Knowledge Management and the Cost of Not Knowing
. Personal Knowledge Management
. Personal Productivity Improvement & GTD
. Complexity & Discovery
The Innovation Process
. Industry-Specific Innovations
. Innovation & Society
. Collaboration
. The Wisdom of Crowds
Advice for Entrepreneurs
. Finding & Creating Meaningful Work
. Creating Natural Enterprises

updated Jan. 1, 2007

Knowledge Management & The Cost of Not Knowing  (see also Social Networking / Blogs in Business)
Reinventing Knowledge Management   (March, 2003) a 6-step knowledge process performance improvement program
Why Complex Intranets Don’t Work   (April, 2003) a discussion of the trend to re-intermediation in KM
Making Communities of Practice Work (April, 2003) ten principles for improving CoP effectiveness
Business Thought Leadership   (April, 2003) what TL is, how it’s produced, and who produces it
Could Purple Cows Revive KM? and Five Examples (May, 2003) how remarkable innovations get attention, and 5 examples in KM
The Knowledge Game (June, 2003) a game that simulates decisions on intellectual capital investment
Knowledge Management as an Innovation Driver (August, 2003) a review of two opposing views
Structured Thinking: The Pyramid Principle (September, 2003) how to organize presentations and reports logically
Managing KM Work(ers) (March, 2004) A downloadable paper about how knowledge work, and workers, are evolving and what that means for KM managers
The Cost of Not Knowing (March, 2004) weighing the cost of ignorance against the cost of knowing and learning, and a table of solutions for the most common knowledge content problems
The Essence of Knowledge (March, 2004) the essential learnings of a decade about knowledge, learning and work have been curiously overlooked in the design of ‘knowledge management’ tools and systems
How We Learn and Why We Don’t (April, 2004) the essential process of learning, and the impediments we put in the way
Dave Snowden on Knowledge Management (May, 2004) three KM programs that could be much more effective than collecting context-free best-practice information in large central repositories
Managing Risk (June, 2004)  Graham Westwood warns that cowboys in the wrong place can get you jailed, and offers a recipe for managing risk
The Decision-Making Process (June, 2004)  instinct, reason and morality affect it, and not always for the better
Taxonomy: The Indexing of Web Pages (October, 2004) we need a more robust way to do it, and some of the holes are in areas where the content on the web is pathetically deficient
Hunting for Intelligence (November, 2004) the new FBI reformer tells staff ‘hunt don’t gather, disseminate don’t just aggregate’
Not Search, Research (January, 2005) The Process of Exposition, and how to do research
Mind Mapping: See What You’re Thinking (January, 2005) another great, free, productivity aid
The Future of Knowledge (January, 2005) a composite of my writing on KM as published in Across the Board magazine
The Self-Management Process (February, 2005) a process to help you, and your employees, manage your own career, learning and performance
Intellectual Capital Report (February, 2005) we have more information and anxiety, but less actionable knowledge and decision-making capability
More on the Cost of Not Knowing and the Future of KM (March, 2005) my answers to questions from graduating students about KM’s fate
US Energy Map  (June 11, 2005) #1176 – An outstanding visualization makes meaning of a lot of information
Why Knowledge Management is So Important (August 21, 2005) #1250 – Seven reasons to spend more on KM
The Psychology of Information, or Why We Don’t Share Stuff ( Sept. 19, 2005) #1278 – A list of common behaviours that impede knowledge sharing, collaboration and good decision-making, and a few answers
Knowledge Sharing & Collaboration 2015 (Sept. 29, 2005) #1288 – Culture, not technology, is impeding knowledge sharing and collaboration; we need to shift from collection & content to connection & context to solve that
Ecolanguage and the Destiny of Humankind (Oct. 3, 2005) #1292 – Lee Arnold’s inventive mechanism for explaining how things work with animated symbols
An Approach to KM and Learning that Embraces Complexity (Oct. 4, 2006) #1664 and Knowing Knowledge (Dec. 13, 2006) #1724 – George Siemens’ book Knowing Knowledge describes presence, complexity and emergence, and a process to reinvent companies around knowledge processes
How Knowledge Drives Innovation (Oct. 17, 2006) #1677 – Of the 12 steps in the innovation process, 10 of them are knowledge-powered
Principles of Knowledge Management (for organizations with no KM resources) (Oct. 24, 2006) #1684 – 16 principles to guide content acquisition and delivery, sense-making and organization, collaboration and connectivity, and appreciation of knowledge culture
Adding Meaning & Value to Information (Nov. 14, 2006) #1695 – 12 processes, and tools, that make knowledge more useful and understandable, and how the role of IPs could be changed to enable this
The Way of Ignorance (Nov. 20, 2006) #1701 – Wendell Berry explains the types of human ignorance and knowledge, and the value of humility
The Challenge of Reintermediation (Dec. 20, 2006) #1732 – The work of Information Professionals needs to be reintermediated to enable them to improve the productivity of knowledge workers

Personal Knowledge Management (PKM)
