Dave Pollard's environmental philosophy, creative works, business papers and essays.
In search of a better way to live and make a living, and a better understanding of how the world really works.



March 21, 2005

Against Love: Love Politics Revisited

Filed under: How the World Really Works — Dave Pollard @ 05:05
PeterSteinerThe Idea: Author Laura Kipnis argues that monogamy is unnatural and unhealthy, and possibly complicit in our emotional detachment from political life and our ecosystem as well.

Laura Kipnis, despite the title of of her 200-page “polemic”, is not Against Love. Rather, she’s against the trappings, the rules, the rituals that our culture imposes on love relationships. She goes even further — she sees marriage, the institution, as every bit as repressive, suffocating and unnatural as our mind-numbing employment in modern hierarchical organizations, and draws strong parallels between the slavery of the workplace and the slavery of the matrimonial home. These two canons of civilization: our need and responsibility to devote our daytime hours to meaningless subordinate labour, and our need and responsibility to devote the rest of our hours to boring, stifling and unsatisfying monogamy, work together diabolically to keep us suppressed, and in our ‘place’ in society. Small wonder, she says, that one of our most enduring conventional wisdoms is that “a good marriage takes work“.

If this protestation against the rigours of monogamy, fidelity and marriage-slavery as the complement to wage-slavery sounds familiar, it’s because it’s very similar to the argument that Glenn Parton made in his essay posted first on these pages last year entitled “Love Politics“. Glenn’s argument is that we have become so emotionally numbed by our twin bondage to job and marriage that it has made our hearts cold and hard, uncaring of the plight of our planet and of others, and that this is a direct cause of the destruction of our world. “If I’m miserable, why should I care about anyone else?” Dare to love more than one person, he suggests, and the shackles of this self-imposed imprisonment are broken, and the inrush of emotion will shock us into awareness of, and eagerness to heal, the massive emotional and physical illness of our entire planet.

Why should we, why do we subject ourselves to this one-love-partner-slavery as easily and as passively as we do to wage-slavery? This is the subject of much of Ms. Kipnis’ book. Her prose is so adept and so powerful I won’t attempt to paraphrase her arguments. Here are a few teasers:

Is it the persistence of the work ethic that ties us to the compassionate couple and its workaday regimes, or is it the ethos of compassionate coupledom that ties us to sould-deadening work regimes…Resenting the boss? Feeling bored or overworked or dissatisfied? Getting complaints about your attitude? Whether it’s “on the relationship” or “on the job” get yourself right to the therapist’s office, pronto. There are only two possible diagnoses for all such modern ailments: it’s going to be either “intimacy issues” or “authority issues”. You’ll soon discover that the disease doubles as the prescription at this clinic: You’re just going to have to “work harder on yourself”…

Take the modern consumer. Clearly, routing desire into consumption would be necessary to sustain a consumer society — a citizenry who fucked in lieu of shopping would soon bring the entire economy grinding to a standstill. Or better still, take the modern depressive. What a boon to both the modern pharmaceutical and the social-harmony industries that such a social type would be. These are merely hypotheticals of course, since it’s not as if we live in a society of consumers and depressives, or as if the best strategy for the latter weren’t widely held to be strategically indulging in the former — “retail therapy”…Love’s proper denouement, matrimony, is also of course the social form regulated by the state, which refashions itself as a benevolent pharmacist, doling out the addictive substance in licensed doses…What about re-envisioning [marriage] or… insisting that social resources and privileges not be allocated on the basis of marital status? No. let’s demand regulation! Not that it’s easy to re-envision anything when these intersections of love and acquiescence are the very backbone of the modern self, when every iota of self-worth and identity hinge on them…Domestic coupledom is the boot camp for compliant citizenship, a training ground for gluey resignation and immobility

Ms. Kipnis suggests the same lack of innovation that permeates the workplace in the 21st century also permeates domestic institutions:

Different social norms could entail something entirely different: yearly renewable contracts for example. And if we weren’t so emotionally yoked to the social forms we’ve inherited that trying to envision different ways of having a love life seems intellectually impossible and even absurd, who knows what other options might present themselves?…It behooves [our] society to convince its citizenry that wanting change means personal failure, starting over is shameful, and wanting more satisfaction than you have is illegitimate…As love has increasingly become the center of all emotional expression in the modern imagination — the quantity without which life seems forlorn — anxiety about obtaining it in sufficient quantities and for sufficient duration has increased to the point that that anxiety suffuses the population, and most of our cultural forms…Uncoupling [then] can only be experienced as ego-crushing crisis and inadequacy…[and] the grief of failed love is exacerbated by inevitable feelings of personal failure…

Much of the latter part of the book is focused on the psychological gymnastics of all three (or more) parties in the polygon of adultery, from the rationalization that hiding the affair is to protect the feelings of the cuckold, to the feelings of self-hatred and self-flagellation of the ‘sinner(s)’. She also discusses the awkward mechanics of the ultimate break-up of either the marriage or the affair (or both), and the degree to which children of the relationship become hostages, or excuses for deception, or excuses for the boredom that gave rise to the deception. Of course the book also talks about famous infidelities in high political circles, and the twisted hypocrisy of conservatives’ opposition to same-sex marriage, as well as the equal-opportunity-for-misery desire of lesbians and gays to gain access to the sad and repressive regulation of ‘official’ marriage rather than ‘settling for’ merely the legal and resource rights that come with equivalent-to-married status. And there’s also a discussion of the pragmatic phenomenon of “serial monogamy” — the fall-back that there’s nothing wrong with marriage per se, it’s just that we were all married to the wrong person.

All of this is complicated (even more) by the emergence of the Two-Income Trap, which imposes a financial prison on top of the emotional one in marriage. We have to stay together because we can’t afford to live apart. I am convinced that this one factor is overwhelmingly responsible for keeping the rate of divorce from reaching astronomical levels. It is also probably helpful in keeping birth rates in the West below replacement levels — Not only can we not afford children, we certainly don’t want any (or any more) with the spouse we’re economically shackled to. And having one with the secret love is just too messy. In my recent article predicting a baby boom, perhaps I underestimated the sheer perverseness of a socioeconomic system that not only makes parenthood financially reckless, it also suppresses fertility rates by its expressed moral repugnance for having a child by someone other than your boring spouse.

A lot of people, some of their own free will, and many more who have been pushed, have recently broken free of wage slavery and are now working, mostly for much less income, for themselves. That’s probably a good thing in many ways — it reduces the supply of the remaining wage slaves, which might actually, in time, allow them to bargain from a position of at least a bit of power. It increases self-sufficiency. It reduces excessive consumption. What if there were a similar revolution against marriage slavery? What if a whole generation just refused to define themselves (in more ways than one) as married, or to live with the constraints of monogamy, and instead opted for a polyamory life-style?

Paternity ‘rights’ and responsibilities would both probably suffer, as the new family unit would be a woman (or possibly, and more logically, a group of women, in self-selected community) and their children. They would have the power, and could strike whatever contract they chose with males who wanted the responsibilities and privileges of fatherhood. The nuclear family and the ‘single-family dwelling’ would disappear. Conjugal relations would not attach to parental responsibility, and could be negotiated between any two people as individuals on a one-shot basis, with no responsibility other than the responsibility to prevent unwanted pregnancy and disease. This would probably be bad for the oldest profession, as the supply/demand ratio for quick couplings would soar. Jealousy and the consequent domestic violence that is the scourge of our nuclear spouse-as-property society would, slowly (old habits die hard), disappear. I think the vast majority of men, driven by million-year-old biological imperatives, once they reached a certain age, would choose to attach themselves to one of the matriarchal communities (if so invited), and would do their share to provide for its well-being, in return for the company and sense of purpose that would bring.

