Interface Carpets’ sustainability model It’s tough explaining sustainability to executives. When it comes to knowledge, and acceptance of responsibility, they are all over the map. Surprisingly, those in the most polluting industries are often more advanced in their thinking than those in ‘service’ industries. The way to get attention for the subject, and the way to approach the issue, depends on who your audience is. My French teacher likens it to the challenge of getting a very obese man to adopt a diet. If he thinks he’s just ‘big-boned’, or thinks it’s someone else’s fault, or thinks the risks to him are non-existent or overblown, or thinks nothing will work, you have a challenge. If he’s doing his best, but it isn’t good enough, you have a challenge. If he thinks it’s just ‘his problem’, and no one else is being hurt by it, you’ve got a challenge. And let’s face it, diets are tough — hard work, lifelong change, high failure rate, and no fun. And the worst thing you can do is point out how hard it’s going to be, and how far away the goal is. I’ve spoken to a lot of business execs about this subject in recent months — delightfully, it’s part of my job. And I’ve learned that there’s a way to ‘get to’ everyone, if you listen enough first to know what approach to take. And I’ve learned that positive approaches that stress benefits and opportunities generally work better than approbation, though executives are naturally attuned to matters of business risk, if those risks can credibly be portrayed as big enough or imminent enough (a big ‘if’). So I’ve developed a Seven Steps to Business Sustainability model, which I outline below. The trick with this model is not to overwhelm or discourage businesspeople who are still at the early steps by showing them all seven. My approach is to take them through a ‘script’ to discover what step they’re currently at. If they’re like the majority, still at step 1 or 2 (or not even there), I will only talk about steps 1-3. If they’re at step 3 (about 1/3 of business execs are) they’re ready to be congratulated and introduced to steps 4-5. If they’re at step 5 (very few are) they’re ready to be nominated as sustainability leaders, and ready to look at the whole enchilada. What I like about the model is that it follows the process we all follow in dealing with threats, like forest fires or hurricanes or computer viruses. It starts with acknowledgement, and then moves on to short term and then long-term actions to cope with it. Here’s the model and the ‘script’:
I think there will be a huge market for business advisors who will be able to take companies one step at a time from step 1 to step 7. I know there are a few people (like Gil Friend) who do this. We’ll soon need a lot more. Category: Understanding Economics
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I take my hat off to you Dave. A thoroughly adept job of pulling together all the threads and packaging them up to be adapted and presented to business leaders, and possibly local municipal leaders. When you read this one realises this is TOTALLY NEW THINKING. It takes a true genius to see new angles and put them into workable solutions.
just another view – i think sometimes it helps to put people in your illustrations. I drew this after watching the video you linked to on how to draw problems.http://bhyve.com/images/stories/steve/the%20problem2.jpgthe solution picture is easy – how to get there is trickier.
We all need to learn, consider, and integrate the following laws in all parts of our lives:The Laws of Ecology:”All things are interconnected. Everything goes somewhere. There’s no such thing as a free lunch. Nature bats last.” by Ernest CallenbachIt’s really that simple. The hard part is living and doing business with this in mind. The reason I come back to these laws again and again is because they are laws and we can not get around them. Every cheap and easy solution with which we try to wiggle our way out of responsibility for our planet is discredited by them.
Dave – you might find this article useful http://www.vistage.com/featured/the-roi-of-going-green-a-ceos-rationale-for-adopting-sustainability.html
There are a lot of people in the US who are in denial about climate change, partly because of misinformation put out by moneyed and political interests. I hope that enough of us become more aware that critical steps can be insisted upon by the populace before it’s too late. Among those who aren’t in denial I do see a kind of green revolution in progress — but I also see corporations doing a lot of green-washing that may be fooling a lot of the conscientious public who don’t pay close enough attention to how they spend, consume, and vote — and what propaganda they believe.I think that deliberately spreading misinformation about climate change should be considered a serious fraudulent and life-threatening crime.
I have to join Stephen up here and congratulate Dave for the remarkable post. I want to become one of the business advisors mentioned at the end of the post. Anybody in Vancouver already working on it? I would love to get in touch.
Giuseppe .. I am in Vancouver and I am working on ways to become some form of advisor as Dave suggests. I can be reached via the email address at the bottom of this page …