What I Would Do If I Weren’t Blogging

Blog Process
If you weren’t blogging, what would you be doing with the time instead? This is, of course, a loaded question. Is blogging your excuse for not doing some things you would rather not do, or don’t want to admit you’re afraid to do? And if so, why are you avoiding doing these other things, or what are you afraid of? Is blogging an addiction? A security blanket? Don’t you hate it when people get you all defensive about your blogging by asking loaded questions?

I have a pretty good idea of what I would do with the 2-3 hours a day I spend blogging. I follow Pollard’s Law: I do what I must, then I do what’s easy, and then I do what’s fun. Blogging to me is easy and fun, and is only a ‘must’ to the extent that if I stopped now, most of the attention I get for my ideas would be lost, and I would lose the self-discipline of thinking about what’s important to me for a couple of hours each day.

I have reached the stage where there are probably no other ‘musts’ that I would immediately start (or resume) doing if I stopped blogging. I have learned to say no, and to train people not to expect me to consider as urgent the things that they consider urgent. So there are many fewer urgent, unimportant tasks in my day than there used to be. If I had stopped blogging a couple of years ago, those urgent unimportant things that used to preoccupy most of my waking hours would have quickly filled the time void. Now, I think, I would be looking for other non-urgent important things to do instead, if I gave up my time-consuming hobby. Though, according to Pollard’s Law, they would probably be the easy, fun, important things, rather than necessarily the most important things.

Here’s a list of what I might do, and what I probably wouldn’t do, showing how urgent, easy, fun, and important each alternative is (to me). I’ve sorted them by Pollard’s Law:
 

Urgency
 (a ‘must’)
Degree
of Ease
Degree
of Fun
Importance
Continue blogging 
     or spend the time…
M H H M1
1. Answering backlog of e-mails and blog comments M L L M
2. Household chores M L L M
3. Reading L H M L
4. Watching TV L H L L
5. Listening to music L M2 H L
6. Let-Self-Change activities
(exercise, meditation, yoga etc.)
L M M M
7. Learning new skills L L H H
8. Getting & looking after a new pound rescue L L H M
9. Updating my genealogy L L M L
10. Pursuing my next work contract L L L3 H
11. Local environmental/social activism
(e.g. creating an intentional community)
L L L H
12. Volunteering e.g at an animal shelter L L4 L M4


Notes:

1. I’d like to believe what I’m doing on the blog is somewhat important.
2. I’m picky. It’s hard to find music I really like and haven’t heard too often.
3. Actually doing the work (which would involve helping Natural Enterprises) will be fun. Finding the sponsorship to get it off the ground will just be hard work.
4. This would be very hard; the stress might kill me, or someone else. Importance would be higher if there weren’t a steady stream of volunteers willing to take this on (I salute them).
 
Note that the importance of these activities has absolutely no bearing on their rank in the list. And if any of these items (or something else) rose to a high level of urgency (e.g. for #8 – if I found a lost animal on my doorstep and couldn’t find the owner; or for #11 – if a local environmental crisis occurred) it would immediately rise to the top of the list, even displacing blogging. We are programmed to look after the needs of the moment.

What’s worse, as long as something higher up in the list doesn’t become harder (e.g. #4 – when the power goes off, you can’t watch TV or blog), it’s unlikely we will ever get to the things lower on the list. Pollard’s Law doesn’t permit us to be what we aren’t and do what we don’t have to do but perhaps should (i.e. important things), unless they’re easy or at least fun, and only then after we’ve put the urgent tasks behind us.

In fact, all of the 21-22 non-blogging hours of my day (and most people’s days) are consumed with urgent things, our daily ‘musts’: working for a living (10.5 hours including getting ready and commuting), sleeping (7.5 hours), eating, exercise, chores and the minimal necessary social activity (combined 3-4 hours). On the weekend, other chores and family ‘obligations’ (a euphemism for ‘musts’ even when they’re also easy or fun) fill much of the work void. But on the weekends we might at last dip down to some of the medium urgency tasks and even the low-urgency easy tasks (choosing, perversely, the easy ones over the more difficult fun ones, because who has the energy left for the latter?)