We are told it takes a village, a community, to raise a child. Perhaps the community is necessary, and sufficient, for far more: To break us all free from both the emotionally numbing subjugation of wage-slavery and the misery and boredom of marriage-slavery. The community would then become truly self-sufficient in every respect, and we would be happier and freer than we can, or dare, imagine.

Cartoon: By Peter Steiner from The New Yorker, in the Cartoon Bank

March 20, 2005

Pictures Worth a Thousand Words

Filed under: Our Culture / Ourselves — Dave Pollard @ 14:35
The Idea: Five sites that effectively convey information through visuals in ways that would be impossible with words.

ValueMaps
1/ Market Maps: UK Innovation consultant Steve Griffiths at Breakthroo has developed a set of interactive maps that show supply chains and customer chains for the telecom market as network charts of the market space.  You can drill down from any of the connecting nodes, or see lists of competitors, or view (in red above) the sustaining and disruptive innovations in each space. Gorgeous, eh?

USIncome
USIncome2
2/ Now That’s Power: In 2003 I published the first of the two charts US income above, to show just how skewed US income and wealth really is. Now there’s a whole statistical discipline called Econophysics and a conference looking at such curves, and they’ve produced the second curve above, showing this data plotted logarithmically. They claim the richest 0.1% of the population’s income is described by Pareto’s Law — meaning that if you’re born into that kind of money, you’ll only get richer, no matter what you do. And they claim the poorest 99.9% of the population’s income is explained by Boltzman’s Law — describing random movement of gases in an enclosed area, and meaning that even if you’ve struggled up to the left end of the green curve, you’re far more likely to then get poorer than to make it to the 0.1% elite. So much for the American Dream.

simulation
3/ Sim-Anything: Net-Logo, a project of Northwestern University, provides a free downloadable set of models that allow you to perform simulations in just about any imaginable scientific or social science discipline, and more are being added all the time.

goodall
4/ Progressive Video:  Big Picture provides free, high-quality downloadable video clips of many of the world’s leading progressive voices. Put a face to a name: Jane Goodall (picture above), Naomi Klein, Amory Lovins, Georges Monbiot, Elisabet Sahtouris and dozens more.

SNA
5/ Social Network Analysis: Cleveland consultant Valdis Krebs explains how to analyze and optimize social networks, provides a raft of online articles and example, and has some fun online demos of his software.

March 19, 2005

Political News of the Week

Filed under: How the World Really Works — Dave Pollard @ 12:43
missiledefenceI‘m too discouraged by the US Senate decision to authorize drilling in the ANWR to talk about it. The NRDC says there’s still hope and advises what to do about it. Here’s the rest of the week’s important political news:

Bush Now Produces His Own Ready-to-Broadcast Propaganda — just in case Faux News and the other media outlets don’t get his spin quite right. Now your station doesn’t need any reporters or any news budget whatever. Just roll the prepackaged government productions. And if you’re smart, you can even get kickbacks from the government for doing so — it’s all the rage these days.

Bush the Small Animal Torturer — an interesting editorial by David Podvin suggests the real George Bush has a life-long record of cruel and psychopathic behaviour. A little over the top, though there is evidence that torture of small animals as a child is a hallmark of future criminal and psychopathic behaviour, and there’s also a long history of psychopaths striving for and achieving leadership positions.

Salon Weighs In on the End of Oil — Robert Bryce provides a balanced accounting of what oil reserves actually are. Most compelling: Increasing evidence that OPEC, whose share of global remaining reserves will soar past 50% in the next few years, is pushing its production capacity to the limit, and, as Algeria’s energy minister, Chakib Khelil, said, “OPEC does not have the production capacity to increase its quotas.” Historically, these kind of supply/demand tipping points precede huge price shifts. The US Energy Board has raised its annual estimate of average wellhead prices for 2005 oil from $29 (last year’s estimate) to $50. Like all commodities these days, expect prices to yo-yo, but inflation, here we come.

Wolfy’s Plan to Topple OPEC — In related oil news, Greg Palast reports for the BBC and Harper’s that new reports obtained under the Freedom of Information Act show Wolfowitz, Chalabi, Bush & Co planned long before 9/11 to topple Saddam, seize Iraqi oil and sell it off to private oil interests. The more pragmatic corporate oil oligopoly balked at the last part of the neocon plan, saying that destabilizing OPEC was in no one’s best interests, and preferring instead a state-owned oil company that the US would effectively control. On the losing end, Wolfy has now been banished to the World Bank, a place better suited to his megalomaniac tendencies.

US Predicts Likely Terrorist Attack Areas — Another document that Bush was trying to keep under wraps, but was inadvertently posted on the Hawaii State Government site, lists urban nuclear devices, biotoxins in office complexes and bombs in sports arenas as the greatest threats, and says there are too may possible targets in each category to list. Blowing up chemical plants, bioattacks in airports, and infecting food animals with diseases or poisons are next on the list, which also includes three natural disasters (earthquakes, influenza epidemics and hurricanes), but has taken plane hijackings off the list because they’re presumably no longer possible thanks to those brave and brilliant Homeland Security guys. Planning calls for about 1500 different, coordinated actions in the case of any of these incidents, regardless of where in the US they occurred. Bin Laden must be rolling on the ground laughing. Hey, does duct tape work when it gets wet?

Former Canadian Foreign Affairs Minister Writes to Condi — A savage op-ed by Lloyd Axworthy (whose campaign I worked on many centuries ago) explains to Condi Rice why Canada chose not to sign on to the US Missile Defence system. You tell ‘em Lloyd.

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Help a Fellow Blogger — Blogger Darren Barefoot is fasting for 30 hours as part of a WorldVision project to raise money to defeat world hunger. I’ve pledged some money to help, and would encourage you to do so as well.

March 18, 2005

Virtual Collaboration: If You Can’t Work Side-by-Side

Filed under: Using Weblogs and Technology,Working Smarter — Dave Pollard @ 14:27
ConfScreen
The Idea:
What do you do if you need or want to collaborate, but you can’t do so in person? What purposes are best served by weblogs, wikis, and other types of online collaboration tools, spaces and media?

Collaboration entails finding the right group of people (skills, personalities, knowledge, work-styles, and chemistry), ensuring they share commitment to the collaboration task at hand, and providing them with an environment, tools, knowledge, training, process and facilitation to ensure they work together effectively. This is challenging enough face-to-face in real-time. It’s doubly difficult virtually and asynchronously. But there are examples of great music, literature, invention, scientific discovery and problem-solving that have come from such handicapped collaboration. How did they do it, and can you improve the likelihood of brilliant virtual collaboration by using the right tools and media?

Let’s take a look at some of the alternatives:

Tool / Medium Collaborative Advantages Collaborative Disadvantages Best Suited to Collaborative:
weblog easy to post & comment; content is subscribable/ publishable participation limited to comments Conversations
wiki anyone can contribute content harder to learn; can be easily sabotaged; inelegant appearance Projects / Alliances
whiteboard real-time; anyone can contribute content content only persists for duration of call; possible firewall issues Conversations / Projects
document-sharing can be real time; anyone can contribute content possible firewall issues; attention is focused on a document Conversations / Projects
IM/skype/phone/ e-mail/ videoconferencing real-time conversations; audio/visual context; speed content only persists for duration of call Conversations
mindmaps shows and documents consensus can’t capture detail Projects
discussion forums threading of comments; content is subscribable/ publishable limited contextual knowledge of participants; can attract undisciplined behaviours; threads can be hard to follow Conversations
community of practice/ interest spaces organization; defined membership; multiple collaborative tools harder to learn; formality can reduce intimacy and level of participation Projects / Alliances
personal e-mail groups flexible; personal; easy to use e-mail overload/spam; threads get lost or hard to navigate and follow Projects / Alliances
social networking tools large number of members; good way to find collaborators most actual collaboration is done using other tools and media Finding collaborators
in-person collaboration easy; real-time; context-rich; flexible expensive; time-consuming All of the above if time & cost permits

There are three levels of collaboration based on duration of contact:

  • Conversations: Where you’re in contact just once, or a few times, discussing a particular subject or group of subjects.
  • Projects: Where you’re in contact as often as necessary to complete a project.
  • Alliances: Where you’re in contact in multiple conversations and on multiple projects, working together for an indefinite period of time.

