|My book Natural Enterprise says the way to take the risk and stress out of your business is to do research up-front to ensure you find that ‘sweet spot’ where an untapped need intersects with something you and your partners do well and love doing. When you do that, you know that when you start up, there will be a demand that you will be well equipped to supply.
But what happens when that situation changes? What happens
I have suggested four ways that Natural Enterprises can deal with such changes:
Some new research indicates there is a lot more that Natural Enterprises can do to stay resilient in the face of changing markets, economics, needs and demographics. Not surprisingly, much of this new research recognizes that business environments are complex, not just complicated, and that resilience is not about predicting what will happen, but having the capability to adapt positively (not react defensively) to the changes as they occur. This research also suggests that the best subject for study of resilience is nature, the definitive adaptive and enduring complex environment.
This OSU site defines resilient enterprise as one that “adapts successfully to disruptive changes by anticipating risks, recognizing opportunities, and designing robust products and processes”. The authors lay out this model of the resilient enterprise:
I have some reservations about this model, but it’s a good starting point. I’m not sure the strategic/tactical distinction is as important as a distinction between actions that can be taken in advance and those that must be improvised. And some of these actions (fortify, centralize, add security, resist) seem to me defensive rather than resilient.
What’s missing from this model? Scanning, to see what’s on the horizon. Observing, paying attention to what’s happening. Imagining, asking What If questions and dreaming of what is possible. Designing, intentional thinking. Disrupting, changing the rules. Collaborating. Learning, acquiring new capabilities.. Exploring, letting ideas take you where they go. Brainstorming. Experimenting, trying lots of things and failing fast and early. Thinking Ahead, and helping customers and co-workers do this too. Simplifying. Canvassing the crowd, customers, co-workers and the community at large.
Adding them into the mix and eliminating the defensive (rather than anticipatory) actions produces an organizational resilience model that looks like this:
In complex environments, there is only so much we can do in advance. We can anticipate broad classes of challenges (such as competitive threats and disasters) and organize so that, if and when they occur we can cope with them. And we can ‘be the change’ ourselves, innovating to challenge competitors and developing capabilities that let us expand our offerings.
Improvisationally, we can scan for and adapt to changes that challenge our competitive position and viability, and more proactively we can imagine, design and introduce changes and new offerings on a continuous basis.
All of these resilience elements recognize that in complex environments, you can’t plan for or protect against what you can’t predict. But what about the stuff big companies do to be ‘resilient’ — disaster and contingency plans, vulnerability assessments, risk management departments, recovery plans? These really aren’t resiliency actions at all, they’re steps that rigid, unresilient organizations take to get back to their unresilient state after unexpected occurrences.
But shouldn’t resilient organizations have IT disaster recovery plans and contingency plans in case of pandemics or other disasters? I would suggest that a resilient organization wouldn’t have such a complicated computer system that it is dependent on continuity of the power supply and the integrity of its systems (and freedom from computer hackers) in the first place. Plans for natural disasters, pandemics and hostile attacks on your city, at the organizational level, tend to be generic and bottom-up. They are a good idea, for the welfare of your co-workers and (if you are in an essential service) for those who depend on you, but as we have been finding out more and more often of late, they only go so far — it is what you do to adapt improvisationally, more than how you prepare for what you can anticipate, that will determine your success at continuity and resumption of services.
This is still a new field, and a lot of what little has been written on the subject of enterprise resiliency isn’t about resiliency at all, but rather continuity and recovery. It’s a subject that merits further exploration, and an added chapter to Natural Enterprise. What are your thoughts on this, and what can and should organizations do to become, and be, more resilient?
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My Bio, Contact Info, Signature PostsAbout the Author (2016)
--- My Best 100 Posts --
Preparing for Civilization's End:
What Would Net-Zero Emissions Look Like?
Why Economic Collapse Will Precede Climate Collapse
Being Adaptable: A Reminder List
A Culture of Fear
What Will It Take?
A Future Without Us
Dean Walker Interview (video)
The Mushroom at the End of the World
What Would It Take To Live Sustainably?
The New Political Map (Poster)
Complexity and Collapse
Save the World Reading List
What a Desolated Earth Looks Like
Giving Up on Environmentalism
The Dark & Gathering Sameness of the World
The End of Philosophy
The Boiling Frog
What to Believe Now?
Conversation & Silence
The Language of Our Eyes
Cultural Acedia: When We Can No Longer Care
Several Short Sentences About Learning
Why I Don't Want to Hear Your Story
A Harvest of Myths
The Qualities of a Great Story
The Trouble With Stories
A Model of Identity & Community
Not Ready to Do What's Needed
A Culture of Dependence
So What's Next
Ten Things to Do When You're Feeling Hopeless
No Use to the World Broken
Living in Another World
Does Language Restrict What We Can Think?
The Value of Conversation Manifesto Nobody Knows Anything
If I Only Had 37 Days
The Only Life We Know
A Long Way Down
No Noble Savages
Figments of Reality
Too Far Ahead
The Rogue Animal
How the World Really Works:
If You Wanted to Sabotage the Elections
Collective Intelligence & Complexity
Ten Things I Wish I'd Learned Earlier
The Problem With Systems
Against Hope (Video)
The Admission of Necessary Ignorance
Several Short Sentences About Jellyfish
A Synopsis of 'Finding the Sweet Spot'
Learning from Indigenous Cultures
The Gift Economy
The Job of the Media
The Wal-Mart Dilemma
The Illusion of the Separate Self:
Did Early Humans Have Selves?
Nothing On Offer Here
Even Simpler and More Hopeless Than That
What Happens in Vagus
We Have No Choice
Never Comfortable in the Skin of Self
Letting Go of the Story of Me
All There Is, Is This
A Theory of No Mind
The Ever-Stranger (Poem)
The Fortune Teller (Short Story)
Non-Duality Dude (Play)
Your Self: An Owner's Manual (Satire)
All the Things I Thought I Knew (Short Story)
On the Shoulders of Giants (Short Story)
Calling the Cage Freedom (Short Story)
Only This (Poem)
The Other Extinction (Short Story)
Disruption (Short Story)
A Thought-Less Experiment (Poem)
Speaking Grosbeak (Short Story)
The Only Way There (Short Story)
The Wild Man (Short Story)
Flywheel (Short Story)
The Opposite of Presence (Satire)
How to Make Love Last (Poem)
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