integrate the reader, listener or viewer into the composition process, and that “The skill of writing is to create a context in which other people can think.” That suggests that, as with any partnership, there is an implicit contract between writers and readers. What are the terms of that contract?

I think the first term of the contract is truthfulness and honesty. Writers owe a duty of care to their readers to ensure that what they say is true. A writer who lies or distorts the truth destroys his credibility and trust, and when that happens he’s toast. This even applies to fiction, where the writer needs to ensure his plot is plausible and his characters are believable, consistent, and real. Movies like Independence Day (virus stops alien invasion), Armageddon (nuke stops asteroid from hitting Earth) and The Core (scientists re-start the spinning of the Earth from inside) all introduce plot twists that are incredible, absurd, and intellectually insulting. I walked in on my kids while they were watching Independence Day, and saw the scene where the computer repeatedly flashes “virus uploading” while the previously omnipotent and brilliant aliens stand by idly as their ships started exploding. I thought it was a parody and I was rolling on the floor laughing. The kids were not amused. Ghastly, atrocious, dishonest writing.

The second term of the contract is clarity. Writers have a responsibility to be as clear as possible. Obfuscation, deliberate complication, pedantry, obscurity or fuzziness is an abrogation of that responsibility, and mean and unfair to readers.

The third term of the contract is utility. Writings provide value in two main ways: By informing and educating the reader (intellectual value), and by entertaining, inspiring and “transporting” them (emotional value). Scroll to the bottom of my right sidebar to see some examples of utility and value readers and writers are looking for.

The fourth term of the contract is quality. Competent writing skill, imagination, research, effort, editing, inspiration, practice, craftsmanship all make for a quality product. When they’re missing, it’s obvious.

What does the reader owe the writer in return? If asked (as in the comments thread of blogs), the reader should be truthful and honest about their assessment of the work, ideally in a tactful way (when you’re used to a rash of comments on each post, or best-seller status for each book, a sudden silence or sales flop is as telling as a critical review, and kinder). A few caveats: As the book Into the Buzzsaw shows, sometimes a book’s failure can be the result of deliberate corporatist pressure or publisher malfeasance, rather than a true reflection of the book’s value to readers. Popularity of movies depends more on advertising hype and “what else is on this weekend” than the attributes above, and a better measure is imdb ratings several years after release. And in most cases book sales are more a reflection of what readers thought of the writer’s last book than the current one. But in most cases sales, blog hits and other quantitative measures of appreciation don’t lie — more Wisdom of Crowds.

If the work is commercially published, the reader also owes it to the writer to pay for it, instead of getting it from elsewhere for free. Beyond that, the reader owes the writer nothing — it’s up to the writer to “create the context in which people can think” (or feel). As in any enterprise, you ignore the needs of the customer at your peril. For that reason I’m always astonished at how few writers (both of books and hard-copy magazine articles) fail to provide websites or even e-mail addresses so that readers can tell writers what they thought, and what they’d like to read next, and so that they can create a sense of community with other readers around the writer’s work. How can you have a partnership if the communication is only one-way?

A partnership is a more intimate and familiar relationship than a supplier-customer relationship — more personal, equal, and collaborative. But in many ways the partnership between writer and readers is illusory: Yes, the writer creates that shared contextual space where readers can think and feel, and in some cases it seems like a collaboration — there is almost a sense of conspiratorial closeness. But the writer knows (or should know) that the world he or she is facilitating for readers is ultimately a creation of each individual reader for his or herself — and each ‘reading’ of the book’s message and story is probably unrecognizably different from the others. That’s what makes stories so powerful, so subversive, and so dangerous. And what makes writing such a challenging and ultimately solitary process.

October 21, 2004

NEW FICTION: DOGS OF BABEL AND ELROY NIGHTS

Filed under: Our Culture / Ourselves — Dave Pollard @ 14:53
fredbI read fiction with a writer’s eye: I rarely get caught up in the story because I’m too busy studying what works and what doesn’t work. Once I’ve figured that out, unless it’s a really wonderful story (and few of them are) I stop reading. My library is full of novels whose endings I don’t know.

So it’s unusual when I can say, as I can today, that the last two novels I read I finished, and enjoyed immensely.

Dogs of Babel by Carolyn Parkhurst was loaned to me by a neighbour who told me she has never read my blog, and with whom I’ve never had a really serious conversation. I probably should some time. She gave it to me because it’s a novel that involves a dog, and she knows I write and love dogs. What’s interesting is that it also broaches (though in a somewhat macabre way) inter-species communication, the tarot deck (specifically The Hanged Man), and the causes of depression, all of which I have written about on these pages. It’s the author’s first novel, and, more remarkably, is written from the perspective of its male narrator. Its 240 spare pages contain a whopping 42 chapters, which works fine for me, and it hasn’t an ounce of fat on it. It proceeds at a gallop. It’s both a mystery and a retrospective romance. The happily married protagonist’s spouse has mysteriously died from an improbable fall from a backyard tree, witnessed only by the family dog. The mystery is unravelled as the story of their romance is rolled out. Various motifs wind their way through the story: masks, tarot cards, talking dog jokes, kitsch, name anagrams, body wrtiting, surrealistic dreams, Scottish myths. The characters are thin and not terribly endearing (the dog excepted), but the story keeps you going, the writing is tight, and the dialogue is real. Great, straight-ahead writing. Here’s a teaser, the description of the protagonist’s imaginings of what their dog would tell him if she could talk:

Maybe she wants to tell me about a single moment of summer grass, looking for something to chase, the feeling of damp earth on bare paws. That may be what she has to tell me. The joy of muscle and bone working together to run as she chases a cat. The wind blowing her ears as she sticks her head out a car window. The loneliness of the door closing, leaving her alone in the house. The patient waiting beneath the table, the smell of dinner not meant for her…Seeing things happen and not knowing why. The smells of other dogs.

Elroy Nights is the latest novel by Frederick Barthelme, who, as my regular readers know well, is my favourite fiction writer. What can I say? I’m addicted to this guy’s writing. I read his books in one sitting, usually finishing bleary-eyed as the sun is rising. He has it all: Lovable, quirky characters, imagery that is so real and extraordinary that it brings tears to your eyes, a quiet anger that imbues and energizes every brilliantly-chosen word, a pulse on the despair and lonely desperation of aging North Americans, a sparkling but ironic sense of humour and playfulness, a delightful ability to find imaginative and unexpected adjectives that are somehow perfect, and dialogue that is inventive, crisp and clever but still totally credible. He makes every person in his stories, American archetypes whose lives are grindingly ordinary, somehow extraordinary, magical, full of promise, and in so doing he connects us, eccentrics every one, to each other and makes us whole, a people, at least for a moment less lonely. He’s America’s master storyteller, the most under-rated and understated writer of our time. Here are a couple of passages already blacklined and dog-eared in my copy for further study.

When Winter [the narrator's step-daughter] hit eighteen she moved out, got an apartment with one of her dodgier friends, and left us at the house with the dog, Wavy, who followed Clare [the narrator's wife] everywhere she went. Clare and I didn’t adjust too well to being alone with each other. In a matter of months, Clare was sleeping in one of the upstairs bedrooms. And soon after that, every night when she went to bed I felt a little bit relieved to have the downstairs to myself.