A collaborative conversation may be provoked by an interesting or important idea or an urgent one-off need for information or assistance. Much of the time spent in business is consumed in consulting with others, in canvassing for ideas or suggestions or comments, and in making decisions on what something means or how to respond to it. These are generally quick, collaborative conversations. In large organizations these conversations are usually peer-to-peer (where trust is stronger than up or down the hierarchy), and as size increases further they tend to be more and more intermediated (one middle-manager recently told me that 70% of his e-mail and 50% of his telephone calls are of the “Who should I talk to about X?” variety). In smaller organizations, these conversations are more likely to draw on external networks, and to involve the use of today’s clunky social networking tools like LinkedIn and eCademy. I have argued before that the next generation of social networking tools should include ‘people-finders’ that streamline and automate the process of finding the right person (inside or outside the organization) to talk to, so that more time can be spent on actual conversations with those people.

Once you’ve found the right person to converse with, if they’re close and inexpensive to talk to in person, that’s likely what you’ll do. But what if they aren’t? How do you quickly provide your Conversation Collaborators with the context they need to converse with you effectively when you can’t put a chart or a piece of paper in front of them and brief them? Organizations have found that if the person you want to converse with face-to-face is more than two minutes walk (or elevator ride) away, the probability of you making the effort to converse with them in person drops precipitously.

If you have a blog, an audience, and a little time, your blog can serve this need well. Ask a question on a popular blog and you’ll probably get an informed answer quite quickly (thank you readers!) Most businesses, alas, have few established blogs and even less time. Preferred conversation tools in business, when face-to-face is impossible, are now IM and the telephone — with IM trumping the phone for its self-documentation, its suitability to multi-tasking, and because it’s easier to browse than voice-mail, and the phone trumping IM if a lot of iteration is needed to provide context. White-boarding and document-sharing applications, awkward as they are, can be helpful additions to IM and telephone conversations if the participants are savvy enough to use them properly (most aren’t) and if documents and graphics are needed to provide more context. E-mail is the increasingly unpopular fall-back.

Discussion forums are the ultimate tool of last resort for conversations, because of the disadvantages listed above. In most of the companies I am familiar with, they are only sporadically used and quickly grow stale.

A variety of tools have been developed for more enduring project collaborations and alliance collaborations. Because they tend to involve more participants than conversations do, the logistics get tougher and the effectiveness of these tools gets more challenging. And the threshold point for giving up on the viability of in-person collaboration rises dramatically. I think this is an absolutely critical point. It is the reason large corporations, with the internal resources (people and money) to sequester, have the capacity to collaborate more effectively than small corporations and loose, unfunded collaborative groups (though whether they use that capacity to advantage is another question entirely). Open Source project teams and alliances have pioneered low-budget, virtual, asynchronous collaboration, and are the role model to follow. But is the reason for this perhaps that Open Source collaborations are generally undertaken by exceptionally tech-savvy groups, very agile at using and even inventing their own collaborative tools to get the job done? They usually have a good GUI for the non-techie, but wade into the material and collaboration technology behind a lot of these groups and your head will start spinning. What about the other 95% of the population? If I want to set up a virtual collaboration team to design a model intentional community (with people I might end up spending the rest of the my life with) or to invent a post-capitalist economy (a large project if there ever was one), what tools and media should I use?

Wikis are one place to start — a bit nerdy and physically inelegant but functional and not that hard to learn once you take the plunge. They are, however, asynchronous tools, which is a significant barrier to true collaboration.

There are some more robust collaborative ‘spaces’ for communities of interest and communities of practice to adopt, but some of the best ‘groupware’ (like Groove and Exchange and eRooms) costs money and requires considerable learning to use its different tools effectively. These tools generally also require a coordinator to invest a lot of time to setting up and managing the ‘space’.

There are a variety of document-sharing technologies in the market, which allow several people to see a document at once and to ‘take control’ each in turn to change that document.

Ideally, using a combination of

  1. Skype (free global VoIP telephony),
  2. White-boarding (everyone online can see what anyone posts to the white-board),
  3. Document-sharing and
  4. Mindmapping or some similar session annotation tool (everyone can see what the group’s ‘scribe’ has documented as the findings, decisions and next actions from the collaboration)

would be a close approximation to an in-person collaborative session. But that’s a lot of technology to juggle on your screen, to hog and interfere with your bandwidth, and (if you opt for the more powerful tools in these categories) can also require some outlay of money. My experience has been (thanks in no small part to the valuable insights of online communication wizard Robin Good and Skypemaster Stu Henshall) that video-conferencing (seeing the people you’re talking with online) is a “nice to have” not a “need to have”, especially when bandwidth limitations force you to choose which applications to have running at any one time.

I am confident that, as bandwidth and processing power continue to expand, we will soon see:

  • A single, free, reliable, easy-to-use, professional-looking application that will provide what I’ve called Simple Virtual Presence — the four applications listed above plus the option of videoconferencing (illustrated above), and
  • A simple, free, easy-to-use collaboration space where the results of the online collaboration sessions, and a library of relevant resources and links, are stored, with wiki-like capability so it can be maintained by any and all in the group.

Now that would be a real virtual collaboration environment.

March 17, 2005

Baby Boom Ahead?

Filed under: Preparing for Civilization's End — Dave Pollard @ 12:36
NewUNPop
The Idea: The recent UN projection that global population will level off at 9.5 billion is based on the flawed assumption that a recent phenomenon — families having fewer children than they want due to economic and political constraints — will continue throughout the century and become a global phenomenon. Remove those constraints and the linear growth of nearly a billion more people per decade will continue, and precipitate a great ecological challenge to our planet.

Take a look at the historical demographic trends and you see that, with only a few exceptions in different places and times, people have the number of children they want. During pioneer times in North America, fifteen children were needed to run the farm, so that’s how many most families had. In Niger, Africa today men want 12-15 babies each, and women want almost as many, and that’s how many they have. In the last thirty years, a remarkable and global gap has arisen between the ideal number of children wanted and the number of children actually born. This gap has a number of different explanations, all of them transient. There is no precedent for such a gap continuing, and no reason to believe it will continue. When that gap closes, the average number of children per family will rise by between 0.50 and 0.75. The chart above shows what that will mean to world population. The entire basis for the projection that global population will peak at 9.5 billion and then level off is based on the assumption that this recent anomaly — families having 0.5 children fewer each than they want — will continue as a global phenomenon for the rest of the century and beyond.