A Business Opportunity for Consultants (October, 2003) get KM and IT together working on decentralizing content management, social software and personal productivity
Personal Content Management: An Exploration (February, 2004) How it would have to work to really improve ROI of PCs
The Principles of KM (March, 2004) … as they relate to personal content management and social networking — a teaser for the AOK discussion forum
What Front-Line Users Want (October, 2004)  My first article in David Gurteen’s new Global Knowledge Review (GKR)
Google”s New Personal Content Management Tools (October, 2004) Picasa and Google Desktop are a good foundation for Google to capture the desktop with a whole PCM suite
Personal Knowledge Management (PKM) — an Update (Nov.23, 2005) #1349 – A recap of this new and important business discipline: Know-Who Canvassing & Connection + Know-How Harvesting + Personal Content Management + Personal Productivity Improvement = Personal Knowledge Management
I’d Like to Keep My Memory All In One Place (April 11, 2006) #1494 – We need a mechanism to create a searchable and browsable index of everything we write and everything we ‘bookmark’, regardless of where it is physically located
The Promise of Knowledge Management (April 27, 2006) #1509 – How reintermediating information professions to lead PKM could realize KM’s unfulfilled promise
The PKM-Enabled Organization (Sept. 27, 2006) #1657 – An extensive update and expansion of earlier articles, describing how and why to introduce PKM in your organization

Personal Productivity Improvement (PPI) and Getting Things Done (GTD) 
It’s What I Do (August, 2003) finding your distinctive competency
What Good is IT (September, 2003) the need for IT and KM to refocus on improving individual worker effectiveness
The Future of Knowledge Management (October, 2003) a downloadable paper on how social networking applications and personal productivity improvement will transform KM
The Business Case for Personal Productivity Improvement (November, 2003) a downloadable paper onhow helping front-line staff be more effective could soon be a booming business
Work Effectiveness Improvement (WEI) (May, 2004)  I confess, in retrospect, I should have know this is what KM should really be about
Assessing Your Own Job Performance (May, 2004) take control of your own career, and lower the risk of surprises at interview time
A Prescription for Work Effectiveness Improvement (June, 2004)  Bill Jensen’s 5-point program
Personal Unproductivity (November, 2004) Personal work effectiveness may be as much a work-habit problem as a resource ineptitude one
Pollard Tries ‘Getting Things Done’ (November, 2004) and Status Report (December, 2004) a hugely popular workflow management process
Getting Things Done: Breaking Big Projects into Small Tasks (December, 2004) managing unwieldy projects by decomposing them
Drucker on Leadership, er, Getting Things Done (January, 2005) John Gehl & Suzanne Douglas find that Drucker’s idea of leadership is all about showing the way with personal productivity
The Self-Management Process (February, 2005) a process to help you, and your employees, manage your own career, learning and performance
Do One or Two Things Really Well (March, 2005) focus can make us smarter and more productive in work and in life
The Nine Reasons We Don’t Do What We Should (August 7, 2005) #1236 – Legitimate fear, unwarranted lack of self-confidence and lack of knowledge top the list
Just Start (August 10, 2005) #1239 – A procrastinator talks to himself
Working Smarter (Sept. 24, 2005) #1284 – Social Networking, ‘Personal Knowledge Management’, Personal Productivity Improvement (including Getting Things Done), Wisdom of Crowds, Business Innovation, Effective Conversations, Narrative and Storytelling and True Collaboration, all combined
The 12 Best Business Books of 2005 (Dec. 1, 2005) #1357 – A dozen books that will help you work smarter
Getting Things Done: The Procrastinator’s Version (Dec. 13, 2005) #1372 – My latest modifications to David Allen’s personal productivity methodology
Too Busy Being Unproductive to Learn to Be Productive (March 9, 2006) #1460 – 15 tips to save time and improve personal business productivity
Getting Things Done — in Meetings (March 22, 2006) #1474 – An add-on to the GTD process that improves productivity in meetings
Getting Things Done: Fear of Failure (April 20, 2006) #1502 – Why fear of failure prevents us from starting toget important things done
Getting Things Done, Happiness, and Our Strange Sense of Priority (May 24, 2006) #1536 – We do what we must, then we do what’s easy, so if it’s not urgent and hard, it won’t get done even if it’s important
Getting Things Done (GTD): Just Say No to Urgent Unimportant Tasks (August 28, 2006) #1625 – Learn to do that, and to train others that you do that, and you free up all sorts of time for what’s important
Adding Meaning & Value to Information (Nov. 14, 2006) #1695 – 12 processes, and tools, that make knowledge more useful and understandable, and how the role of IPs could be changed to enable this
The Challenge of Reintermediation (Dec. 20, 2006) #1732 – The work of Information Professionals needs to be reintermediated to enable them to improve the productivity of knowledge workers

Complexity & Discovery: AHA! (See also Let-Self-Change, Resilience & Self-Experimentation)
