THE FUTURE OF KNOWLEDGE MANAGEMENT

Lately I’ve been talking to quite a few companies about Social Network Enablement, Social Software, Weblogs, the ineffective use of technology and knowledge by front-line workers (both because these tools are inadequate, and because they’re not used properly), and what this all means for the discipline of Knowledge Management. I’ve blogged about all of these subjects recently, but if anyone is interested, I’ve put together this discussion paper in MS Word that captures it all in one place. I plan to produce a KM Future State Vision paper, as a companion piece, as well.