There’s no point feeling guilty about this, or beating yourself up for your ‘choices’ and procrastination. You can’t fight the Law. You have nochoice. We do what we must.

Now you know why I blog. What’s your excuse?

Posted in Using Weblogs and Technology | 4 Comments

Sunday Open Thread – February 18, 2007

serenity by solkku
Serenity, by Finnish photographer Solkku on DeviantArt

What I’m planning on writing about soon:

  • Finding & Working With Others to Save the World: Ways to enable billions to sync with us, on their own terms, in their own context, developing their own plan of action, and then to connect and collaborate in powerful ways, in experiments and in creating and refining working models in their own self-selected Earth-stewarding intentional communities, so that they no longer need the systems that are destroying our world.
  • What a Fair Tax System Might Look Like: Taxing bads (to discourage socially and environmentally destructive behaviour) and excess wealth (to remedy the dire consequences of gross inequality): A tax system with a purpose other than funding war and corporatist handouts.
  • Seismic Shifts of Worldview: The collective change of mind that seems to be spreading everywhere, even among conservatives and those afflicted by anomie. There’s something happening here.
  • The Fourth Turning: The coming era ofrepression and violent reactionary tyranny?
  • The New Agenda: Kunstler’s proposal that we begin thinking of entirely new and sustainable ways of living, and of doing everything differently, starting right now.
  • More on Workarounds: The only way anything important actually gets done?
  • Religion as a Form of Slavery: And technophilia as the fastest growing religion of them all.
  • What I would be doing 10-15 hours per week if I wasn’t blogging (and why, despite that, I’m still blogging)


What I’m thinking about:


My much-neglected, written and re-written novel, The Only Life We Know, and why it’s still so far from being finished.

How much longer readers are going to put up with me not responding to comments and e-mails on a timely basis.

What’s keeping you awake?

Posted in Our Culture / Ourselves | 3 Comments

Saturday Links for the Week – February 17, 2007

Foreclosure 2What It All Means This Week:

  1. Globalization’s Deadly Toll: Vandana Shiva, in a stunning speech to the Soil Association, explains how the disappointments and gross market distortions of globalization are causing a mass suicide of Indian farmers. Thanks to Avi Solomon for the link. And when you’ve read the speech, check out more of the great stuff at Transition Culture.
  2. US Housing Collapse Could Precipitate Depression: The overextended US economy is staggering from the collapse of the housing market in several areas, which is leading to a credit crunch, a spike in foreclosures and mortgage defaults. When the principal asset of most Americans loses much of its over-secured value, the whole economy is threatened.
  3. Wealth = Health; Poverty = Death: A rash of health and finance stories stresses this grim equation of inequality
  4. A Prescription for the US Health System: A scathing review of what is needed to really reform the corrupt, bureaucratic, ineffective, profit-and-greed driven US health care system is offered by Mike Adams (Thanks to Mike Yarmolinsky for the link):
    • End patent protection for genes, seeds and medicines
    • Ban aspartame, water fluoridation and mercury fillings
    • End FDA corruption and radically reform this criminal agency
    • Require open source publication of all clinical trials, even the negative results
    • Ban direct-to-consumer drug advertising
    • Stop junk food and soda advertising to children
    • Overhaul national dietary guidelines to benefit consumers, not Big Business
    • Ban the use of known cancer-causing additives in the food supply
    • End censorship for nutritional supplement manufacturers
    • Require food manufacturers to list acrylamides, pesticides and heavy metals content on the label
    • Outlaw cancer-causing chemicals and fragrances in personal care products
    • Launch public service ad campaigns that teach consumers how to tell thedifference between healthy vs. unhealthy food and grocery products
    • End Big Pharma’s FDA-enforced drug monopoly