Things Are the Way They Are for a Reason (March, 2005) if you want to change something in a complex system, understand that reason first
Appreciative Inquiry, Complex Systems and the Four Practices of Open Space (March, 2005) Open Space and AI seem better suited to dealing with complex systems than ‘problem-solving’ approaches
Domestic Security: Some Complex Thinking (March, 2005) a new way of thinking about terrorism that transcends frames
How Corporations Became Culturally Dysfunctional and Why Simple Solutions Won’t Fix Them (March, 2005) corporations evolved as complex responses to a complex system, and simple fixes won’t work
Better Conversations (April, 2005) purposes, principles and techniques for more productive conversations
Ancient Wisdom: Leave the Decisions to Individuals (April, 2005) in Open Space, collective understanding emerges from conversations, and individuals are then entrusted to decide what should be done
AHA! and More on AHA! (April, 2005) a proposal for a Discovery and  Learning Centre attuned to complex systems and an emergent and interactive way of learning
Decisions, Decisions (April, 2005) four methods of decision-making (linear, systematic, emergent, intuitive) for four different types of decision situation
Open Space Conversations (April, 2005) Some suggestions for making conversations more graceful, polite and productive, drawing on Open Space protocols
Making ‘Sense’ of Health Care Costs and Other Complex Challenges (May 31, 2005) #1164 – When does the pursuit of ‘best practices’ make sense, and when do we need to apply less precise but more effective approaches instead?
Breakfast with Dave Snowden Part One and Part Two (June 3 & 6, 2005) #1167 & #1170 – Leading edge thoughts on complexity, narrative and social stimulation
Apology, and Some Early Thinking on Stuff (July 20, 2005) #1216 – AHA! is about paying attention to what has heart & meaning, and helping each of us love and believe in ourselves
Freakonomics and Complexity (July 25, 2005) #1221 – Steven Levitt’s bestseller shows how correlation trumps causality and how attractors and barriers work
The World’s Ten Most Intractable Problems (August 18, 2005) #1247 – Some initial work for AHA!
Next-Society Models and Guiding Principles: Some More Thinking on AHA! (Sept. 8, 2005) #1267 – From solutions to models and from methodologies to principles, as a means to address complex issues
Wicked Problems (Oct. 12, 2005) #1301 – Instinct, trial and error, collective wisdom, open source, barriers and attractors and other complex situation approaches may be the best way to address intractable problems
Presence (Oct. 13, 2005) #1302 – A new book by Senge, Scharmer, Jaworski & Flowers proposes a model for dealing with complex challenges that resonates with new thinking in other areas
Even More Thoughts on AHA!: Instruments of Learning, Discovery and Realization (Oct. 20, 2005) #1312 – My pet project morphs into a set of instruments (capabilities, models, principles and tools) that self-selected AHA! practitioner teams will teach each other and apply to complex challenges
Three Necessary Capabilities for Becoming Aware (Oct. 25, 2005) #1318 – Suspension, redirection, letting go: if we can learn to do this, we’ll be much better at solving complex problems
Complex Intractable Challenges: What to Do About New Orleans and Paris (Nov. 8, 2005) #1333 – The smouldering problems in these two cities do not lend themselves to merely complicated solutions
Re-becoming Indigenous: Capacities of Learning & Discovery (Nov. 21, 2005) #1347 – Twenty essential ‘complex system’ skills that can make individuals and teams better learners, discoverers and innovators
A Convergence: Complex Systems Theory, Open Space Technology, Frames, Freakonomics, and the Wisdom of Crowds (Feb. 6, 2006) #1429 – Bringing 5 theories together to create an integrated problem-solving methodology
Secret Messages (March 13, 2006) #1464 – Delve deeply enough into complex systems and you’ll find meaning and wisdom that defy superficial analysis and conventional wisdom
Why We Hate Complexity (June 16, 2006) #1560 – It forces us to realize no one is, or ever can be, in control
ThatAha! Moment (June 29, 2006) #1573 – Coming up with new and important ideas, discoveries and understandings, and how to provoke them
The Logic of Sufficiency (July 28, 2006) #1600 – Thomas Princen’s set of principles, assumptions and connecting theory for rationally and collectively self-managing complex adaptive systems
Let-Self-Change: Learning About Approaches to Complexity from Gatherer-Hunter Cultures (August 6, 2006) #1606 – Hugh Brody’s The Other Side of Eden explains how inidgenous cultures work
Why I Blog: A Taskonomy for Making Sense of, and Coping with, Complexity (Sept. 3, 2006) #1632 – Sense, Discover, Respond, and Relate
Embracing Complexity in Your Job (Oct. 5, 2006) #1665 – Identify the ‘customer’, research & observe, converse, define & articulate needs/problems, imagine ways to address them, envision future state, experiment & prototype, then scale up
How to Deal With Complexity Day-to-Day (Oct. 8, 2006) #1668 – A fifteen-step approach to cope with anything
Malcolm Gladwell on Neural Networks That ‘Solve’ Complex Problems (Oct. 20, 2006) #1680 – New algorithms that predicts movie and music success are working, but are they up for more wicked problems?