Every year a whole set of surveys are taken throughout the world on what people consider the ‘ideal’ family size. Here are some of their findings:

  • In the US, adults say on average that ideal family size is 2.6 children; those wanting children at all want an average of just under 3.0; and younger Americans want an average of almost 0.5 children more than the previous generation had.
  • In Canada, average ideal family size is also 2.6 children, and this number has been rising steadily since it bottomed out a generation ago.
  • In the UK, France and Germany, average ideal family size among non-immigrants is 2.5, 3.3 and 2.3 children respectively (among immigrants from South Asia and North Africa it is much higher).
  • In India, Bangladesh, Pakistan and Egypt, average ideal family size is 2.7, 2.5, 4.1 and 3.1 children respectively.
  • In Latin America, ideal family size is 2.7 to 3.5 children.
  • In most of Africa, ideal family size is 7.0 children.
  • The UK and Germany are the only countries in the world where more than 10% of families hope to have 0 or 1 child (the percentages in those countries are 12% and 11% respectively). Two or three children are overwhelmingly preferred even in countries where population is temporarily stable or declining, and 80% globally say having children is essential to their personal fulfillment.
  • Immigrants from third world to first world countries typically plan to have at least two more children on average than non-immigrants, and significantly more than the countrymen they left behind.

These ideals are, on average, between 0.5 and 0.75 children more than actual fertility rates. In other words, people are having fewer children around the world than they would like to. The 2004 UN population projection says “In the medium variant, fertility is projected to decline from 2.6 children per woman today to slightly over 2 children per woman in 2050. If fertility were to remain about half a child
above the levels projected in the medium variant, world population would reach 10.6 billion by 2050 and 14 billion by 2100“. The red line on the chart above shows therefore what global population will be if people have the number of children they say they want. An average of 2.6 children per family with growing average life expectancies will double world population every 60 years.

What are the reasons for the recent phenomenon of families having 0.5 to 0.75 children fewer than they want? They vary from country to country:

  • In China, having more than one child is strongly discouraged, and due to abortion and infanticide of girls the ratio of girls to boys has now reached 0.84 to 1. That means there would be about 50 million more young girls in China without the availability of prenatal gender-detection technology (illegal in China but still widespread) and without the social acceptability of female infanticide.
  • In India, the dowry system and perceived lower labour value of girls has produced the same situation as in China, with the ratio of girls to boys now as low as 0.77 to 1 in several areas of India. That means there would be about 30 million more young girls in India without the availability of prenatal gender-detection technology (illegal in India but still widespread) and without the social acceptability of female infanticide.
  • Throughout the world, as participation by women in the workplace has risen, driven mainly by economic necessity, women have deferred their first pregnancy by an average of about five years from when they hoped to initially conceive. Data suggests this delay of first pregnancy might account for the entire drop in fertility rates in the past generation in the third world.
  • In the US, gender preference among expectant parents has the same male bias as in India. And over 40% of Americans say they would have more children if they were wealthier.
  • In Europe, over 30% of women report they actually had fewer children than they wanted, with affordability being the overwhelming explanation for not having more.

From this data, a very troubling hypothesis presents itself. We have taken great comfort from reports that correlate lower birth rates with higher education, especially of women. But it appears we may have missed the real cause and effect here: Higher rates of education for women mean, as the Two-Income Trap so eloquently explained, higher rates of participation of women in the workforce, which means more supply of labour relative to demand and hence ability to offer lower wages, and also means more price-pressure on housing in prestige areas especially near good schools, driving up the price of housing and forcing women to stay in the workforce longer and defer having children longer, or even until it is too late. So it is possible that it is the cost of living, not education, that has temporarily slowed soaring human population.

That deferral will eventually start to crimp the availability of cheap labour (although offshoring could sustain it a bit longer). When that happens, wages will have to rise and women will once again be able to leave the labour force long enough to have the children they want. And then we’ll see a baby boom, leading to the red line in the chart above — 14 billion people by the end of the century. That will happen even with HIV and other epidemic diseases and famines — historically human population has always ‘bounced back’ from these setbacks by having more children to compensate for the ones that die young.

Of course there’s always the possibility that the Two-Income Trap could become a permanent and global phenomenon, with wage increases always pushing housing and other prices up to negate any real increase, so people will forevermore have fewer children, and start having children later in life, than they would want to. Except that the Trap is not sustainable without the pressure of more and more people competing for wage-slave jobs and scarce resources. Alas, the 14 billion human population isn’t sustainable either.

I know readers of How to Save the World don’t like my ‘pessimistic’ posts, and I suspect some will jump in with reasons why the red line forecast won’t happen, or say I’m just being an alarmist. I think expecting people to have the families they want is realism not pessimism, and while the idea of 14 billion humans troubles me, I think it makes sense to consider the possibility, and how to deal with the fact that our species, for the past several millennia, seems predestined and biologically driven to procreate at more than replacement levels until we hit a wall.

Sources: Gallup International polls of ideal family size; the Guttmacher Institute family values studies; papers to the 2004 World Congress on Bioethics; Johns Hopkins INFO project reports; papers to the 2001 World Population Conference; the European Foundation quality of life studies; UN Population Prospects 2004 Revision report.

March 16, 2005

Seeing the Big Picture (Building a Bigger Frame)

Filed under: Our Culture / Ourselves — Dave Pollard @ 14:45
shellThe Idea: It’s going to take a new, more expansive kind of thinking, by many people with different points of view working in collaboration, to solve the world’s most intractable problems. Here are some thoughts how we could achieve that kind of ‘synthetic’ thinking.

This morning, as I slowly awoke, I had an ‘aha!’ moment. I will tell you about it soon. I think I finally know what I was meant to do. Even more than writing, though writing is a small part of it. It came to me when I was combining things — goals, ideas, and perceptions. And then I suddenly saw the big picture, how all the pieces fit. It’s an amazing experience, and one that we should all have more often, and learn how to make happen.

Let’s take an example. On Monday I posted a conversation with myself about how to save the world, showing two very different approaches. It was genuine, not written for effect — I have these arguments with myself all the time, which is why this blog sometimes comes across a bit schizophrenic. What was interesting was that quite a few readers, in the comments thread, via e-mail and even over at Grist, seemed anxious to take sides — which argument, the green or the beige, made more sense, and what was wrong with the other side? Which side was the real Dave’s view? The debate was not a rhetorical device. It was an example of our constant struggle to decide between, or reconcile, different goals, choices, conceptions or perceptions. But it seems to be a proclivity of Western thinking that we always try first to decide, to dismiss, to discount one of two dissonant ideas as inferior, and accept the other as the right one, the better one, the lesser of two evils. The result is polarized thinking, and in the West it has become something of a cultural disease. Most of Lakoff’s work on frames is about trying to reframe debate, change the perspective of the opposing side, so that the right (or more accurately left) point of view comes out on top, looks better. Why is there no effort instead to understand the ‘opposing’ view, not as a means of capitulating to it or becoming vulnerable to it or defeating it, but rather as a basis for finding a third point of view that encompasses both.

The words we use for this process betray our distaste for it: accommodation, compromise, reconciliation. There is a latent aggressiveness and intolerance in our disinterest in finding more holistic answers: “Those guys aren’t looking for a win-win answer so why should we?”

To the Eastern mind this must appear bizarre, militaristic, even self-defeating. As citizens and as consumers we are inundated with alternatives and choices, and forced to ‘choose one’: Coke or Pepsi, Toyota or Ford, Windows or Mac or Linux, Democrat or Republican, public or private, Red or Blue or Green, Black or White. Your choice determines which community you belong to, whether you’re with us or against us, good or evil, winner or loser, patriot or traitor, friend or foe. Even those who talk about peace want it on their terms: No peace without justice, no peace without security, no peace without freedom. No surprise that there is no peace.

Synthesis is the outcome of the merging of two or more things: in Hegelian philosophy it is the emergence of the combination of thesis and antithesis. Synthesis is not compromise, it is transcendence, a higher conception than either the thought or its contradiction. “The combining of  separate elements to form a coherent whole”. The great discoveries of human history and science have often come from synthesis of previous ideas, conceptions and points of view thought by lesser thinkers to be irreconcilable. What made Einstein such a brilliant thinker was his ability to synthesize, transcend, come up with unified theories. Yet in common parlance, the terms synthesis and synthetic are most often used to mean artificial, not real.