[After the narrator has moved out] As I drove across the bridge, I thought how we’d started as young people insisting on living the way we wanted, and how we’d gradually retreated from that, from doing what we wanted. Things change. What you want becomes something you can’t imagine having wanted, and instead you have this, suddenly and startlingly not at all what you sought. One day you find yourself walking around in Ralph Lauren shorts and Cole Haan loafers and no socks. You think, How did this happen? It isn’t a terrible spot, and you don’t feel bad about being there, being the person you are in the place you are, with the wife or husband you have, the step-daughter, the friends and acquaintences, the house and tools and toys, the job, but there is no turning back. You have a Daytimer full of things to do. You have a Palm PDA and names and addresses and contacts, and there is no way back. Even if there were a way back, you couldn’t get there from here, and you probably wouldn’t go if you could. The effort required isn’t the kind of effort you can make anymore.

That will get you started. What happens to Elroy is both random and inevitable, and the lessons from the story are as light as the breath of a whisper in your ear and as profound as the meaning of love.

[By the way, if you're looking at my earlier articles on Barthelme, please note that I haven't updated the link to his advice on writing, The 39 Steps, which can now be found here. ]

WHAT DO WE DO IF DUBYA ‘WINS’?

Filed under: How the World Really Works — Dave Pollard @ 09:34
silence is consentThe pollsters, except for the bizarre Gallup organization, are teasing us again with hopes of a clear Kerry win. The electoral college looks especially good, though it’s extremely volatile. I’ve already said I think moderates will decide the contest, and they’ll vote for the candidate they perceive as least extreme. I’ve suggested what Kerry should do if he wins. And I’ve listed what Bush will do if he wins. What’s missing is the disaster recovery plan — what should we do if Bush wins, or steals, the election?

With the Republicans controlling Congress, thanks to the outrageous Texas gerrymandering and other dirty tricks, what we’ll have to do is fight like hell against the following programs:

  • Elimination of environmental & labour protections and other deregulation of business, and the sell-off of most remaining public land and resources for commercial purposes
  • Indifference and apology for the outsourcing and offshoring of millions of jobs
  • Indemnifying corporations against citizen litigation for misconduct
  • Pre-emptive attack on Iran, then Syria, and then, when the House of Saud is overthrown, Saudi Arabia
  • Elimination and privatization of government social services
  • Flat tax, estate tax repeal, and other subsidies for the rich
  • Patriot Act II
  • Ban on abortion, after replacement of retiring Supreme Court members with religious zealots
  • Other acts eroding the separation of church and state
  • Substantive withdrawal from the UN

That fight will have to be in arenas where the neocons don’t yet dominate: In the courts, below the Supreme Court level, the international arena, including the fledgling international court (even though Bush has refused to acknowledge its authority over the US), international trade tribunals (which are realizing that ‘free’ trade laws and globalization are stacked in favour of US corporations, and that the US routinely ignores international trade agreements when it suits their purposes to do so), the media (we’ll need to create a whole parallel media network to counteract the mainstream corporatist media), and the court of public opinion in the US and internationally (while Bush doesn’t care what people outside the US think of him, and of America, there is evidence that most Americans do). We will need to paralyze government by filibuster and by every other means at our disposal. We will need to mobilize online and through more traditional networks to protest in the streets and dog Bush at every turn. And we’ll have to stop being polite and coy in our public discourse, and wear our vehement opposition to Bush’s most heinous measures literally on our sleeves — making armbands and political buttons and bumper stickers and other demonstrations of resistance a constantly visible part of the costume and identity of the nation for the next four years, until moderates and even conservatives get alarmed and realize there is something profound going on, and take the neocon threats to everything their country was founded on much more seriously. The entertainment industry, too, will need to stop pussyfooting around and start producing programs that show Americans with their rights being trampled by government, their environment and jobs being destroyed by ruthless and greedy corporate oligopolies, and rampant government and corporate crime, in place of the citizen-on-citizen crime that currently dominates the cop shows. Using everything we have, we will need to isolate, contain and neutralize a second-term Bush regime.

The ten bullets above represent nothing less than a neocon war on the environment, on American workers, women, children and future generations, on citizen rights and freedoms, internationalism, pragmatism and consensus, on secularism, and on government’s role and responsibility as protector of the weak, the poor and the needy. For the last four years it’s been an undeclared war, but if Bush gets back into office it will be gloves off, and we must be ready. Expect that, for the first time since Vietnam, many unarmed Americans will die in the streets at the hands of fired-up and frightened police, and give up their lives for the principles that once made America a great nation.

When I say “we” will have to fight, I mean of course Americans who see the folly of creeping fascism will have to do so. If Bush wins, I’ll be setting up a permanent category of my blog to help Americans who can’t bear to see what another four years of this madness will do to their country, to immigrate to Canada. And if they’ll let me across the border, I’ll see you on the streets in solidarity. What this extremist ideologue does affects not just America, but the whole world. The whole world is watching, again.

October 20, 2004

FINDING PARTNERS: HOW TO MAKE IT MORE EFFECTIVE

Filed under: Our Culture / Ourselves,Working Smarter — Dave Pollard @ 15:55
dogs greeting
I would hazard a guess that, both in business and in our personal lives, ‘finding people’ is our most inefficient process, the one we waste the most time doing ineffectively, and the one we do the worst job at. This is another instance of ‘the cost of not knowing’ — Who is the best supplier to repair your furnace, or advise you on managing your business, who are the best people to go into business with, what is the best community of people to live in and with, and, of course, who is Mr. or Ms. Right to spend the rest of your life, or at least the rest of the week, in the romantic company of.

There are a lot of tools to help you do these things — yellow pages, personal ads, social networking software, association directories, consumer guides, dating services and so on — but they don’t work very well. First of all, ‘best’ is a very subjective and personal concept — what’s best for you isn’t necessarily best for me. And they don’t really give you much context for assessing whether the candidates meet your decision criteria. As a result, many of us, in both our business and personal time, spend a large proportion of it in the constant search for people we would like, for a project or a lifetime, to partner with. And we spend a lot more time in conversations with people we trust, to tap into their knowledge of people we don’t know — drawing on the strength of weak links. Our processes for doing so are inconsistent, arbitrary, serendipitous, even anarchic. There has to be a better way to find people.

I recently suggested that, as a result of James Surowiecki’s ground-breaking (though in retrospect pretty intuitive) discovery that experts are, for the most part, not anywhere near as good as the collective intelligence of many in solving problems or making decisions, perhaps ‘Expertise Finders’ in business aren’t as important as finding mechanisms to tap into that intelligence. But while that may help an entrepreneur get the management counsel he needs, or help the homeowner find the best furnace repair person in their area, or even learn how to fix the furnace himself, the Wisdom of Crowds doesn’t help much in finding people to work with, to live with, or to love.