Thought for the week (courtesy of Siona Van Dijk):

love is a place
& through this place of
love move
(with brightness of peace)
all places

yes is a world
& in this world of
yes live
(skilfully curled)
all worlds

    – e.e. cummings

Posted in Our Culture / Ourselves | 5 Comments

Un-Interviews, and the Conversational Nature of Blogs

interview
I listened to a fascinating interview on the radio the other day. What made it fascinating was that the interviewer’s voice, and questions, had been entirely edited out. What you heard was a very eloquent explanation of a difficult topic, in which the questions were tacit, unheard. Compared to most radio articles, op-eds and even interviews, this spot was tight, engaging and informative. I dubbed it (in the spirit of the term Un-Conference) an Un-Interview.

I’d never heard of this reporting technique before, and it got me thinking: Do reporters waste a lot of listener/watcher time by including their questions in their final product? What skills and techniques must be applied to ensure such reports are clear and smooth-flowing ñ it seems to me a lot of editing and many re-takes would probably be necessary. But the result is definitely worth it.

Could this be done in a report with more than one interviewee? There doesn’t seem to be any reason why not, and the result might be a very crisp ‘conversation’ among several people who might not ever have met or even spoken together, with the interviewer weaving their comments together and then extracting all evidence of his/her editorial and compositional wizardry in the final product.

Has anyone heard of this being done?

That got me thinking next about written reports: magazine and online interview transcripts and even blog articles. I find both interview transcripts and FAQs very compelling and much more readable than an explanatory article of unbroken text in one ‘voice’. Why would this be true in written media, when the opposite seems to be true in audio & video media? Is it because so much more is conveyed by the tone of voice, facial expression and body language of an interviewee in a radio or TV spot, whereas in a written article you are drawn to the boldface interviewer questions as something to break up the monotony of the expressionless text? Or is it because in most audio and video media you have to listen to the speaker from beginning to end (your only alternative being to change the channel) whereas in written media you can browse ahead, and the interviewer or FAQ questions provide convenient aids or hooks to facilitate effective browsing?

Protocol in formal written articles is that, if the item is longer than a couple of pages, the author normally provides section headings to break up the text. In a web page, however, a page can be a mile long, and flipping back and forth is awkward. What’s worse, in a long article you often can’t use the section headings to browse ahead ñ usually you need to understand what’s in the early sections for the material in later sections to be comprehensible (unlike FAQs and interview questions, where each Q & A usually stands alone).

So do we need a new protocol to allow browsers of long articles (say, anything more than 500 words) to jump ahead and read only the piece they are interested in? Suppose, for example, we were to create a standard of, at least every 200 words, boldfacing no more than 10 consecutive words that explained the gist of what that 200 words was about? Or, alternatively, providing a short (10 words is probably too cryptic, while 20 is probably too long) boldface header with this explanation at least every 200 words? Or should these section headers be structured as ‘questions’ to the writer, so that the blog post or article becomes a (self-)interview, a conversation?

I’ve tried variations on this in this blog over the years ñ boldfacing, highlighting, even providing 50-word abstracts at the start of some posts (and in my table of contents I provide a one-sentence summary of every article). Readers seem to like this, but I confess it’s hard work. And radio and TV reporters on newsmagazine stories, don’t dare provide a commensurate up-front summary of what their stories are about, including the story’s conclusion, essential learning and required action — in case it causes you to change the station. Instead, they provide you with a one-sentence teaser, often in the form of a question, to lure you into watching a story that usually isn’t as interesting or useful as the teaser promised. Kinda like my blog article titles, some would say.

This article is about 900 words. If you’ve read this far, perhaps I’m worrying needlessly about the need to provide browsing readers with section headings or abstracts. But just in case, here’s a four-sentence summary, that I might have put at the top, or in four boldface section headings above. And just below, I’ve re-written the entire article as a (self)-interview, with the questions in bold.