Synergy is “the interaction of two or more agents or forces so that their combined effect is greater than the sum of their individual effects, cooperative interaction among groups that creates an enhanced combined effect.” It is used to describe the supposed positive effects of the merger of two corporations, two corporate cultures — yet 85% of all such mergers actually destroy value rather than creating it, leaving morale and productivity worse off than before, and usually resulting in the ‘acquirer’ involuntarily imposing their culture on the ‘losing’ one. So the prevailing response to calls for, or assertions of, synergy has become one of cynicism and raised eyebrows.

Integration is “combining into a complete and harmonious whole”. But for those that aren’t in mathematics or semiconductor construction, we most often think of the term as the forced desegregation of US school-children, or the absorption (and disappearance) of one thing into another.

Holistic means considering the inseparable nature and interrelationship of all of the elements of a system. In the West, our normal approach to dealing with systems is the opposite: Piecemeal – the doctor specialist treating just one symptom or part of the body, the traffic and planning departments deciding what roads to build in isolation from impact on other communities, and corporations completely disregarding ‘external’ costs (degradation and reduction of the commons, social and environmental damage, non-renewability of their assets) and long-term impacts to focus narrowly on only the costs that appear on the income statement and the impacts in the next fiscal quarter. Holistic approaches are openly ridiculed by specialists and self-styled pragmatists as impractical, idealistic, and unscientific.

Not surprisingly, we tend to use these four terms incorrectly or disparagingly when we use them at all. And our adulation for specialists and the way we teach our children reinforce this narrowness, this denigration of and antipathy towards the big picture and the long view.

Why do we do this? And more importantly, what can we do to rectify it? How can we teach ourselves, and our children, how and why to think synergistically and holistically, and to synthesize and integrate ideas and information?

My guess as to why we do this is that Western ‘scientific’ man has come to loathe uncertainty, mystery and imprecision. The whole notion of complexity and chaos theory triggers revulsion in many people: “What do you mean we can only use systems thinking in complicated systems, not in complex ones?” “Who says most of our systems are complex and therefore largely unknowable, and the best we can do is look for meaningful patterns that, at best, modestly improve the probability that our predictions for the future will be accurate?” The whole Gaia theory, which perceives the world to be a single, complex, self-managing organism was scorned for a generation until more and more evidence emerged that it was a better model of reality than the parochial theories it synthesized. We hate not knowing, and we love simple answers and simple choices — from political leaders, from the hawkers of commercial brands, from preachers in the pulpits, and from the education system (when we are young) and the media (as we get older) that lay out those answers and choices for us.

How can we learn, and teach, our children and ourselves to see the big picture, to synthesize and synergize and integrate ideas and conceptions and perceptions and beliefs, to transcend parochial and overly simplistic and antagonistic and dyadic us-versus-them thinking and evolve new answers and options and ideas that are holistic and higher, above parochialism and dogmatism and narrow self-serving ideology, and more unified, more profound, and ultimately more useful in solving the world’s problems?

My sense is that there is no easy answer to this, as much as we might want one, and as much as some advocates of various theologies and ideologies will push them forward as answers, as holy grails to ascend to a “higher level of consciousness”. Programmer Dale Asberry has pointed me to the intriguing but opaque Reciprocality site which suggests most of us have been indoctrinated to unlearn how to see the big picture, because living in an artificial and limited world is easier and keeps us in line. It says some people are just naturally able to see the bigger picture. I’m neither that optimistic (I don’t know anyone that sees synergistic solutions easily) nor pessimistic (I believe anyone should be able to learn or re-learn how to do it).

I believe we will probably have to teach, and learn from, each other to become better at this. True collaboration is a synergistic process, so it makes sense to me that holistic, synergistic thinking is probably best learned by collaboration with others. I am sure that there is a synthesis of the two opposing views in my conversation with myself Monday on how to save the world, for example, but I am skeptical that any one person (other than perhaps an Einstein) is likely to be able to come up with that synthesis. If we’re going to learn how to do this, we’re going to have to learn together. That means lots of practice.

I also believe state of mind is important in this process. My ‘aha’ synthesis this morning was a semi-conscious application of the 7-step mantra that Cyndy at MouseMusings and I developed, though I wouldn’t presume to believe it would work for others:


Sense:

Observe, listen, pay attention, focus, open up your senses, perceive everything that has a bearing on the issue at hand. Connect.
Self-control: Don’t prejudge or jump to conclusions. Don’t lose your cool. Focus.
Understand: Make sure you have the facts and appreciate the context. Things are the way they are for a reason. Know what that reason is. Sympathize.
Question: Ask, don’t tell. Challenge. Think critically.
Imagine: Picture, hear, feel what could be. Be visionary. Every problem is an opportunity. Anything is possible.
Offer: Consider. Give something away. Create options, new avenues to explore. Suggest possibilities. Lend a hand. Help.
Collaborate: Create something together. Solve a problem with a collective answer better than any set of individual answers. Learn to yield, to build on, to bridge, to adapt your thinking.

What do you think? If we’re going to save the world and stuff we’re going to have to follow Einstein’s advice: “We can’t solve problems by using the same kind of thinking we used when we created them.” I sense that thinking that bridges, unifies, synthesizes conflicting points of view might be the kind of thinking that Einstein used to solve problems. If it’s good enough for him, it’s good enough for me.

March 15, 2005

Seeing What’s Next: Porter, Drucker and Christensen

Filed under: Working Smarter — Dave Pollard @ 15:26
ProcessofExposition
The Idea: An overview of Michael Porter’s, Peter Drucker’s, and Chris Christensen’s approaches to innovation research.

Research is probably the most undervalued, and poorly done, process in Western business. It’s not rocket science, but doing it well takes practice, a disciplined process, and strong creative, analytical and communication skills.

Clay Christensen’s new book Seeing What’s Next is essentially a book about doing good research, directed at accurately predicting the future of your business, or of an entire industry, and the market forces that affect it. Whereas most predictions of the future done by analysts and accountants are essentially projections, and assume little or nothing will change except perhaps the volume and margin of sales, any really useful, strategic prediction must be a forecast, which identifies what will, or might, significantly change, disrupt the market and the status quo, and how your company can react to these anticipated changes. The forecast is the net result of these anticipated external market and non-market changes and your company’s planned response to them.

The key to being able to competently anticipate such changes is knowing where to look and knowing what to look for. Michael Porter, in his book Competitive Strategy, identifies ‘five forces’ that provide one approach to doing so:

  • Suppliers: How many there are, how their offerings differ, how their pricing structures differ, where/how they get their supplies, how expensive it is to switch suppliers, what substitute supplies might be available, whether suppliers could become competitors, and how much an impact their price has on your price
  • Customers: How much power they have to affect your price, how much they buy, what different customer segments exist, how your and others’ brands are perceived, how price-sensitive they are, whether they could become competitors, how your products are differentiated in customers’ eyes, what motivates them to buy, what substitutes for your product could become available, and how many there are and how they are distributed
  • Competitors: The fierceness of competitive actions and price-cutting, the costs of abandoning an overly-competitive product and doing something else, the number and diversity of competitors, fixed costs and margins, the growth rate and stage of maturity of the industry, production capacity, the cost to customers of switching suppliers, customer loyalty to your and to competitors’ brands, differences between your and competitors’ products, and the size and profitability of the market
  • Potential New Entrants: Cost, capital requirements and learning curve to new competitors entering your market, availability of supplies and distribution channels to new entrants, impact of government regulation on ease of entrance, economies of scale, value of brand and cost-of-switching advantage to incumbents, ability of incumbents to retaliate quickly against new entrants, intellectual property (patents etc.)
  • Potential New Products: New substitute products and technologies and their attributes, cost of switching to customers, customers’ buying criteria and propensity to change to a novel product versus just changing brands, price/performance ratio of new vs. current products

The last two of these five forces are the source of what Christensen in his earlier books called disruptive innovations — the ones that are often not foreseen when your focus is intently on customers, suppliers and competitors.