Consider these three scenarios:

  1. Ms. A wants to establish a new business to home-deliver organic, vegan produce to the people in her city. She’s researched potential suppliers and customers and has a qualified list of both. She’s looking for the right business partners.
  2. Mr. B wants to establish a new Intentional Community of people who might wish to live in a natural setting, work collectively in that setting in socially and environmentally responsible enterprises, and lower their ecological footprint. He’s looking for members to help him establish the community.
  3. Ms. C wants to find some new friends who share her interest in studying the language of birds and animals, and is also looking for some people to help her explore her curiosity about a polyamorous lifestyle.

These are not extraordinary scenarios, but they are so difficult, awkward, even precarious with our present social processes and networking tools, that many people who might like to do these things give up before they start. Ms. A instead goes and works at a local organic food store and tries to talk them into offering home delivery. Mr. B instead teaches and writes books about social and environmental responsibility, and joins the Green Party, whose members seem more interested in political pursuits than Intentional Communities. Ms. C instead joins a birdwatching club and takes an ad out in a respectable singles publication, but the people she meets through these avenues are not at all what she’s looking for.

Is there a better, more efficient, more effective way for these three people to find the partners they’re looking for? And if not, how might we create a mechanism to make it better?

leversIn business, a well-entrenched mechanism for introducing something new involves three avenues of approach:

  • Tools & Technologies — that lead people to do something a particular way as they work through the steps in the tool.
  • Methodologies & Processes — that tell people how to do something in a proven ‘best practice’ way.
  • Culture Change Programs — that teach people how to do something a new way.

Different combinations of these three avenues work best in different organizations. Highly individualistic organizations with great autonomy generally rely on tools, because everyone thinks their own process is the best one, and top-down teaching is usually looked upon skeptically. Even tools may not work, because people who don’t like the implicit process or behaviour (because it differs from their own) may try to boycott, sabotage, or end-run the tool or technology. In organizations with high levels of obedience to superiors (voluntary, culturally imbued or coerced — and yes, many such organizations still exist) people will follow new methodologies and processes, and adapt to culture change programs, and hence the use of tools to reinforce the new processes may be unnecessary.

But now we’re talking about introducing better mechanisms for finding people in a whole society. And we’ve seen a host of new tools and technologies, called Social Networking applications, which more than anything else are designed to help people find other people, and for the most part they don’t work. And this challenge of finding people among 6 billion in the world to work with, to live with, or to love, is unique to modern man, so looking at lessons and practices in nature and history doesn’t help either. So what can we do?

The mistake the Social Networking tool-makers have made, I think, is to try to manage the process for us, to impose constraints (“fill in these fields in this form”) and organization (“index your interests and what you’re looking at using this taxonomy”) that works for them, and makes the tool development simple and manageable from an IT viewpoint, but which doesn’t meet the diverse needs of the individual customer. Finding people is not a complicated process (one that has a lot of known variables), but rather a complex one (one that has a lot of variables, not all of which can ever be known). When you solve a complicated problem (e.g. determining what you’re allergic to), you identify all the variables and their relationship to each other, and then design an algorithm, a rigorous, analytical process, to capture the data for these variables (your response to various allergy tests) and formulate a solution (aha! you’re allergic to X). When use solve a complex problem, by contrast (e.g. determining what is causing global warming), you have to content yourself with capturing all the data you can over as long a period of time as possible, and looking for patterns and correlations (global warming correlates closely with the amount of fossil fuels released into the atmosphere, and inversely with the amount of ozone in the stratosphere) but (much to the discomfort of many scientists, and to the glee of the parties that probably caused the problem) complex problems can never be solved with certainty. Databases are useful for complicated problems, but not for complex ones.

So rather than just capturing artefacts about ourselves: personal data and interests, “what you’re looking for”, and “what you offer” (work experience, credentials, self-assessed personal qualities, personal values and aspirations), what we need is ways to capture much more telling, context-rich knowledge about what we’re looking for and what we have that others might be looking for. Some head-hunters and dating services have made clumsy moves in this direction by having their customers record videos. But it’s still just talk. What gives us much more context to assess others, and vice versa, is evidence of action, what people have actually done. Personal stories are one way to convey this, but only if they’re honest and representative (a big ‘if’). One-on-one conversations can also be very valuable, but only if there is a previous context of basic understanding of what the other person is about, and a consequent level of trust between the conversants (an even bigger ‘if’). Blogs often consist of a combination of personal stories and clumsy conversations (started through the blog post, joined through comments) and it is not surprising that they have been relatively successful mechanisms for allowing people to find like minds. Shared experiences are a third very powerful tool for assessing whether others meet the criteria you’re looking for. Astonishingly strong, durable relationships have been forged (and others dramatically altered) by a single, powerful shared experience (a whitewater rafting trip, a sudden crisis like a blackout, a foreign language exchange trip, a retreat, a political campaign etc.). Why? Because there is shared context that allows for an unimpeded, objective flow of knowledge about others sharing that experience. And because unlike meetings in bars, first-date dinners or theatre visits, conferences, or even singles cruises, there is a lot of action happening — we judge people by what they do, not what they say.

So our people-finder (whether it be a tool, methodology/process or training/culture change program) needs to

  • convey our personal stories,
  • establish a foundation of basic understanding and mutual trust so that subsequent conversations are candid,
  • facilitate a seamless transition to those subsequent conversations,
  • show us in action, and
  • facilitate active, face-to-face get-togethers.

This is a tall order, but before we try to design something that meets these objectives, let’s think about the people-finding process for a moment. It’s a self-managed process — we naturally object to people imposing management on it. Match-makers and head-hunters are obstacles that get in the way of the process (in the latter case, for understandable business ‘filtering’ reasons). It is a self-selecting process (we choose to opt in, or opt out). It’s a reciprocal process: In each case there isn’t a subject and an object of the search: As Ms. A, Mr. B and Ms. C are looking, other people are looking to partner with them. So except for filling mundane job vacancies (I’ll explain in a later post why all the interesting advertised job positions have either already been filled or will not be filled by people replying to the ad) it’s almost absurd to try to capture “what you’re looking for” and expect someone will actually say “that’s me”. That person is busy looking for partners that meet their own criteria, and systems that take a buyer/seller approach are doomed to lead to ‘two ships that pass in the night’ scenarios. So whatever design we come up with has to be a place where people can show who they are, not say what they want. It’s up to the searcher to make the connection. And any place that shows us as we really are opens us up, perhaps dangerously, to a whole world of possible relationships, not just the ones we might be looking for. I confess that I’m always looking for possible business associates and new friends, but my inarticulate blog, which tells you relatively little about me personally, has led to some surprising and flattering personal overtures from readers who think they might be looking for me for other reasons. A good people-finder needs to acknowledge that risk, and its possibilities: Sometime when we go looking for someone for one reason, we find that we find someone that meets another need, perhaps one we didn’t even know we had. We don’t always know what we’re looking for until we find it.

The transition from a blog or other online correspondence relationship, to friendship or other partnership, is currently a very difficult one. My first phone and Skype conversations, and first face-to-face meetings, with people I’ve ‘met’ online have usually been pretty awkward and embarrassing — it’s a wrenching transition, usually revealing how little, or how inaccurately, your (and others’) online personas really convey who you are. Or maybe that’s unfair — perhaps I should say ‘differently’. Who am I to say that the persona that you convey in face-to-face conversations is any more the ‘real’ you than the one you convey in thoughtful and passionate online ‘conversations’?