Workarounds (Dec.18, 2006) #1730 – The 10 steps to working around complex problems, and how to encourage workarounds through use of working models and stories

The Innovation Process
Making a Business Innovative (February, 2003) making innovation inclusive and customer-focused
Building an Adaptive Enterprise  (March, 2003) the need for agility: experiment, don’t plan
Could Purple Cows Revive KM? and Five Examples (May, 2003) how remarkable innovations get attention, and 5 examples in KM
Surfacing Innovation: 24 Questions to Ask (May, 2003) how to determine whether and where your business is innovative
Why Innovation Happens in Waves (May, 2003) four things that recently stopped businesses from innovating
Twelve Targets for Business Innovation (June, 2003) some things most in need of innovating
The Five Enemies of Innovation (July, 2003) business forces that impede new ideas from getting traction
Knowledge Management as an Innovation Driver (August, 2003) a review of two opposing views
Drucker on Innovation (November, 2003) his model for systematic business innovation
Cap Gemini on Measuring Innovation (November, 2003) a great definition of innovation and a 3-dimensional tracking mechanism
Innovation Best Practices (December, 2003) ideas from AMR and from HBR
Google’s IPO (December, 2003) cutting out the middleman – a Dutch Auction for shares
New York Times’ Best Ideas of the Year  (January, 2004) a rather drab list of new products, concepts and ideas
The Future of Business (January, 2004) a portrait of the business world in 2015
The 10 Most Important Business Ideas of 2003 (February, 2004)
The Top 50 Management Thinkers (February, 2004) a juried list with some surprising omissions
Leading Edge Business Ideas (February, 2004) four articles on innovation & the future of business
Replacing Paper (February, 2004) two technologies for doing so, and why they won’t work
A Prescription for Business Innovation (2001, upd. April, 2004) a major paper, approx. 30 pages
The Conference Board on Innovation (July, 2004) Six features of innovative firms
Parallel Pathes Converge (July, 2004) Mark Brady shows what Innovation Consulting is all about
Two New Ideas on Innovation (August, 2004) creating community around a product, and tapping the Wisdom of Crowds
Clay Christensen on Innovation (September, 2004) the value of prospective customers, putting innovation in separate BUs, and segmenting market by need
The Medici Effect  (September, 2004) a new book says innovations occur at intersections, and require courage
Four Criteria for New Product Success (September, 2004) Eric Mankin says lower price, greater benefits, easy to use, easy to buy = a winner
Free the Genie (November, 2004)  IdeaChampions have a ton of creativity-boosters on their website
Dave Pollard’s Creative Problem-Solving Process (December, 2004)  Pulling together a dozen ideas to come up with a general process for solving any problem
Creative Solutions, Critical Skills (January, 2005) A program that helps organizations be more productive and innovative
Where Do Your Ideas Come from? (February, 2005) Idea Champions’ survey, and how to use it to foster your own creativity
The 10 Most Important Ideas of 2004: Business & the Economy (February, 2005)
How to Be Creative (March, 2005) A review of three methodologies for creativity
Seeing What’s Next: Porter, Christensen and Drucker (March, 2005) Three ways to see the future as a means of identifying innovation opportunities
Innovating from the Ground Up (March, 2005) Innovating from the bottom up, and an exploration of the disconnect between the plethora of good ideas and the dearth of implementation
The Continuous Environmental Scan: Where Do You Get All Your Ideas? (April 25, 2005) #1123 – a nine step process for setting up a continuous environmental scan
Twelve Ways to Think Differently  (May 18, 2005) #1150 – Twelve methods that will exercise parts of your brain that rarely get it, and make you more creative and better able to understand the world
Imagining Your Organization’s Future: Finding the Intersection (May 25, 2005) #1158 – Great ideas and real change almost always occur at intersections
Disruptive Innovation: The Need for a Better Methodology (June 1, 2005) #1165 – Christensen’s Innovator’s Solution on cannibalizing markets and creating new ones
Strategy Canvases, Top-Down Disruptions, and a Methodology for Customer-Driven Innovation Part 1 and Part 2 (June 9-10, 2005) #1173-4 – Nicholas Carr adds a 4th type of innovation to Christensen’s model, and Doblin & Blue Ocean Strategy tell you how to find it
Why Is Innovation So Hard to Sell? (July 19, 2005) #1215 – There is a great opportunity for innovation advisers to help their clients understand where the market is going (and has gone, and will be going soon) in a radically different way from what marketing consultants have done
The Ten Most Important Trends in Business (Sept. 2, 2005) #1262 – open-source business and disruptive innovation lead the list
Differentiating Your Business (Sept. 21, 2005) #1280 – A matrix of 15 (customer touch points) by 5 (ways to differentiate at each touch point) creates a canvas for innovation
Design Thinking (Oct. 2, 2005) #1291 – A mechanism for intentional creation
Innovation Incubators: Why Separate is Better (Oct. 4, 2005) #1293 – It’s tough to disrupt when you’re fighting your own established successes
How to Imagine (Oct. 10, 2005) #1299 – Ten tips from Hugh MacLeod on creativity, and ten from me on imagination.