Summary: Some radio interviews now excise the interviewer’s questions, and then edit the responses to produce a concise and articulate ‘speech’. Perhaps we should encourage more radio and TV interviewers to take themselves out of the picture and save us all time. In written material, by contrast, interviews and FAQs are more attractive and easier to browse than long text in a single ‘voice’. Perhaps writers of articles over 500 words should always provide readers with an abstract up-front, or alternatively bold-face key points that convey the gist of their argument.

What do you think? Does the summary, or the revamping as an interview below, add any value to the article? Would it be worth it to readers if every writer of online articles accepted such a convention? Don’t we in the media owe it to our readers, listeners and viewers to save them time any way we can?


interview
Un-Interviews, and the Conversational Nature of Blogs (Take Two)
A Conversation with Dave Pollard
 
Q: You say that some radio interviews now excise the interviewer’s questions, and then edit the responses to produce a concise and articulate ‘speech’. Can you give us an example?

A: I listened to a fascinating interview on the radio the other day. What made it fascinating was that the interviewer’s voice, and questions, has been entirely edited out. What you heard was a very eloquent explanation of a difficult topic, in which the questions were tacit, unheard. Compared to most radio articles, op-eds and even interviews, this spot was tight, engaging and informative. I dubbed it (in the spirit of the term Un-Conference) an Un-Interview.

I’d never heard of this reporting technique before, and it got me thinking: Do reporters waste a lot of listener/watcher time by including their questions unnecessarily in their final product? What skills and techniques must be applied to ensure such reports are clear and smooth-flowing ñ it seems to me a lot of editing and many re-takes would probably be necessary. But the result is definitely worth it.

Q: Are you saying we should encourage more radio and TV interviewers to take themselves out of the picture and save us all time?

A: I think so. I’m even wondering: Could this be done in a report with more than one interviewee? There doesn’t seem to be any reason why not, and the result might be a very crisp ‘conversation’ among several people who might not ever have met or even spoken together, with the interviewer weaving their comments together and then extracting all evidence of his/her editorial and compositional wizardry in the final product. I’d be interested in knowing if anyone has heard of this being done.

Q: In written material, by contrast, interviews and FAQs are more attractive and easier to browse than long text in a single ‘voice’. Why are the ‘questions’ a detriment on the radio and TV, but a valuable addition in written work?

A: That’s an interesting question, and it applies to magazine and online interview transcripts and even blog articles. People love interview transcripts and FAQs, and surveys suggest they are more often read than similar content in a single text article. Why would this be true in written media, when the opposite seems to be true in audio & video media? Perhaps it is because so much more is conveyed by the tone of voice, facial expression and body language of an interviewee in a radio or TV spot, whereas in a written article you are drawn to the boldface interviewer questions as something to break up the monotony of the expressionless text. Or it may be because in most audio and video media you have to listen to the speaker from beginning to end (your only alternative being to change the channel) whereas in written media you can browse ahead, and the interviewer or FAQ questions provide convenient aids or hooks to facilitate effective browsing.

Protocol in written articles is that, if the item is longer than a couple of pages, the author normally provides section headings to break up the text. In a web page, however, a page can be a mile long, and flipping back and forth is awkward. What’s worse, you often can’t use the section headings to browse ahead ñ usually you need to understand what’s in the early sections for the material in later sections to be comprehensible (unlike FAQs and interview questions, where each Q & A usually stands alone).

Q: Are you suggesting writers of long articles always provide readers with an abstract up-front, or alternatively section headings that convey the essence of their argument?

A: Perhaps we do need a new protocol to allow browsers of long articles (say, anything more than 500 words) to jump ahead and read only the piece they are interested in. We could create a standard of, at least every 200 words, boldfacing no more than 10 consecutive words that explained the gist of what that 200 words was about. Or, alternatively, providing a short (10 words is probably too cryptic, while 20 is probably too long) boldface header with this explanation at least every 200 words. Or these section headers could be structured as ‘questions’ to the writer, so that the blog post or article becomes a (self-)interview, a conversation?