What would a system that meets the criteria in the five bullets above look like? How could we design it? I’m not sure — I’d like to gather the Wisdom of Crowds before trying to answer that question. But here are some quick thoughts:

  1. I think the stories about us that would be most valuable would be stories authored by others that know us, not self-authored ones.
  2. Stories are highly personal, evolutionary, free-form and dynamic. ‘Templates’ for stories won’t help, and could hurt. We need to learn and teach a lot about story-telling.
  3. Maybe it’s because I’m male, but I want to see someone in action, even if it’s pursuing their hobby, rather than just hearing about what they’ve done, or seeing them sitting passively at their computer. So we need to learn and teach how to make short movies, ‘personal documentaries’ as well. If you think this is silly, ask yourself this: If there was a 5-minute movie on your favourite blog showing the author doing something active, even something silly like flying a kite with their children, would you hesitate for a second before watching it (bandwidth permitting)? Now, if it was just a webcam showing them passively at their computer, would your answer be the same? You’re thinking what I’m thinking, right? — The 5-minute action movie is another type of story.
  4. After trying Skype and Webcams, I’m convinced audio conversations (especially if they could be twinned with voice recognition software that would create an IM thread) will be critical to deepening established relationships, and will also be valuable tools in collaboration, consensus-building, and innovation. But I’m not so sure they’re of any value in finding partners and establishing those relationships in the first place. You need a context of basic understanding and mutual trust to do that, and weblogs alone can’t give you that. Until you have that basic understanding, through a lot of stories, 5-minute movies and/or face-to-face conversations, I think audio conversations between people looking to establish relationships will just be jarring and awkward. They might actually sabotage what could otherwise be an important relationship. As for Webcams — they’re just too static, and add the same value as video of a presenter droning on at the front of a boardroom, or video of a news anchor reading the text of a story — zero.

I’d welcome your thoughts on this, and I’m sure the designers of the next generation of Social Networking applications, innovatinve business search companies, dating services and others struggling with the complex problem of people-finding would welcome them too.

FINDING PARTNERS: HOW TO MAKE IT MORE EFFECTIVE

October 19, 2004

THE TRUTH ABOUT FRAMES, AND DRUG COSTS; AND AN OBSCENE STORY

Filed under: How the World Really Works — Dave Pollard @ 21:43
frames
Three subjects combined into one post today. They’re connected, and you’ll see how as you read.

(1) The Truth About Frames

As I’ve mentioned before, I spent a good deal of time in 2003 doing debriefs with business colleagues after major presentations (my own and others’) to assess just how much knowledge was imparted, and how accurately: My conclusion was that almost no knowledge is transferred during business presentations, and not much during business meetings, either. That got me reading about frames, the mental mechanisms, lenses and filters through which we internalize what we see, hear and otherwise sense. George Lakoff has argued that different frames account for the inability of liberals and conservatives to communicate effectively with each other (or change each other’s minds), and that to bridge the gap you need to reframe an issue in a way that is understandable to your adversary, and which also allows them to see a different perspective ‘through new eyes’. He puts it this way:

Frames trump facts. All of our concepts are organized into conceptual structures called “frames” (which may include images and metaphors) and all words are defined relative to those frames. Conventional frames are pretty much fixed in the neural structures of our brains. In order for a fact to be comprehended, it must fit the relevant frames. If the facts contradict the frames, the frames, being fixed in the brain, will be kept and the facts ignored.

So if we want to persuade people that a zeal for natural solutions and a reverence for nature is an essential part of the solution to the world’s problems, for example, we need to get people out of their anthropocentric (humans-as-separate) frames and create a new, credible ecocentric (humans-as-intrinsic-part-of-all-life) frames. Until we do so, we’ll be seen as romantics, hopeless idealists, neo-survivalists, even anti-humanists. And if liberals want to persuade conservatives of the value of universal health care and universal high-quality education, they shouldn’t be trying to appeal to conservatives’ sense of fairness and egalitarianism (these are liberal constructs) but rather to fundamental moral principles: “Working people shouldn’t be living in poverty” and “Everybody should have health care.” And rather that talking about the minutiae of Kerry’s programs in these areas, they should be hammering the Bush record using ‘grammar’ that conservatives relate to: “We’re weaker in education, and here’s why. We’re weaker in health care, and here’s why…” A similar approach is needed to bridge the gap between management frames and labour frames, between male frames and female frames, between theistic frames and agnostic frames. In fact, every individual has unique frames, that translate, ignore, or misconstrue the vast majority of what he or she hears from others. It’s amazing that such dysfunctional communication doesn’t cause more catastrophic consequences in business than it does, and it explains why repetition, to the point of being annoying, and many redundant conversations, are needed before important views, ideas and perceptions are imparted and understood. It also explains why so many couples keep arguing over the same things, again and again, without resolution. They might as well be speaking to each other in different languages. In many ways, they are.

Reframing issues is a precarious and challenging process. It’s not a job for amateurs. But there is a simple and subversive way to reframe an issue: Tell a story. The story should have a moral, but it is not necessary (and it is sometimes unwise) to state the moral explicitly. The more I study and learn about stories and narratives, the more awesome and powerful I perceive them to be.

My personal action plan to help prevent social, economic, political and ecological collapse of our planet by the end of this century currently includes these three things:

  • Completing and publishing my utopian novel, The Only World We Know, to tell a story about a better way to live.
  • Forming a think-tank, tapping into the Wisdom of Crowds, to come up with ways to achieve this better way to live, to get there from here.
  • Working on two specific initiatives, resulting in the establishment of Model Intentional Communities and a powerful network of Natural Enterprises, that to me, intuitively, have to be part of the road to this better way to live. Specifically, I want to teach people, especially young people, how to set up MICs and Natural Enterprises successfully, and how to network these brave experiments with others.

But I’ve become aware that making the transition to that better way to live is going to require billions of people to ‘buy in’ and be totally committed to a radically different philosophy, politics, economics, and social framework than the one we have been brought up to believe in. And I’m aware that some of the steps that may be needed to get there will be difficult and confront long-standing taboos — in fact I know I have lost some otherwise-sympathetic readers by merely mentioning the possibility of some of these steps, as a last resort.

Clearly I need to reframe these arguments and possibilities in ways that are less controversial, confrontational, and off-putting to people. I’m beginning to believe that my novel is just the first of a whole series of stories I need to craft, if I have any hope of being credible and successful as anything more than an off-the-wall thinker who got a lot of other people thinking about the need for radical personal, social, political, technological, educational, and economic change, but couldn’t persuasively articulate how to get the job done.

Progressives who care about the state of our world are going to have to become expert story-tellers, very quickly. I’m vowing to learn, and then to teach, that art, as a fourth major program to add to the three bulleted above. So look for a lot more about stories and narrative in the future in How to Save the World. Maybe we can learn together.

(2) The Truth About Drug Costs

In this week’s New Yorker, Malcolm Gladwell smashes a lot of the prevailing wisdom about the skyrocketing cost of drugs. Here’s a synopsis, but please read the whole article if you have time, and if you haven’t subscribed to the New Yorker yet, this should convince you.