Innovation, Discontinuity and Weak Signals (Nov. 1, 2005) #1326 – Predicting discontinuities and picking up weak signals can help you predict the future
The Personal Creativity Cycle and the Organizational Innovation Cycle (Nov. 13, 2005) #1338 – A Swedish KM leader introduces a model of personal creativity that meshes with my model for organizational innovation
The Innovation Opportunities Map (Dec. 9, 2005) #1367 – Forty types of innovation, displayed by business megaprocess
More on Customer-Driven Innovation (Jan. 15, 2006) #1407 – The 7 steps to customer driven innovation
Customer-Driven Innovation for Public Sector Organizations (Jan. 19, 2006) #1411 – The 7 steps to customer innovation in the public sector
Advice to Innovators: Know What Urgent Problem You’re Uniquely Solving (Jan. 30, 2006) #1423 – a decision chart for deciding whether the world is ready for your idea
Eight Ways Your Innovation Program Can Go Wrong (Feb. 13, 2006) #1436 – Doblin Group explains the 8 landmines for innovators
Does Innovation Really Start With the Customer? (Feb. 22, 2006) #1445 – The need/affinity matrix can bridge the innovation gap between what the customer does and does not know
Innovating by Asking Why (March 19, 2006) #1471 – Umair Haque suggests some whys to start with; the next question to ask is What If
Customer Anthropology: The Art of Observation (June 15, 2006) #1559 – Studying customers in their natural habitat to unearth unmet needs
Doing Customer Anthropology When Your Customer is the Public (June 21, 2006) #1565 – Respecting privacy, gaining access, and defining who your customer really is
What’s the Question, Again? Is That the Right Question? (July 18, 2006) #1593 – Sometimes the key to innovation is ensuring you’re focused on addressing the right question
The REAL Innovator’s Dilemmas (Sept. 11, 2006) #1640 – Most entrepreneurs aren’t innovative, most customers don’t want innovations, and those who need innovations can’t afford them
The Process of Imagining (Sept. 28, 2006) #1658 – Steps for preparing, practicing, and putting the practice into action
Dave Snowden Tackles Innovation (Oct. 9, 2006) #1669 – He says scarcity, urgency & perspective shift are its preconditions, and is creating an amended version of Open Space
How Knowledge Drives Innovation (Oct. 17, 2006) #1677 – Of the 12 steps in the innovation process, 10 of them are knowledge-powered

Industry-Specific Innovations
The Story Behind Three Great Innovations (June, 2003) Weedeater, Swiffer and Greenies
Three Businesses that Put People Before Profit (July, 2003) Semco, LaSiembra Coop and Husky Injection Molding
How Innovation Could Save the Entertainment Industry (July, 2003) The industry needs to stop fighting its customers and start reinventing itself
Wanted: Innovation in Book Publishing (August, 2003) the argument for self-publishing books
Innovating the Game of Golf (October, 2003) making the game more competitive and strategic
The Building Material of the Future? (October, 2003) a new composite promises to make walls smart, portable and energy efficient
Health Care Solutions No One Wants to Implement  (September, 2004) more paraprofessional and self care, and more focus on prevention, would fix public and private systems
Reinventing The News, Putting Bloggers to Work (November, 2004)  could bloggers be good investigative journalists
The World’s Ten Greatest Innovators (December, 2004)  some companies and individuals that do the rest of us proud
Stuck in the Middle: The Role of Infomediaries (April, 2005)  when the middleman’s cut out, he has to find a different way to be valuable
When Size is a Disadvantage: My Air Canada Story (June 30, 2005) #1196 – Six values large corporations seem incapable of learning
We Only Pay for, and Retain, Information That’s ‘Durable’ (Sept. 30, 2005) #1289 – A proposal for a magazine of actionable news that you could pull out and file by topic in follow-up ‘workbook’ binders
A Proposed Collaboration: The Wearable Home (Jan.29, 2006) #1422 – Preliminary specs for an invention that would make both the clothing and housing industries obsolete
Innovating Tourism, for Fun, Savings and the Good of the Planet (April 4, 2006) #1487 – How it could be done

Innovation & Society
Is Patent Law Stifling Innovation? (August, 2003)
How to Change Anything (August, 2003) a systems thinking approach to change management
The Radical Business Philosophy of Charles Handy (October, 2003) the consulting guru who would make business small, caring, humanistic, and run by its staff, not shareholders
Is ‘A World of Ends’ the Future of Business, Too? (November, 2003) as big business outsources everything non-core, it may find its outsourcers can work with each other, and do away with the expensive corporate ‘middle man’
Handy’s Tiny Centre: A Federation of the World’s Independent Businesses (November, 2003) Handy’s ideas suggest that a federation of independent businesses could clobber unwieldy mega-corps in the market