I’ve tried variations on this in this blog over the years ñ boldfacing, highlighting, even providing 50-word abstracts at the start of some posts (and in my table of contents I provide a one-sentence summary of every article). Readers seem to like this, but I confess it’s hard work. And radio and TV reporters on newsmagazine stories, don’t dare provide a commensurate up-front summary of what their stories are about, including the story’s conclusion, essential learning and required action — in case it causes you to change the station. Instead, they provide you with a one-sentence teaser, often in the form of a question, to lure you into watching a story that usually isn’t as interesting or useful as the teaser promised. Kinda like my blog article titles, some would say.

What do your readers think? Does a summary, or revamping the article as an interview, add any value to it? Would it be worth it to readers if every writer of online articles accepted such a convention? Don’t we in the media owe it to our readers, listeners and viewers to save themtime any way we can?

Posted in Using Weblogs and Technology | 7 Comments

What’s Holding Us Back?

Living On The Edge 2

“Most people have a rope that ties them to someone, and that rope can be short or it can be long. You don’t know how long, though. It’s not your choice. [Older divorcÈe] Maureen’s rope ties her to [her retarded son] Matty and is about six inches long and it’s killing her. [Divorced, middle-aged, washed-up talk show host] Martin’s rope ties him to his daughters and, like a stupid dog, he thinks it isn’t there. He goes running off somewhere…and then suddenly it brings him up short and chokes him and he acts surprised, and then he does the same thing again the next day. I think [young unsuccessful rock star] JJ is tied to this bloke Eddie he keeps talking about, the one he used to be in the band with. And I’m learning that I’m tied to [older, accomplished, inexplicably missing sister] Jen, and not to my mum and dad — not to home, which is where the rope should be.”

This passage is spoken by Jess, the troubled teen in Nick Hornsby’s A Long Way Down. The novel is about four would-be suicides who meet by chance and then form a kind of wacky support group.

In my earlier review of the book, I asked whether these ropes, these people and things and circumstances that hold us back, are imposed on us or are self-imposed lifelines. I have often written in these pages We do what we must, then we do what’s easy, and then we do what’s fun. Hornsby’s thesis, which is consistent with this idea, is that those who are going to commit suicide are going to do it, and those who aren’t really up for it will not, no matter what others might do or not do to try to influence that decision.

I have argued that the modern world is in many ways a prison, and we are tugged along within its walls for most of our lives by a tension between three forces:

  • The Centre, the force of conformity and obedience to and dependence on the status quo, at every social level (work, family, the political and economic system etc.)
  • The Edge, the force of rebellion and individuality and self-sufficiency
  • Disengagement, physical but mostly intellectual and emotional, the force of anomie and, often, hopelessness

Our fears pull us towards the Centre, our instincts pull us back towards the Edge, and our exhaustion pulls us towards Disengagement, and giving up. Play by the rules, make your own rules, or drop out of the game entirely.

Few of us spend our whole lives in any of these three places or states. When we are driven by insecurity (especially when we are raising a family) we gravitate to the numbing safety of the Centre, though those who are deeply insecure may spend much of their lives there, looking in vain for appreciation that that is the place they belong. During rebellious youth, and often again in reflective old age, we retreat to the Edge, try to find our own way, prove in vain that we don’t need anyone else, or at least don’t need the Man. On the cusps of these shifts we may slip into despair or nihilism and be drawn in that third direction, disengagement, hardly a part of the real world at all.

This is not surprising behaviour in a prison: When there is no chance for parole, the prisoner is likely to vacillate between acceptance (“this isn’t so bad when you get to know your way around and move up the pecking order”), resistance (“they will never do that to me again”), and despair (“I just can’t take this any more”).