  • Shortly before its patent for the enormously expensive and profitable heartburn medication Prilosec was to expire, pharma giant AstraZeneca concocted a scheme to get patent approval for a virtually identical drug, Nexium, and then spent half a billion dollars in one year very successfully hoodwinking patients and care-givers into prescribing it as an ‘improved’ medication — at $120/month/patient — instead of the patent-expired over-the-counter Prilosec (now $20/month/patient, to compete with generics).
  • Marcia Angell, former editor of the New England Journal of Medicine, has a new book out (The Truth About the Drug Companies) that uses the Nexium story, and others, to charge the “troubled and corrupt” drug industry with overcharging, deceptive research, poor quality products, stealing most ideas from government-funded scientists, and bribing doctors with gifts, and of being “primarily a marketing machine to sell drugs of dubious benefit.” Big pharma is extraordinarily profitable, with an ROI unmatched in any other sector of the economy.
  • Angell also criticizes big pharma for spending too much producing and publicizing me-too imitations of competitors’ profitable drugs, instead of on needed, but probably less profitable, new drugs.
  • Gladwell says Angell oversimplifies the problem by blaming the pharma companies alone. He also blames: (1) doctors who don’t do their homework and prescribe expensive medications instead of inexpensive alternatives with essentially the same efficacy [this practice is illegal in Canada -- doctors must justify any prescription for a specific brand where a lower-cost generic is available, in the absence of which the pharmacist is compelled to fill the prescription with the lowest cost equivalent]; and (2) insurance companies, which could institute policies for coverage similar to Canada’s policy for pharmacists — and only pay for the cheapest equivalent.
  • Gladwell says once drugs patent protection period expires, competition among generic providers is so fierce that Americans actually pay less than other countries for them; only drugs still covered by patents are cheaper in Canada and other places.
  • Gladwell also argues that what has contributed most to the double-digit annual increase in aggregate drug costs is not price, but the skyrocketing number of people being prescribed more drugs, higher doses and more ‘cocktails’ of combinations of drugs. By contrast, the double-digit increase in hospitalization costs is due entirely to the increase in the price per patient per day, not to more patients or longer stays. In fact, there are studies suggesting that doctors actually under-prescribe drugs compared to what is recommended in National Institute of Health guidelines, so the suggestion that doctors are pill-pushers is also somewhat dubious.
  • Another factor to blame that Gladwell hints at, but does not specifically suggest (but I bet he’s researching it as we speak) is that Americans are actually getting sicker, due to contaminants and poisons in food, water, and air.
  • A new class of health-care workers called Pharmacy Benefit Managers are now mitigating drug costs by drawing up and circulating lists of equivalent, cheaper drugs and treatments, to employers and insurers. That’s more aggressive than just determining chemical equivalence of drugs: For example, with Vioxx now off the market as unsafe, PBMs are not just suggesting Celebrex as an alternative, but much cheaper and proven non-steroid anti-inflammatories like generic ibuprofen.
  • Gladwell concludes: “It’s up to us; it requires physicians, insurers, patients, and government officials to reach some kind of consensus about what we want from our medical system, and how much we are willing to pay for it. AstraZeneca was able to do some chemical sleight of hand, spend half a billion on advertising, and get away with the ‘reinvention’ of its heartburn drug only because that consensus hasn’t yet been reached.

My only beef with the article is that Gladwell seems to be quick to blame patients for being all too willing to rush into their doctor’s office after they hear ads and ask if “X is right for them”. That’s asking a lot from patients who are dismally ignorant of medicine, prone to overdependence on their doctors, and gullible when they’re worried about the health of loved ones.

(3) An Obscene Story

Also in this week’s (Oct. 25th) New Yorker is writer Susan Sheehan’s heart-rending account of the life of Cassie Stromer, a 76-year-old widow living in Virginia who personifies perfectly America’s poor in this age of disappearing middle class. I can’t summarize this story, you need to read it in its entirety. And, alas, it’s not available online. It’s only 7 pages, so please seek it out in your store or library. This is a story everyone needs to hear. Her annual pension income is $9600, which puts her $300 over the poverty level and disqualifies her from full Medicaid benefits. Much of her income goes to pay for medical expenses, and the way she budgets her money so carefully and lives a meagre but dignified life is nothing short of heroic.

So why is this story obscene? Here’s the last few sentences, which speak for themselves:

This May, Cassie got some good news. Because of a formula involving her medical expenses, her rent was being reduced from $72 a month to $42. In September, however, she received a notice from the state telling her that her $58 Medicare premium would no longer be covered, meaning she would have to pay it herself. Earlier this month, Cassie’s lower denture broke again. “This time it’s shattered”, she says, “It’s harder to eat now. I can’t really chew anything.” She has to cut up her food into small pieces. She says there’s nothing she can do about it. “I don’t have any more money today than I did last February, and I won’t have any more tomorrow.”

Meanwhile, the f***ing politicians, bargaining in backrooms for favours for their corporate donors and friends while drinking expensive champagne and fifty-dollar entrees paid for by taxpayers, continue to spout the rhetoric that “most” Americans have good health care, and that it would be “too expensive” to provide universal health care to all, while insinuating that abuse of the system is widespread and that those that don’t have coverage are somehow responsible for their own misfortune. Cassie’s story belies these cynical and horrendous claims. And the fact that so many brave and proud Americans, tens of millions of undeserving poor with stories like Cassie’s, are mere pawns in this rich-man’s debate, is what’s obscene.

October 18, 2004

LIFE CHOICES: HOW WE LIVED, LIVE, AND COULD LIVE

Filed under: Preparing for Civilization's End — Dave Pollard @ 21:52
forest
We all make hundreds of decisions every day, but during our lifetimes a very few of these choices have enormous consequences. They determine whether we’ll be happy, whether we’ll be financially successful, and what kind of impact — positive or negative — we’ll have on our world.

All this choice is a new phenomenon. Prehistoric man had few life choices, and even civilized man’s choices were, until recently, mostly made by others. For many, these choices, and the awareness of the costs of making the wrong ones, are overwhelming.

Here, in no particular order, are the ten biggest life choices we make, with a brief history of how they’ve evolved, and a few suggestions of how making better choices might save our world:

Decision 1: Where to Live:
Prehistoric Man: No choice — you lived and migrated with your tribe, your community.
Early Civilization: Limited choice — you lived and died in the town where you were born.
Modern Civilization, if you’re Poor: Limited choice — you probably live and die in the town where you were born, or the town to which the bread-winner in your family is transferred.
Modern Civilization, if you’re Rich: Limitless choice — subject only to immigration laws, and propensity to live near work and family.
A Better Way, and How We Might Get There: Follow your heart to find the natural place that calls you home, and then establish or find an Intentional Community in that place.

Decision 2: Who to Live With:
Prehistoric Man: No choice — you lived and died among your tribe, your community.
Early Civilization: No choice — you lived with the spouse selected for you by others.
Modern Civilization, if you’re Poor: Limitless choice — but the process for finding someone to love, and live with, is chaotic, serendipitous.
Modern Civilization, if you’re Rich: Limitless choice — but the process for finding someone to love, and live with, is chaotic, serendipitous.
A Better Way, and How We Might Get There: Limitless choice — and better processes for finding someone to love and live with.