Is Business Waking Up to the Need for Innovation? (January, 2004) surveys indicate its priority is rising
Centralize / Decentralize (April, 2004) the real enemy of agility and innovation is excessive size, not excessive centralization
Thinking Like Nature Part 1 and Part 2 (May, 2004) William McDonough & Avery Lovins show how to innovate by designing things the way nature does, with zero waste
Corporate Anorexia (July, 2004) innovation investments creates future wealth, while starvation just makes you sick
Seven More Global Ideas (October, 2004) From the Global Ideas Book, windows on the world, directing your taxes, maximum wages,  community-based networks, candlelight evenings,  virtual fences, and democratic theatre seating lotteries
Funding Innovation: Pull Beats Push (December, 2004)  James Surowiecki says guarantee you’ll buy and people will be motivated to invent almost anything
Observations –> Opportunities and Three Ideas That Will Grow On You (July 12-13, 2005) #1208-9 – Eight innovative ideas that came to me just by paying attention for half an hour to what was going on all around me, and three more from thinking about good uses for rooftops, hemp and poppies
Why We Don’t Innovate (Dec. 14, 2005) #1373 – Size is the enemy, and nature (and human nature) is averse to rapid change anyway
Quality,Familiarity, Responsibility and the Failure of Generics (July 2, 2005) #1576 – How our conservative nature pushes us to pay unwarranted premiums for brand names

We Did That: The Instinct to Collaborate (October, 2004) why we’ve lost it, and how to get it back
How We Can Improve Collaboration (November, 2004)  more examples, and a 4-step program
More on Collaboration (December, 2004)  could it be essential to the survival of today’s organizations in a networked world?
Collective Processes (January, 2005)  link to a new resource that shows how to build consensus and make collaboration work
Innovation as Collaboration (January, 2005) involving the customers in innovation, and  findings from Wharton and Doblin studies on innovation
Will That be Coordination, Cooperation or Collaboration? (March, 2005) the important differences between the three
Knowledge Sharing & Collaboration 2015 (Sept. 29, 2005) #1288 – Culture, not technology, is impeding knowledge sharing and collaboration; we need to shift from collection & content to connection & context to solve that
Why Can’t Real Organizations Be As Collaborative As Virtual Games? (Nov. 17, 2005) #1342 – If organizations would facilitate the same spontaneous, peer-to-peer collaboration that video games do, the possibilities are endless
The Ideal Collaborative Team, and A Conversation on the Collaboration Process. (Nov. 18, 2005) #1344 – Results of a new survey on what makes a good collaborator, and a ‘dialogue’ among for collaboration professionals about what makes a good collaboration process
Sharing Your Brain: Making Your Hard Drive into a Wiki (Nov. 28, 2005) #1354 – Could this simple tool automatically capture, store and share all the important knowledge and thinking in your brain?
The Dragons in the Room: Barriers to Change in Organizations (Jan. 2, 2006) #1393 – How our unstated preconceptions and biases block communication and collaboration, and how to get them out
How to Unconference (May 2, 2006) #1514 – Seven steps to a self-managed event built around conversation with whom you want about what you want

The Wisdom of Crowds
The Wisdom of Crowds (June, 2004) and  More on The Wisdom of Crowds (August, 2004) James Surowiecki says without groupthink or arrogance, collective wisdom could have prevented many disasters
Using the Wisdom of Crowds in Business (September, 2004) letting the ‘wise’ employees and customers, not management, make the key decisions
Tapping the Wisdom of Crowds (November, 2004) an integrated business model
Sports: Back to Its Blue Collar Roots (November, 2004)  how that, and using Wisdom of Crowds, could innovate sport
Tapping the Wisdom of Crowds (January, 2005) my article on how to use it in business, as published in Global Knowledge Review
Predicting the Future: A Contest and Exercise in Gathering Collective Wisdom (Jan. 5, 2006) #1396 – Thirty-two questions about the future for my readers, with prizes for those that get it right
This Blog’s Readers May Be Liberal But Their Forecasts Are Conservative (Jan. 16, 2006) #1408 – Summary of the responses to the above contest
Find a Need & Fill It, Using Iteration & the Wisdom of Crowds (March 21, 2006) #1473 – How the need/affinity matrix, primary research with customers and canvassing the ‘crowd’ can help you find unmet needs
Tapping Collective Genius: Finding Meaningful Work You Can Love (June 4, 2006) #1547 – Get together with people you’d love to work with, and then either assess your collective Gift Inventory or a Purpose you’re all passionate about, and go from there