So one way to predict the future for your company would be to do thorough research in each of these five areas, see what changes are occurring or what changes your company could precipitate, and how those changes and your company’s responses to them would ‘play out’ in the marketplace. It is not uncommon for research of this nature to use scenario planning techniques — to write several different ‘stories’ of how these changes might play out, and allow management and experts in the industry to assign probabilities to each before deciding what actions to take.

I have already written about Drucker’s approach, in his book Innovation and Entrepreneurship, to knowing where to look and what to look for. For completeness, my synopsis charts of his innovation process are reproduced in the charts below. His ‘where to look’ is the seven innovation sources illustrated in Fig.2 below. His approach to analyzing these potential ‘change producers’ is described in Fig.3 below. His approach to identifying what changes may be coming is similar to Porter’s — look for the sources, do your research, and then analyze the implications critically — but he slices the ‘universe of change possibilities’ differently:
DruckerInnov1a
DruckerInnov2a
In Seeing What’s Next, Christensen offers yet another way of parsing this ‘universe of change possibilities’. What is most different about his book is that he devotes the bulk of it to applying his approach in detail to predict ‘what’s next’ in five industries: education, air transport, semiconductors, health care and telecom, and in global markets. Here’s a summary of his theory of where to look and what to look for:

Customers:

  • Undershot Customers (those dissatisfied with current product limitations): Look for signs whether existing or new providers are addressing these dissatisfactions through ‘sustaining’ innovations (incremental or radical).
  • Overshot Customers (those for which current products are too complex or expensive): Look for signs whether new or existing providers are introducing low-end ‘disruptive’ innovations, whether providers from niche or other markets are entering this space because their offering is simpler or cheaper and meets requirements, and whether new standards are emerging that allow commoditization of the product at a radically lower price.
  • Non-Customers (those that are not currently using the industry’s products): Look for signs whether new or existing providers are introducing new products that are simpler, cheaper or more convenient and bringing new customers into the market.
  • Non-Market Forces: Look for signs whether new regulations or government policies are making it easier for new competitors to enter the market space.

Competitors:

  • SWOT: Compare the strengths and weaknesses of current and potential competitors (tangible and intangible resources they have access to, processes and skills they have at their disposal, response to past challenges, their strategies, structure, historical priorities and business model — the way they make money.
  • Asymmetries: Assess what each competitor is doing that others can’t or won’t do (e.g. go after niche markets, compete in the low end of the market, dramatically shift processes or business model in response to new market opportunities)

Strategies:

  • New Entrants: Assess whether potential new entrants are flexible, experimenters and fast learners; whether they have the internal skills and experience to enter the market effectively; and whether their investors are patient for growth yet demanding of high margins — all of these signal success in entering the market.
  • Creation of New Value Network (suppliers, customers, alliance partners): Assess whether new entrants’ initial target customers, selected suppliers and strategic allies are sufficiently ‘freestanding’ (different from incumbents’) to prevent incumbents from co-opting them before they can effectively enter the market.
  • Incumbents: Assess whether incumbents have established their own separate innovative organizations or internal innovative capability to launch its own disruptive innovations.

Just as a reminder, here from my earlier article are Christensen’s definitions of sustaining innovations and disruptive innovations:

  • Sustaining Innovations are new, higher-margin, significantly more valuable products and services brought to an existing market, a known group of customers. Large corporations, who ‘have’ most of those customers, have a huge advantage in introducing such innovations.
  • Disruptive Innovations are new products and services that extend the market to a whole new class of customers (usually down-market, by introducing a cheaper version or alternative). As these innovations improve they gradually start to eat away at the up-market version, sometimes destroying it.  (His books have many examples of both types, the most famous disruptive innovations being the Mini-computer and then the PC which largely destroyed the mainframe computer market).

I like all three models — Porter’s, Drucker’s, and Christensen’s — and if I were to be assigned to do some innovation research today, I would use a combination of all three approaches, looking at the markets, and potential markets, and the forces that drive them, from all three perspectives. That way you can actually get a ’3-D’ forecast of the future of your, or your client’s, business or industry, or the entire economy.

I would also integrate into the research process Imperato and Harari’s Thinking the Customer Ahead approach, a type of primary research (i.e. face-to-face, as contrasted with secondary research, which is looking at written documents in the public domain) that entails helping the customer to imagine where their business is headed, and then working backwards to assess the implications of that on where your client’s business is headed. I would use the Pyramid Principle methodology to document the research and perform the analysis. And I would probably structure the results as scenarios or future-state stories, embedding the results of the identified strategic innovation and differentiation responses I would recommend the client undertake.

If you want to practice applying these theories and doing your own research, analysis and “what’s next” forecasting, here are three intriguing exercises:

  1. Tivo won many awards for its invention of the personal video recorder, which had all sorts of interesting attributes: the ability to record automatically by interfacing with online program guides, the replacement of the much-loathed VCR, the ability to strip out commercials, the ability to do ‘instant replays’ on the fly on any program. But it has not been terribly successful or profitable. Could it reinvent itself or is the advent of competitive PVR technologies built into TVs, satellite systems, and PC video software its death knell?
  2. The decision by Mercedes not to introduce its Smart Car into the US market has the industry abuzz, as has its failure to make a profit in Europe. Now, GM is considering introducing a lower-end similar vehicle for $3,000 into the Chinese market, but is concerned about whether this could cannibalize its own markets. What will the future hold for these vehicles?
  3. The Apple iPod has been enormously successful, even being able to command a premium price over comparable products made by reputable manufacturers. If you were Sony, what would be your competitive response to the iPod?

March 14, 2005

A Circular Argument

Filed under: Preparing for Civilization's End — Dave Pollard @ 15:56
The Idea: A debate on how best to deal with the pressing global problems of overpopulation and overconsumption.

Dave talks to himself.