Decision 3: How to Make a Living:
Prehistoric Man: No choice — you’re a hunter-gatherer.
Early Civilization: No choice — you work for your master, your lord.
Modern Civilization, if you’re Poor: Limited choice — you work for whoever will take you.
Modern Civilization, if you’re Rich: Limitless choice — you can choose who to work for, or start your own business.
A Better Way, and How We Might Get There: Limitless choice for all — Establish or find a Natural Enterprise, and network with others, to smash the feudal hierarchies of traditional corporations.

Decision 4: Who to Work With:
Prehistoric Man: No choice — you work with the others in your tribe, your community.
Early Civilization: No choice — you work with others of your class under the same master or lord.
Modern Civilization, if you’re Poor: Limited choice — you work with whoever else happens to be hired by the same company.
Modern Civilization, if you’re Rich: Limited choice — you work with whoever else happens to be hired by the same company, even if it’s your company.
A Better Way, and How We Might Get There: In Natural Enterprise, the members self-select, and the decision of who to work with is a defining characteristic of the enterprise.

Decision 5: Work/Life Balance:
Prehistoric Man: Not an issue — new anthropological research suggests prehistoric man lived an idyllic life, working only an hour or so a day.
Early Civilization: No choice — you were forced to work 10 or more hours per day until you died, or you’d starve.
Modern Civilization, if you’re Poor: No choice — you’re forced to work 8 or more hours a day until you die to provide basic necessities for your family.
Modern Civilization, if you’re Rich: Limited choice — you’re forced to work 8 or more hours a day to keep your job, though if you’re lucky or very rich you can retire before you die.
A Better Way, and How We Might Get There: Not an issue — in an economy without waste, hierarchy, an economy that makes goods that last and which are affordable by all, and where frivolous luxuries are discouraged, we would once again only need to work an hour or so a day.

Decision 6: Number of Children:
Prehistoric Man: No choice — women conceived each time the previous baby was weaned and able to migrate with the tribe/community on its own two feet (every 4-5 years). Average of 6 babies conceived, of which two lived to child-bearing age.
Early Civilization: No choice — women conceived as often as possible (every year). Average of 20 babies conceived, of which between four and eighteen lived to child-bearing age.
Modern Civilization, if you’re Poor: Limited choice — women conceive often, to produce children to look after them in their old age, and to help provide income and labour. Average of 12 babies conceived, of which six live to child-bearing age.
Modern Civilization, if you’re Rich: Limitless choice — women conceive at their own discretion, after considering their own career options. Average of one baby conceived, which almost always lives to child-bearing age.
A Better Way, and How We Might Get There: Limitless choice for all — women conceive at their own discretion, after considering their own career options. Average of one baby conceived, which almost always lives to child-bearing age. This of course would require a huge infusion of educational and humanitarian aid to the poor to give them this choice.

Decision 7: How/Where to Get Education:
Prehistoric Man: No choice — you learned everything you needed from the tribal elders. “It takes a village to raise a child.”
Early Civilization: No choice — you learned from your co-workers how to do your prescribed job.
Modern Civilization, if you’re Poor: Limited choice — you probably still learn from your co-workers how to do your prescribed job.
Modern Civilization, if you’re Rich: Limitless choice — you can choose from a vast range of educational options that probably open up a vast range of career opportunities, though you may have to rely on your rich connections anyway.
A Better Way, and How We Might Get There: Intentional Communities and Natural Enterprises share the task of exposing young people to a great variety of learning environments, lifestyles, different careers and ways of making a living from which they can then choose.

Decision 8: How to Get Around:
Prehistoric Man: No choice — you used your feet.
Early Civilization: Limited choice — you used your feet or domesticated animals.
Modern Civilization, if you’re Poor: Limited choice — you used your feet, bicycles, domesticated animals or ‘public’ transportation.
Modern Civilization, if you’re Rich: Limitless choice — you can choose from a vast array of private, fully mechanized transportation options.
A Better Way, and How We Might Get There: With the Internet, Intentional Communities and Natural Enterprises there is much less need for individual transportation — goods come to you, and services are available in your own community. When you need to travel, there is rarely urgency, so the journey becomes leisurely and walking and cycling are usually ideal, and, when mechanized transportation is needed, it is available inexpensively and equally to all. There is only one ‘class’ of transportation.

Decision 9: What to Eat:
Prehistoric Man: Limitless choice — you ate a vast variety of healthy foods from your tribe’s migration area.
Early Civilization: Limited choice — you ate what you could get, a poor diet heavy in carbohydrates, and probably suffered from malnutrition.
Modern Civilization, if you’re Poor: Limited choice — you eat what you can get, a poor diet heavy in carbohydrates, and probably suffer from malnutrition, obesity, or, ironically, both.
Modern Civilization, if you’re Rich: Limitless choice — you eat what you want, but despite that choice your diet is probably not great, due to too much fat, too many preservatives, additives and chemicals, and too many calories.
A Better Way, and How We Might Get There: Limitless choice — but with an emphasis on locally-produced, natural, organic food products. Vegan.

Decision 10: How to Live:
Prehistoric Man: No choice. Hand-to-mouth but comfortable. Living within one’s means. Low ecological footprint.
Early Civilization: No choice. Hand-to-mouth, in a constant struggle. Considerable waste. Living beyond one’s means, in constant debt. Moderate ecological footprint.
Modern Civilization, if you’re Poor: No choice. Hand-to-mouth, in a constant struggle. Considerable waste. Living beyond one’s means, in constant debt. Moderate ecological footprint.
Modern Civilization, if you’re Rich: Limitless choice. Extravagant, frivolous, conspicuous and wasteful consumption. Living beyond one’s means, in constant debt. High ecological footprint.
A Better Way, and How We Might Get There: A deliberate choice to respect nature and the land as sacred. Careful consumption. Zero waste. Living within one’s means, debt-free. Low ecological footprint. This is the hardest transition, and will take commitment from Natural Enterprises to a vast improvement in efficiency of resource use, elimination of waste and pollution, and social and environmental responsibility, and commitment from citizens to vigilance, frugality and conservation. But it can be done.

It’s amazing, frightening, how much the course of our life, and of our world, is, for the first time in the history of man, determined by a handful of decisions. What is even more frightening is the degree to which these decisions are made, for all of us, by the small proportion of people who are rich, who determine the destiny not only of themselves but of those who can’t afford the right to make those decisions for themselves. Our future depends not on the willingness of people far away in the third world to have smaller families, but on the willingness of the privileged few who have choice, mostly here in the first world, to make choices that are altruistic, and lead us to a better way to live.