Who’s Most Capable of Making Decisions? (Sept. 21, 2006) #1650 – For most, but not all, decisions, it’s the crowd
The Wisdom of Crowds Ignored, and Buying Local for the Gift Economy (Dec. 22, 2006) #1734 – Collective wisdom is not sought in business because managers think they have all the answers and are threatened by it

Advice for Entrepreneurs
Life Skills   (March, 2003) correlating what you’re good at with what you do for a living
What’s Your Knowledge Behaviour? (April, 2003) how people process information and when they’ll trust others to do so for them
Getting Attention of CEOs: The Headline Story (May, 2003) how to get a meeting with a CEO based on the book ‘Selling to VITO
Why the Predicted Talent Shortage Will Never Happen (June, 2003) employers hold all the cards
New Collaborative (Natural) Enterprises (June, 2003) how this new type of post-capitalist enterprise would work
Future of Business & the Next Economy (July, 2003) Zuboff’s Support Economy falls short, but could be a stepping stone to New Collaborative (Natural) Enterprises
Ten Survival Tips for Entrepreneurs (August, 2003) business basics for entrepreneurs
It’s What I Do (August, 2003) finding your distinctive competency
How Much Is Your Business Worth (September, 2003) a primer on business valuation
How To Compete With the Big Guys (September, 2003) ten ways small enterprises can outmanoeuver big ones
The Radical Business Philosophy of Charles Handy (October, 2003) a man 20 years ahead of his time sees a revolution in the next 20 years
Handy’s Tiny Centre: A Federation of the World’s Independent Businesses (November, 2003) Handy’s ideas suggest that a federation of independent businesses could clobber unwieldy mega-corps in the market
What Keeps Executives Awake at Night (December, 2003) if you want to start a new business, make sure it meets a need
Ten Keys to Effective Networking (March, 2004) networking is much more than exchanging business cards
Wanted: Entrepreneurs to Develop Cheaper Better-Tasting Botanic Foods (March, 2004) taking organic mainstream
Help Yourself (May, 2004) enhancing your personal intellectual capital and emotional intelligence
Small is Beautiful (October, 2004) making Natural Enterprise networks work won’t be easy, but it’s vital
Best Business Books of 2004 (December, 2004) S+B’s list, and mine
Choosing Your Second Career (January, 2005) Dave describes the process he’s using to decide what to do next
Ashoka: A Launching Pad for Social Entrepreneurs (January, 2005)  Bill Drayton backs up entrepreneurs who make the world better
The Self-Management Process (February, 2005) a process to help you, and your employees, manage your own career, learning and performance
Meeting the Acute Need for Entrepreneurial Skills (April, 2005) the book Natural Enterprise (below) isn’t enough — we need a whole program to let entrepreneurs learn from successful entrepreneurs by doing
Finding Your Place (June 23, 2005) #1189 – We’re all seeking the career at the sweet spot where what we love, what we do well and what is needed intersect
‘Business’ Advice for Young Adults (and Their Parents & Teachers) (June 27, 2005) #1193 – 11 key entrepreneurial skills, and how to give them to young people
Powerful Presentations (July 4, 2005) #1200 – Tips for great speeches, stories and presentations
What Do You Want to Do? (July 17, 2005) #1213 – Neil Crofts’ book Authentic Business says go for work you love, even if you’re no good at it or there’s no market for it
Ten Great Selling Tips (August 31, 2005) #1260 – George Coutts’ ideas are all about service, honesty and attentiveness
Business Models (Nov. 15, 2005) #1540 – Entrepreneurs need to learn 3 business models: for business viability assessment, business creation and ongoing operations
Three Mini-Reviews: Mind Mapping Software, Imperial Ambitions, and Buzzmarketing  (Nov. 24, 2005) #1350 – A review of books on mind-mapping tools and viral marketing
Who Needs Your Gift Now? (Jan. 18, 2006) #1410 – Answer this question and you may find your next career
Roger Harrison: A Consultant’s Parting Thoughts (March 17, 2006) #1468 – A retiring consultant suggests most of what consultants do is well-intentioned but misguided and even irresponsible, and there are better ways to help business and society
How Do You Make a Snowball? (April 10, 2006) #1493 – Seven characteristics of memes with the potential to spread virally
A Four-Pronged Approach to Getting to ‘Yes’ (Oct. 25, 2006) #1685 – Understanding customers’ anxieties, incapabilities, unmet needs, and the measurable benefits of your solutions, can get you there
The Best Business Books of 2006? (Dec. 12, 2006) #1723) – They’re not really about business, but businesspeople should read them anyway

Finding & Creating Meaningful Work
Is Your Genius At Work? (Nov. 22,2005) #1348 – Dick Richards’ new book helps you find your gift and your purpose in life, and get the two working in synergy