My sense is that we largely create our own ropes, our own lifelines, which keep us from going too far in any of these directions. Instincts and idealism keep us from falling too far into the Centre and being eaten up by the system. Realism keeps us from sliding too close to the Edge, since if we over-estimate our self-sufficiency in this crowded world of dependence and scarcity we can easily fall off. And hopefulness keeps us from falling into a genuinely self-destructive state. We have been endowed with all of these qualities of human nature ñ if we were not, Darwin’s law would have made us into mindless robots, antisocial anarchists, or suicides, and our species would be extinct.

We see pockets of all three in modern society, but our nature keeps most of us from emulating them. Our nature, not liberal education, keeps us from falling irretrievably into the Centre. Our nature, not moral upbringing, keeps us from falling off the Edge. Our nature, not religious prohibition (or psychological healing), keeps us from just ending it all. Hornsby’s novel implies that it is we ourselves, not the systems and people around us, that construct our lifelines. Nature would never rely on human social constructs to keep us walking that delicate balance between the three extremes. She has programmed us to walk that balance intuitively.

So when we do something that surprises us, or when we fail to do something that we think, rationally or emotionally, we should be doing, this is not a result of social pressure, procrastination or other human ‘weakness’. We are simply doing what we must, then what is easy, and then what is fun. We are holding ourselves back.

Another Hornby novel, How to Be Good, is about a couple who, in different ways, sever their own lifelines, the self-restraints that are holding them back. The novel’s hard-working liberal wife embarks on a dangerous and tumultuous affair, and her husband, a cynic under the recent influence of a strange faith-healer, undergoes a metamorphosis, gives away all his money and vows to live a completely unselfish and generous life. The wife, seeing her bitter husband transformed into the man she once loved (except perhaps more so) is filled with remorse for her indiscretion and then filled with renewed anger at her husband for his lack of self-control. Their marriage survives as both characters pull themselves (not each other) back from the brink. What is telling (and what makes the book funny) is that the swings to extreme behaviour immediately strike the reader as such unnatural behaviour, not just in the context of the protagonists’ previous behaviour, but for any human.

What is holding us back? What is telling us not to walk away from a struggling marriage, not to have a fling with that new person who so delights us with their attentions and appreciation of us? What is telling us not to quit our jobs and go on a trek to Nepal or Nashville, or sign up to work with the terminally ill or the masses in struggling nations? What is keeping us from blowing up dams and fire-bombing SUV dealerships and kidnapping Exxon & Monsanto execs to hold for ransom for a trillion dollars in renewable energy and permaculture investment? What is it that will have us tomorrow doing much the same as we did today, instead of pursuing our lifelong dream, our passion, or instead of ending it all?

It is, I think, those survival lifelines we have crafted for ourselves. Our instincts are telling us we need these lifelines, these anchors, and that this is the wrong time (and perhaps there never will be a right time) to do the thing we’ve always dreamed of doing. Weare taught to distrust our instincts, but somehow we know better, and we do what they tell us.

And what happens when we lose our self-constructed lifeline? Exactly what happens now: We will do what we must. Things are the way they are for a reason. As Jess says, It’s not our choice.

Category: Being Human
Posted in Our Culture / Ourselves | 3 Comments

From Simplistic Thinking to Embracing Complexity


capacities for complexity
You’ve seen it all too often. Some expensive executive or high-paid consultant stands at the front of the room talking to you about the New Vision for the organization. About the need for engagement, the competitive challenge, the need for innovation, to be a champion of essential change. About how greater integration, responsiveness, synergy, efficiency (“cost-effectiveness”) and collaboration must and will be achieved.

And then you will hear how this is going to be accomplished. This will involve ‘cascading down’ the new messages and processes. Embracing and communicating the sense of urgency. Rigorous new metrics that will monitor progress. An internal marketing and communication program. Perhaps some new training. Stronger controls. A rebranding. A reorganization (most often a shuffling of existing managers). Possibly a modest devolution of authority (read: more responsibility).