October 17, 2004

LIVING BEYOND THEIR MEANS: BUSH AND GREENSPAN PUSH THE WORLD TO THE BRINK OF ECONOMIC RUIN

Filed under: How the World Really Works — Dave Pollard @ 17:05
us curr acct deficit
No area of the corporatist major US media’s negligence of the public’s interest exasperates me more than their total silence on the impending economic disaster facing the US. When the US economy hits the wall, it will take the rest of the world with it. Meanwhile Fed Chairman Alan Greenspan, a long-time Ayn Rand cultist, has now been given free reign by the Bush regime to institute an extremist, ideological laissez-faire fiscal and economic policy that Senator Paul Sarbanes, one of the few people in Washington with both influence and economic credentials called “playing with fire, or indeed throwing gasoline on the fire”. So essentially, Greenspan is saying that the radical experiment in economics now underway will be allowed to run its course, come what may. No matter that leading economists all over the world, including conservative economists, are shouting in alarm. The mainstream media, who don’t really understand economics issues very well themselves, don’t think viewers care enough about them to watch stories about them, and are very sensitive about upsetting the regime that supports their oligopoly and the shareholders of their holding companies who don’t want anyone blowing the whistle on market bubbles, are saying nothing, simply not covering the economy at all — they just repeat the stock market averages, the monthly government data press releases, and big corporate earnings reports, and think that’s covering their responsibility on business, financial and economic reporting.

Regular readers know I try to fill the void, with short analyses that are intelligible to the average citizen. Here I go again.

The chart above shows something called the Current Account deficit. It shows that, until the 1980s, the Current Account, which reflects the difference between what people and corporations in aggregate save and what they spend, was flat. The Current Account went seriously into deficit in the early 1980s, but was reined in again, until, during the Clinton Administration it began to spiral out of control. Under Bush’s watch, and more importantly under Greenspan’s watch, this deterioration has accelerated over the last four years, so that now it’s running at a $700 billion annnual rate, and forecast to hit one trillion dollars within the next few years, maybe even the next year.

The chart for the US Trade Deficit is virtually identical to the chart above. On an annualized basis, this deficit — the difference between imports of $1.8 trillion and exports of $1.1 trillion, is also $700 billion, heading quickly towards the one trillion mark. Petroleum products alone account for $200 billion, close to 30%, of this deficit, and that proportion is, of course, climbing at an even faster rate. The cost of oil has risen 50% almost overnight, and further increases are forecast.

What do these numbers mean? Well, the Gross Domestic Product (GDP) — the total value of economic activity — of the US is about $10 trillion per year, which is about 1/4 of the total global GDP. So the current account deficit means that Americans are spending about 10% more than they are earning each year, and importing 20% of what they consume while exporting only 10% of what they produce, and financing the difference. Meanwhile, the US National Debt (the total amount the US government owes), after levelling off during Clinton’s second term, is accelerating at an unprecedented rate, to its current level of $7.5 trillion (as much as the entire country produces in 9 months), and its Net International Investment Position (NIIP — the net indebtedness of the US to the rest of the world, is nearing $3 trillion, 30% of GDP. The US National Debt is capped, and three times Bush has had to go to Congress to get authorization to increase this cap. The situation will inevitably get worse no matter who is elected next month, so the cap, put on to safeguard against reckless spending, will have to be raised many times more in the next few years. And with Bush determined to make the tax cuts permanent, or introduce a ‘flat tax’, the National Debt is likely to accelerate further as government revenues fall. This is like your mortgage broker (Congress, echoed by the IMF) telling you your mortgage payments exceed the maximum safe proportion of your income, then you (the US Government) replying that you’ve decided to take a lower-income job, so you’ll have less money to make the payments, and then the mortgage broker (Congress) replying “OK, well, I guess we’ll allow you to increase your mortgage anyway”. This is insanely irresponsible behaviour.

But the press remains mute.

In short, the American people, corporations and government are all living well beyond their means, and borrowing at an accelerated rate to make up the shortfall. And if interest rates go up, and some economists think they could soon hit double-digits, we’re all screwed.

What are the implications of these deficits, especially considering that they are being incurred by an administration that doesn’t know or care about fiscal and economic matters, under the direction of a Fed Chairman with an ideological bent not to intervene?

  • It means the US dollar will continue to weaken, and may even collapse.
  • Wachovia’s economist says “it’s just a matter of time before foreigners will become less willing to lend to the US”. That means they will have a choice: Stop selling to Americans, or at least insist that payment be made in a stabler currency than the US dollar. “When that point is reached, interest rates will rise as foreign lending slows.” Those rising interest rates, reflecting the perceived growing risk of repayment, will increase the cost of the US National Debt proportionally, which will require the US government to cut spending elsewhere (i.e. defense and social services, and rollback tax cuts), or run the risk of bankruptcy. It’s been said cynically that that has been the neocon plan all along, but the reality is that cutting social services alone won’t do it — military adventures will have to stop, and sharp tax increases will have to be introduced as well. The alternative is to play a game of “chicken” with foreign lenders, which appears to be the Greenspan approach — let’s see how far foreign sellers will let the deficits go, before they’re willing to hurt their own economies by curtailing sales to the US or demanding they be repaid in a stabler currency. Problem is, in this game of chicken there are only losers.
  • Back in 2002, the Institute of International Economics warnedthat the Current Account deficit could rise to 7% of GDP by 2006 (it has already reached that level this year), and that only a level of 2-2.5% was sustainable — anything above 4% will trigger a continued and sustained fall in the US Dollar until that deficit falls back to sustainable levels. This suggests that despite its 25% declines in the past year, it has additional declines of 25-50% in store in the next couple of years. Now suppose you’re a foreign vendor who’s sold a billion dollars worth of goods to American consumers, secured by US Dollar loans — with the US Dollar in free fall, are you going to continue to sell when your profits are wiped out in foreign exchange losses? The answer of course is no, and when the Arabs or the Asians move to the Euro as the currency of all transactions, the game of “chicken” will be called, and the US Dollar will drop through the floor, making US debt repayment and new borrowing unaffordable (at all levels — government, corporate and consumer), precipitating a crash in US stock markets as the value of $US assets tumbles below the value of Euro debts, and hence a crash in markets worldwide as one fourth of the world’s buying power stops buying. As the IIE put it two years ago: “The United States must attract about $2 billion of net capital inflow every working day to finance the deficits at their current level. Since gross US capital outflows have been running about as large as the current account deficit, our gross capital inflows must average about $4 billion per working dayóand totaled about $1 trillion in 2000. Any decline in the level of these inflows, let alone their reversal via a selloff from the $10 trillion of outstanding dollar holdings of foreigners, would produce increases in the US price level and higher interest rates (and almost certainly a fall in the stock market as well). This triple whammy would severely hurt the US economy.”
  • In a more recent analysis, the IIE predicted a Euro soaring past $1.50 USD in value (i.e. a USD worth only 0.66 Euros). What is especially astonishing about this is that the European economies are not doing particularly well. What we are seeing is the world embracing another currency not because its supporting economies are strong, but because they are so worried about the overextension and unsustainability of the US economy and its underlying policies.
  • The Chinese currency is currently overheated, with inflation there approaching double-digit levels and threatening to lead to economic collapse. Prevailing view is that if China doesn’t immediately revalue its currency upwards by 20-25% (so much for the benefits of offshoring!), it will suffer a hard correction and severe recession. The consequences of that will be a sharp, inflationary increase in the cost of Chinese goods, and great difficulties for the many, many American companies that are now utterly dependent on cheap Chinese goods for their survival. Thanks, Wal-Mart!
  • The 50% jump in oil prices is going to start working it’s way through the economy soon. If you look at the cost of materials and overhead for many businesses: chemical companies, plastics manufacturers, agribusiness, transportation, heating utilities, asphalt companies, medi-tech and pharmaceuticals, clothing companies using man-made fibres, furniture companies, floor coverings, cosmetics, household products, paints and dyes, you’ll find that oil cost is a key determinant of their product cost. If half the cost of their products is tied to the cost of oil, expect retail prices to rise accordingly, adding inflationary pressure to the economy big-time.