Nobody Really Cares About the Creative Class (Nov. 25, 2005) #1352 – Don’t wait for big companies to use your creativity: Start your own enterprise instead
Knowing When to Quit (Jan. 6, 2006) #1397 – If your work isn’t in the intersection of what you love, what you’re good at, and what’s needed, it’s time to get out and find work that is
To Be Of Use (Jan. 8, 2006) #1399 – Dave Smith’s book To Be Of Use explains why you should establish a Natural Enterprise
Who Needs Your Gift Now? (Jan. 18, 2006) #1410 – Answer this question and you may find your next career
Finding Where Your Passion, Your Genius and Your Purpose Meet (Jan. 31, 2006) #1424 – 6 questions that will help you find this ‘sweet spot’
Dave Pursues His Passion (Feb. 8, 2006) #1431 – Survey of leading books and methods for discovering what you’re meant to do
Ten Reasons Young People Are Afraid to Start Their Own Business (Feb. 26, 2006) #1449 – How Natural Enterprises can overcome these fears, which we have the education system to thank for
Finding Soulmates to Make a Living With (March 8, 2006) #1459 – Not sure what to make a living doing? Start by deciding who you want to do it with
Creating the Jobs We Want (April 23, 2006) #1505 – If we want meaningful work, we can’t expect the market economy to create it for us
More Thoughts on Finding Your Purpose and Your Genius (May 16, 2006) #1528 – Our paucity of life experiences, and being too far ahead of the market, can make it difficult
Finding Meaningful Work (When What Has Meaning to You is Changing) (August 16, 2006) #1614 – Finding the ‘sweet spot’ is a dynamic process
Proposal: The New Enterprise Coaching Foundation (August 18, 2006) #1616 – My attempt to create meaningful work for myself

Creating Natural Enterprises 
Why Natural Enterprise?: The Business Case and Elevator Pitch (Jul. 2004)
Getting Started: Is Natural Enterprise Right for You? ( includes What Natural Enterprise Is) (Jun, 2003)
A World of Ends: Understanding the New Economy (Aug. 2004)
Risk-Free Entrepreneurship: Filling an Unmet Need (Sep. 2004)
Assembling the Team (Jun.2004)
Improvisational Planning and Day to Day Management (Jul. 2004)
Viral Marketing (May 2004)
Networking and Alliances (Aug. 2004)
Beholden to No One: Financing Your Business Organically (Jul. 2004)
Managing Cash and Working Capital (Aug. 2004)
Avoiding the Landmines (May 2004)
Success on Your Own Terms: Measuring and Tracking Performance (Aug. 2004)
Using Technology in Natural Enterprises (Aug. 2004)
Continuous Innovation (Feb. 26, 2006)
Natural Enterprise Evolution (Feb. 26, 2006)
Open Source Business, Part One and Part Two (Sept. 13 & Oct. 5, 2005) #1272 & #1294 – Open collaboration, information sharing and participation in decisions: how it could work in business
The Organization of the Future? (Sept. 16, 2005) #1276 –  26 amoeba-like (permeable, sensing, agile, replicable) qualities for future organizations — well, we hope anyway
The Changing Behaviour of Organizations (Sept. 22, 2005) #1281 – Eight business environment changes are going to change the ways businesses operate in 14 interesting ways
Peer Production (Oct. 28, 2005) #1322 – Not only can networks of Natural Enterprises supplant big corporations, they can make stuff to order, possibly for free
Enterprise Resilience (Oct. 30, 2005) #1324 – A model for making entrepreneurs more resilient through improvisational innovation
The Natural Enterprise: Feasibility Testing Your New Business Concept
 (Jan. 27, 2006) #1420 – a 12-point checklist for assessing a new business’ viability
Natural Vs. Monolithic Organizations (March 7, 2006) #1458 – 12 major differences, and why natural is better
Find a Need & Fill It, Using Iteration & the Wisdom of Crowds (March 21, 2006) #1473 – How the need/affinity matrix, primary research with customers and canvassing the ‘crowd’ can help you find unmet needs
When is the Right Time to Start a Business? (April 6, 2006) #1489 – When you’ve found an unmet need and your team has the qualities to fill it
Now How Am I Going to Make a Living? (June 19, 2006) #1563 – My book The Natural Enterprise gets a new ‘front end’: deciding what kind of business is right for you
Stewardship: Remaking Traditional Companies into Natural Enterprises (July 3, 2006) #1577 – Peter Block’s classic explains how to reform hierarchical organizations
Some Ideas for a Natural Enterprise (July 6, 2006) #1580 – The 1995 book Get a Life suggests nine categories of responsible, sustainable enterprise
No, That’s Not an Open Market, This is an Open Market (July 16, 2006) #1591 – Why customers like Natural Enterprises better than traditional ones
Why Local Sustainable Enterprises are at Competitive Disadvantage, and What to Do About It (August 23, 2006) #1620 – Michael Schuman’s book The Small-Mart Revolution explains the uneven playing field and what to do about it