You can’t be blamed for being cynical. You’ve heard it all before. Five years after the last comparable drumroll, nothing has really changed, or if it has, the changes have nothing to do with the last Big Change Project. Most likely, the changes have entailed squeezing more out of fewer people, by downsizing, outsourcing, offshoring, doubling-up workloads, cutting benefits, replacing older people with cheaper, younger ones. There’s probably some new technology left over from the change that didn’t help anyone and is now little-used. Profits are up, so the shareholders are happy (for now), but while ‘productivity’ and ‘efficiency’ are up, effectiveness is down: There is no time for anything except routine, grinding work, fighting fires, squeezing customers. There is no time for innovation, for learning, for improving effectiveness. There is no time to think.

Things are the way they are for a reason. The executives and outside ‘experts’ who sponsor all these simplistic over-hyped programs are not interested in understanding this reason. They don’t have the time. They probably couldn’t understand what’s really going on even if they took the time. They care about short-term bottom-line results. Profits. Revenues. Efficiency. Cost reduction. Risk reduction. They don’t care how they’re achieved or whether they’re sustainable. They don’t care about the fallout ñ burned out workers, disengagement, unthinking obedience, lost loyalty, long-term vulnerability, lack of innovation, lack of new skills. The job of the lineman is to hurt the opposition in the very next play, and in so doing make the quarterback look good. What was done in the last play is forgotten, unimportant. What will be done in the next quarter is irrelevant. Block and tackle, do your job, and better keep doing it better all the time or you’re off to the minors. How? Thatís your problem. Just make sure that you do it, and at the same time do what you’re told. Follow the Game Plan. Doesn’t matter if it makes no sense, or if it makes no difference to the game.

The real problem with this lunatic approach to management is that, for awhile, it works. And management is only evaluated on what they do for awhile. Once they retire or get promoted, they don’t care what shambles they leave for the next incumbent. It’s a fiercely political, competitive environment. It’s prevalent in almost every large organization, because it works for awhile, and because if you spend enough time in it, and ‘succeed’ in it, you start to believe it’s the only way to run an organization, and that it’s effective. In fact, it’s dysfunctional, unsustainable, self-destructive, simplistic, unfair, demotivating, and ineffective.

There are ten things to remember about complex adaptive systems (which include all social and ecological systems):