NIIP
US Nat Debt
What should individuals do in light of the precarious condition of interest rates, stock markets, debt levels and trade imbalances? I caution you that I’m not an investment advisor, but these actions would appear to be prudent — and the mainstream media are simply irresponsible for not telling you so:

  • Do your best to pay down debts, especially variable-rate debts, and avoid incurring new ones. I know, that’s easy to say and hard to do, but that’s the best protection against interest rate spikes and bubbles.
  • Be leery of investments in the stock market, especially in US stocks, and especially those of companies that have offshored much of their production or service to China. They’re especially vulnerable to the triple whammy: Falling US Dollar, rising interest rates, and slowing of consumer demand. That applies to investments in retirement savings plans as well.
  • If you’re exposed, as an investor from another country, to volatility in the exchange rate of the US Dollar against your national currency, consider moving your assets into those denominated in your own currency, or at least hedging your positions so if (when) the US Dollar slides further, you don’t take a bath.
  • If you’re running an American public company with cash to invest, this might not be a bad time to consider buying back your shares and going private.
  • If you’re a consumer with cash to burn, consider buying products that take oil to produce, because they’re going to go up in price; and don’t invest in the companies that make these products, because when prices start to soar, sales will plummet.

The news gets even worse. For reasons that are historical and purely political, Americans get a tax deduction for interest secured by a mortgage on their homes, but not for interest on unsecured or otherwise-secured borrowings. As a result, a horde of usurous companies have been offering unwitting American consumers, who, like their governments and corporations have been living far beyond their means, ‘consolidation’ loans that convert a bunch of unaffordable, unsecured debts into one unaffordable debt secured by their homes. The result, in tens of thousands of cases, is foreclosure on those homes when consumers, unable to afford principal repayments, let alone interest at rates that run as high as 30%, miss payments. One fourth of new US mortgages are now credit card debt consolidation loans, and victims are losing their homes at a rate of 200,000 per year. But what these hapless citizens are doing pales in comparison to the policies of Bush and Greenspan, who are doing exactly the same thing on a massively grander scale — buying and spending more than they can possibly hope to repay, and hoping the world doesn’t foreclose on them.

No wonder they call economics the ‘dismal science’.

October 16, 2004

GOOGLE’S NEW PERSONAL CONTENT MANAGEMENT TOOLS

Filed under: Our Culture / Ourselves,Working Smarter — Dave Pollard @ 14:34
google logoGoogle has recently made a foray into the domain of Personal Content Management. Here’s a review of their first two (free) PCM tools.

First up was Picasa, an image management tool.

There are two aspects to PCM:

  • Document editing (creating and changing individual documents — things in the hard-copy world you would do with a pencil) and
  • Workspace manipulation (locating, filing and moving documents and files from place to place — things in the hard-copy world you would do with your hands).

Picasa is just for graphics documents, and it does the second PCM task very well and the first quite poorly. When you download the application, it will automatically find and index every graphics file on your computer (you can instruct it to disregard files in specified folders). It then displays, in a size large enough to clearly identify each image, every graphics file, in a large array 10 images wide, sorted by folder, that you can scroll. At the left side is a scrollable list of all the folders (‘albums’) that contain one or more images. You can re-sort either display, you can aggregate folders (albums) into logical ‘collections’, and, most importantly, you can find, extract, and move (logically or physically) images from place to place. Like everything from Google, Picasa is elegantly simple and intuitive.

Google also offers some ‘edit picture’ functionality, but it’s rudimentary and not even substantial enough for basic image editing needs (e.g. you cannot re-size pictures with it). But anything you can do with your hands with hard-copy images, you can do just as easily with soft-copy images with Picasa.

The second addition to Google’s PCM stable is Google Desktop, ostensibly an extension of the Google search tool, except that it works on the files on your computer. When you download the application, it will automatically find and keyword-index every document you have of certain types and place the Google Desktop icon on your desktop. Clicking on this icon brings up the familiar Google search page, and keywords and phrases are entered and accesed the same way they are in a Google Internet search. The results, which also look and work the same as for a Google Internet search, can be sorted by date (most recently changed first) or by ‘relevance’ (not sure how Google decides relevance for documents on your computer, but I didn’t find sorting results this way very useful). Compared to searching for documents using Windows’ search tool, Google Desktop is light years ahead: faster, easier, and more useful results. As with Picasa, you can designate folders on your computer as off-limits for Google Desktop searches. And the Google search tools are interchangeable: You can use Google Desktop to search the Web, and once you’ve downloaded it, your Google Web searches will also search your computer (though you can turn this off). I’ve been surprised at the usefulness of this (for those of us over 50 anyway) — go searching for something on the Web and you get a reminder that there’s already something on this on your own machine. I keep html files of all my blog posts as an extra backup, so I also discover sometimes that the subject I’m researching for a post is something I’ve already written about.

The only real downside, and it’s a temporary one, is the severely limited types of files that Google Desktop searches. The initial target is Microsoft apps, so Microsoft Office documents (Word, Excel, Powerpoint) and Microsoft Mail (Outlook) messages are searched, along with all html and txt files on your computer, and Recent files accessed on the Web through Internet Explorer. Notably missing:

  • Other Mail applications (Mozilla first, please)
  • Zipped files
  • PDF files
  • xml files (blog backup stuff)
  • Other word processing applications

When you sign up for Google Desktop there’s an option to tell them which applications should be added to the search capability first. Tell them what you think.

How does Google Desktop measure up as a PCM Tool? It’s a good start. Like everything Google, it’s simple, familiar and intuitive. It’s great at finding things, as long as there aren’t too many results — I’m not convinced that the ‘relevance’ ranking will work on a desktop, so Google needs to think through both the ranking algorithm, and the possible addition of filtering mechanisms. The other aspects of PCM — aggregating and moving documents, and document editing — Google hasn’t yet broached. But I suspect it’s on their radar screen, and if they can start to move into these area while keeping the simple, familiar, intuitive disclipline of their existing work, they might not only replace Microsoft as the ‘owners’ of the desktop application, but finally bridge the chasm between the still-small proportion of power users and the large majority of bewildered, marginal users.

What’s also really intriguing about Google Desktop is the possibility of being able (with appropriate permissioning) to do searches of other people’s computers. In business, I can appreciate that people might not want others accessing documents directly from their machines. But this tool provides the promise of being able to find out just that what you’re looking on is on someone else’s machine, so that you know who to call. That, to me, has enormous potential. Imagine Google Desktop being able to search for something on the computers of everyone in the company, or even everyone in the industry! This could be the start of an awesome, and amazingly simple, Expertise Finder tool.

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