We need to reduce human population to sustainable levels — no more than 1-2 billion people globally. Why? The problem isn’t numbers of people, it’s the amount of resources they consume. And as nations become educated, they control their own population. The global population is going to level off at 9 billion. And no other method beside education has ever had any enduring effect on birth rate anyway. You can’t legislate it — the need to reproduce is an imperative in our DNA.
Well, then, we need to reduce consumption. Today we are already consuming resources and producing pollution and waste at a rate twice what the planet can sustain, and as third world countries aspire to first world living standards this is on track to rise to eight times what the planet can sustain by the end of the century. You underestimate human ingenuity and invention. Technology has already allowed us to increase crop yields enormously, to the point each acre of land can produce far more food than anyone ever expected. That same ingenuity will solve other shortages — replacing oil with renewable sources, finding ways to refresh water, enabling us to put more people on each acre and still keep our cities pleasant and habitable, even growing food indoors.
So then what. You have a whole planet packed with people, cities covering every square inch of the planet, and no room for any other species of life. In the first place, if the 9 billion all lived in healthy, well-designed cities, even cities full of trees and parks, those cities would still only take up 10% of the Earth’s surface. The other 90% would leave tons of room for other species of life,
But that’s just idealism. The reality is that people don’t live in well-designed cities, they sprawl out and clearcut and poison all the land available to them. Well, that’s human nature. We want room. But historically people have actually flocked to cities, and are still doing so. If you make a city attractive, people actually prefer to live there rather than in the country. The key is reinventing our cities. Europe is showing how to do that now, and the rest of us will learn.
Not everyone wants to live in cities. And much of the land outside the cities is used up and despoiled in order to provide people in the cities with what they want and need. Yes, and we’ll have to learn to be more efficient. Europe basically ran out of land a century ago, and since then they have been pioneers: achieving population stability and even reducing population, reclaiming land as wilderness to increase biodiversity, making cities more livable and more efficient and self-sufficient with wind turbines etc. so the land outside the cities need not be used up and despoiled. We can even invent proteins that have the same flavour, texture and appearance as animal proteins, and free up the 70% of arable land now used for grazing animals and growing food for those animals.
What you’re describing violates the laws of thermodynamics. The stuff these 9 billion people consume has to come from somewhere. Yes, and right now it comes from a lot of wasteful and inefficient processes. We’re still learning how to live properly. We will learn to reduce, reuse, recycle, to live within our means and consume no more than we produce.
How can you be so optimistic? Open your eyes, and all you will see is evidence to the contrary. I guess you see what you want to see. I think we’ve come a long way from the middle ages. There is less barbarity now. There is more knowledge and understanding. We are much better connected and aware of what needs to be done. How can you be so pessimistic?
All the wars and violence, poisoned food, water and land, preventable disease and suffering, global warming, end of oil, factory farming, government corruption, an economy dependent on unsustainable growth. I could go on… There have always been problems. Look at the Spanish Inquisition, the tyrannies of Stalin and Mao that together resulted in the deaths of over 100 million people, the two world wars, the cold war with two irrational fingers on the nuclear button. Somehow we seem to have the survival instinct to pull back from the brink in time.
But this time we’re heading over the brink with a lot more mass and a lot more momentum — more, faster than ever before, like a heavily-laden car careening out of control. Maybe. If you think so, you should recognize human nature for what it is, very adaptable, very resistant to change, and slowly maturing. And then focus your attention on the “careening car’s” vulnerabilities, areas where change is most possible. Go teach people, especially women, in the third world, and give them reliable, cheap, easy-to-use birth control, so they ‘grow up’ to the European model faster. Make it not worth their while to aspire to move to the West, and make them see that the Western European standard of living is a better model to emulate than the North American one. And in North America, work in urban planning to make sprawl and commuting unnecessary, to make urban communities efficient, self-sufficient, self-managed, and delightful to live in. Work in renewable energy and remediation technology. Help North Americans ‘grow up’ to see the value of the Western European model of land use, not to see value in each owning their own personal 50 by 100 foot piece of chemical-laden grass.
There’s not nearly enough time for that. It’s already happening. Third-world population growth rates, though still too high, are dropping. India is starting to attract some of its emigrants back. ‘Smart Growth’ models, though poorly named, and telecommuting are helping to reduce sprawl and commuting in North America. And if you’re right and this won’t be enough to avert ecological disaster, well, then you might as well party, because no top-down political act or peer-to-peer meme is going to cause people to change their behaviour before they’re ready, before they have no alternative. It’s not in our nature.
Hey wait a minute. I thought I was the pessimist. You are. I don’t believe it will ever come to that.
There are a lot of scientists and students of history who say it will. So do my instincts. So I believe we need to take a precautionary approach, using tax incentives and social and political pressure and technology to get people to voluntarily reduce human population to sustainable levels — say, to 1-2 billion people globally. Uh, I already answered that.

March 13, 2005

How to Be Creative

Filed under: Working Smarter — Dave Pollard @ 20:49
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The Idea: Dave looks at some accepted wisdom on the creative process, and adds some of his own.

When I was in high school, I was about as uncreative as you can be. My stories in composition class were derivative, copies of formulaic television programming. I didn’t ‘get’ art at all — I much preferred drafting class (though I wasn’t good at it either, since I had no patience for detail.

I wanted to be creative — I was an admirer of Einstein, and respected his statement that “Imagination is more important than knowledge”. But it just wasn’t ‘in me’. To me, creation was an imitative process. At the time, creativity was considered a talent. Either you had it or you hadn’t. My art teacher told me I didn’t have it. Even my daydreams were reruns.

Even then there were a lot of books about creativity. One school of thought is that creativity is mostly about attitude and personal mental preparedness. Books like Ray & Meyers’ Creativity in Business suggest a variety of methods to get yourself in the right ‘space’ to be creative:

  • Relax. Surrender, don’t get attached to any particular outcome, focus on a single task, and question your assumptions and preconceptions.
  • Suspend judgement. Be aware of when you’re making prejudgements, use meditation or physical exercise to fight judgements, understand and focus on your goal, and give yourself permission to be curious.
  • Pay attention. Sense, listen, practice drawing or interviewing others to open up your perceptions, change your point of view, and see other perspectives.
  • Ask dumb questions. As Bucky Fuller said: “Ask what needs to be done. After all, that’s how the universe designs itself.” Questions lead to answers, which lead to insights and hence meaningful actions.
  • Do only what’s easy, effortless and enjoyable. Quit what isn’t. You can only be creative about things you have a passion for, and which aren’t a constant struggle.
  • Don’t think about it. Find places that allow you to be creative by freeing your mind from distractions.
  • Make yes/no decisions quickly and instinctively. Develop and trust your intuition, make decisions on what to do in accordance with them, and then act on them immediately. Creativity comes from experimenting and learning by doing.

A second school of thought is that creativity is a learnable skill that can be greatly enhanced by practicing certain techniques. This approach is exemplified by de Bono’s Serious Creativity. Here are some of the techniques he recommends:

  • Six Thinking Hats: This technique involves trying out and ‘making time and space for’ different styles of thinking in sequence to solve a problem. They are: White Hat (put aside proposals and arguments and focus directly on the information at hand, and its meaning); Red Hat (put forward hunches, intuitions, gut feelings, without apology or justification); Black Hat (put forward critical assessments, concerns and doubts); Yellow Hat (put forward ‘can do’ opportunities, what’s feasible and its logical benefits); Green Hat (put forward creative and novel ideas, alternatives, possibilities and bold thoughts); Blue Hat (provide summaries, conclusions and decisions drawn from what has alerady been said).
  • Creative Pauses: This is a deliberate halting of discussions and decision-making to think of alternatives, before getting too set on a single solution.
  • Creative Focusing: Focusing on a particular area (e.g. product, process, business), a particular improvement need (e.g. reduce the cost of X), a particular intractable problem (e.g. shoplifting), a particular challenging objective (e.g. making virtual training work), or a particular opportunity (e.g. the aging demographic), looking at the underlying causes for it, and then either (a) ‘parking’ it for further discussion, (b) doing a 3-5 minute preliminary search for alternative solutions before deciding what to do next, or (c) undertaking a serious effort to generate creative solutions or applications for it.
  • Creative Challenges: Refusing to accept that the current way of doing things is the best one, asking “Why do we do things this way?”, understanding why (by ‘asking why five times’ to get to the root reason), and then asking “What if we couldn’t?, How else could we do it? and/or What if we just stopped?” and exploring the answers.
  • Searches for Alternatives: Stopping to ask “Is there another way? or What else could be done? or What other resources could be used? or What similar alternatives or substitutes are available?”
  • Concept Fans: Starting with analysis of Why and How currently used ideas are used, to appreciate the broad concepts, directions and objectives that underlie them, and then working backwards, ‘fanning out’ to identify other ideas that could meet the same ‘hows’ and ‘whys’, possibly more effectively. For example, the idea of car pooling could be analyzed as a ‘how’ to reduce traffic congestion, and then working backward, telecommuting (or maybe something more creative like a universal guaranteed wage) could emerge as alternative ideas that address the same ‘how’.
  • Provocations: Asking ‘suppose’ questions that are, on the surface, counter-intuitive, like Suppose we sell our product to competitors?, in order to jerk our thinking out of the usual channels. These provocations invoke ‘movement’ — willingness to suspend judgement on the impossibility or inappropriateness of something boldly different. The provocation is designed to extract and seek alternatives for a principle, concept or feature, focus on the opportunities or attributes that the different solution might entail, or surface stories or visions of how the alternative would work, and pose the question When would this different solution work better? Provocations start with spelling out something we take for granted (e.g. restaurants have menus), and then stating a negation, cancellation, denial, reversal, exaggeration, distortion, wishful thinking or other ‘escape’ from that presumption (e.g What if restaurants had no menus?; Wouldn’t it be nice if the customers decided the day’s menu instead of the restaurant?) and exploring that creative path.
  • Random Input: Use of random word lists in juxtaposition to issues and concerns, to shock the mind into looking for patterns between them and hence into non-linear ideas and possibilities.
  • Stratals: These are sets of five statements about a subject of attention, to provoke ‘So what?’ thoughts about the relationship between those statements and the opportunities they might raise. Five statements about recruitment in the consulting business, for example, might reveal the idea that it is cheaper to train people internally than to buy proven talent.
  • Filaments: This is the technique of identifying five attributes of a successful product or process, and then doing a word-association on each of those attributes, and thinking about how each associated word might be applied to making the product or process better.

De Bono describes how each of these techniques can be used in day-to-day business thinking, both individual and group, how they can be used on a Creative Hit List (a mix of organizational problems, improvement challenges, design projects, whimsical ‘How could we?’ thoughts or concepts, and surfaced opportunities) posted for all employees to practice their creative skills on, and how they can be used more formally in facilitated sessions. He also talks about how to ‘harvest’ ideas that emerge during day-to-day work but which have broader potential application if time is dedicated to exploring them.

I find both the ‘state of mind’ approach and ‘practiced techniques’ approaches to creativity useful, but I sense that to some extent both schools are preaching to the converted. Thinking back to my high-school days, I think I would have found such advice bewildering. Mental preparedness (meditation etc.) and creativity techniques like de Bono’s are very hard to learn from a book. Like any skills worth learning, they need to be shown to you, and honed by hours of practice.

What is creativity? It’s not the same as innovation. Creativity is the ability to generate appropriate, useful ideas that don’t follow logically and analytically from the information available, It’s the ability to know, in a complex world where most of the relevant decision-making information is unknown or unknowable, which ideas might work, might make sense. Innovation is the effective implementation of such ideas. Both creativity and innovation are often the only ways to accomplish some of the most important value-imperatives in business:

  • Radically improving product or process quality, currency, design or throughput
  • Improving problem-solving or decision-making
  • Improving resource-use effectiveness
  • Improving new product development
  • Improving employee and customer satisfaction or motivation
  • Predicting the future

How did I overcome my creative shortcomings? I think it was a fortuitous (because at the time I had no idea what I was doing) combination of four factors:

  • A sense of urgency and a problem to focus on
  • Lots of practice
  • A liberal education — ability to draw on a broad range of readings and learnings
  • Competent facilitators to explain and show how to do it better

I was motivated by my growing passion for writing and dissatisfaction with the creativity of my written work (my own and my English teacher’s). I wrote every day. I had always read voluminously and broadly, so I had a lot of ‘raw material’ to apply to the creative process. And it was my peers, not my overworked teacher, who prodded and applauded my struggling efforts to become a competent writer of poetry and short stories, and were blunt in their criticism when those efforts fell short.

My weblog now provides the same four critical factors. I believe all four factors are essential to creativity. If it’s not something you have a passion for, if it has no specific focus, if you don’t practice it regularly, if your knowledge is narrow, and if you don’t have someone to give you feedback, I don’t think you can ever hope to be creative. Like de Bono, I think you can learn it, even if it isn’t a natural talent.

Unlike de Bono, I don’t think, in most contexts, solo creativity is nearly as valuable as collaborative creativity. I’m a great believer in the ‘whole is greater than the sum of the parts’ power of collaboration, especially on creative projects, and I also believe in the Wisdom of Crowds as a critical evaluator of creative ideas. My creative problem-solving process, illustrated above, is therefore far from solitary. Here’s a brief walk-through of how it works:

  1. Teach the creative problem-solving team the skills described in this article
  2. Listen to the ‘crowd’ — employees, customers, people with a stake in the problem — and collect their assessment of the problem and their ideas for possible solutions
  3. Understand the problem, and its root causes — draw on the best research you can afford
  4. Organize the project, and the resources available to solve the problem (people, information, time and money)
  5. Think Ahead — to envision the future state and the possibilities, in small focused conversations with visionary stakeholders
  6. Reach Out to all stakeholders, tell them what you’re thinking and ask them what they think
  7. Brainstorm — use techniques like de Bono’s to surface creative alternative solutions to the problem
  8. Survey the ‘crowd’ for their assessment of the alternatives you come up with
  9. Design the solutions the stakeholders have approved, using collaborative, cross-disciplinary teams
  10. Experiment with different ‘flavours’ of the solutions on a small-scale, to get the bugs out
  11. Challenge the final prototypes — let the ‘Black Hats’ speak now and tell you what could go wrong before you launch
  12. Deploy the innovations

The stages that require the most creativity are E, G and I. Creative state-of-mind methods like Ray and Meyers’, creativity techniques like de Bono’s, and my four essential preconditions for effective creativity can all be extremely valuable in making these stages, and hence the entire creative problem-solving process, productive and effective. I also recommend Idea Champions’ creative thinking tips. Stages A-D are focused on the problem, stages E-H are focused on ideas, possible solutions, and stages I-L are focused on the conversion of those ideas into innovations.

My final advice is not to try to do this alone. Involving experienced creativity and innovation facilitators, at least until your own people have acquired these competencies, and seeding your solution teams with highly creative people and people who have the broad knowledge to draw on and experience at applying that knowledge to future state visioning and to diverse and challenging business problems, what Imperato & Harari in their book Jumping the Curve call Pathfinders, can be essential to success in applying the process — the difference between an exercise that merely produces some good ideas and one that produces great, transformational innovation.

March 12, 2005

A Running Out Story

Filed under: _ Uncategorized — Dave Pollard @ 12:16
smartcarMore on the End of Oil:
  • Eric Sprott suggests you consider what will happen to the markets when the price of oil doubles soon,
  • Richard Duncan recaps the Olduvai Theory predicting the end of oil, and of civilization, by 2030, and
  • John Michael Greer quotes Galbraith, and suggests a locally-autonomous community-based economy will help us get through it,

And we’re nearing the End of the Bubble:

  • James Grant in the NYT warns the stock market bubble is as bad as ever, and Greenspan is to blame,

But if you Ask the People:

  • They think too much is spent on defense and war and not enough on health, education, renewable energy, jobs and deficit reduction;

Meanwhile Nero Keeps Fiddling:

  • Bush appoints a redneck who hates the UN as the ambassador to the UN, paving the way for US withdrawal, and
  • Robert Byrd warns eloquently that the new legislation to end filibusters means the end of free speech, the end of the right of dissent, and the end of minority rights in America

And Don’t Count on Business to Help Out:

  • Two new surveys show US investment in innovation is in a tailspin.

There are disturbing signs that hot on the heels of the End of Oil will come the End of Water. So put a rainbarrel on your shopping list along with the hybrid or Smart Car.

Thanks to reader David Parkinson and Innovation Weekly for some of the links.

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