  1. It is impossible to know ‘enough’ about such systems to prescribe blanket ‘solutions’ to ‘problems’ in such systems: There are too many variables. A one size answer never fits all in such systems.
  2. The wisdom of crowds is essential to even a basic understanding of such systems: The more people involved in understanding, thinking about, and making decisions about such systems, the more likely those decisions are to be effective. And that means diverse people ñ including front line workers and even (gasp!) customers, not just larger groups of egotistical muddle-headed managers.
  3. Such systems are unpredictable: Because there are so many variables, many of them unknown, it is folly to even attempt to predict what will happen, even in the short term. It is even more folly to reward senior people for having guessed ‘right’ or to penalize them for having guessed ‘wrong’.
  4. Many of the variables in such systems are uncontrollable: Big organizations have this crazy belief that they have the power to change markets and processes, when in fact all their billion-dollar ad campaigns do is tap into (or fail to tap into) a latent demand, and their process changes mostly show up only in the procedure manuals and Intranet sites. If they’re actually implemented on the front lines, chances are the ‘improvements’ were already being done unofficially because the people on the front lines already realized their value. And if (as is often the case) the management-driven process change actually makes things worse, the people on the front line will simply find a workaround that makes it appear that they’re complying when they’re really not. Front-line workers are expert at this. What’s really ridiculous is that senior executives and consultants are unfairly rewarded when their changes ‘work’ (i.e. when profit rises in the following quarter) and unfairly penalized when they don’t, when in reality any correlation between the process/program changes and subsequent changes to the bottom line are almost always unrelated, sheer coincidence.
  5. In such systems, prevention is difficult but better than a cure after the fact: You don’t need to be able to predict disaster to be able to put in steps to help prevent it. Prevention requires imagination, and unfortunately we live in a world (especially true in large organizations, where imagination is actively discouraged) of terrible imaginative poverty. And when organizations do think about ‘what could go wrong’, their thoughts are almost always mis-focused on external risk mitigation. You can’t prevent disruptive innovations coming from outside your organization. You can prevent all your best people from leaving because they’re underappreciated and disengaged.
  6. In such systems there are no ‘best practices’ or ‘best policies’: Every situation in complex adaptive systems is unique. Trust the people closest to that situation to know what to do, don’t try to impose some practice that worked well in some completely different context (though telling a story about that practice might help those closest to the situation decide whether it could be adapted to their situation). Likewise, don’t expect any policy to suit all situations, and don’t insist that policies be followed blindly. Trust (there’s that word again) the people closest to the situation to know what’s best to do.
  7. In such systems, great models can spread but they usually can’t be scaled: Most of the huge inept bureaucracies in our world probably started out as effective, well-functioning small-scale experiments. As soon as such experiments get recognized as ‘working models’ (not the same as ‘best practices’, though many people, alas, don’t know the difference), there’s a tendency for them to spread virally, and get adapted to suit different circumstances. That’s a good thing. But there’s also a tendency for someone to try to make them work on a larger (sometimes much larger) scale. If you don’t understand why this almost always fails, re-read Small is Beautiful.
  8. There is a tendency for those working in such systems to presume ‘learned helplessness’ of customers and employees: The customer, the citizen, is often viewed as a mere, passive consumer of your organization’s products and so-called wisdom. The employee, likewise, is assumed to be ignorant, stupid and disinterested in the success of the organization beyond his/her own job. Most people don’t take kindly to having their intelligence insulted. And failure to engage customers and employees in co-producing the product is a tragic waste of great opportunity. The key is knowing how to engage them: Not through passive questionnaires or surveys, but through conversations, stories, and presenting the ‘problem’ to them so they can help you appreciate it better and then address it. Learned helplessness is widespread, but it’s an easily curable disease.
  9. In such systems, genuine decentralization is almost always a good idea: That means pushing out real authority along with responsibility. It means making a patient investment in people as they learn from mistakes (by patient I mean years, not months, and the investment includes writing off the mistakes as professional development, not penalizing them). It means setting realistic goals, providing appropriate money without strings attached or second guessing, and letting small decentralized units self-manage. The only crimes of a self-managing unit that should result in re-assessment are (a) protracted failure of the unit to collaborate well amongst themselves and (b) prolonged dissatisfaction of customers. And both problems suggest that you have incompetent people in the units, not that the idea of having decentralized self-managing units is a bad idea.
  10. In such systems, networks outperform hierarchies: This is a corollary of the other nine tenets of complex adaptive systems. Information, ideas and working models spread faster and more effectively peer-to-peer than up and down hierarchies.

If more of the people who would have us sit through their decks of powerpoint bullet-point slides would make the effort to understand complex adaptive systems, instead of relying on the ‘accepted wisdom’ of management and change management, we might finally be able to start breaking down large organizations, in both the private and public sectors, into small, empowered, autonomous units that actually work. I get the sense that those under 25, and women, get this better than the rest of us. Unfortunately, these are exactly the people who are most likely to get bored, frustrated and disengaged by large organizations, and leave them to the fools that keep trying to implement what has never worked, and never will.

Posted in Working Smarter | 6 Comments

If Women (or Men) Didn’t Have the Vote

Values Quadrants 2
Something strange happened around 1980 in the US and Canada, and perhaps in other countries as well. Women of all ages, who had previously been more conservative than their male cohorts, crossed over and became more liberal, both socially and economically, on almost every issue.

Prior to that, if women hadn’t had the vote, we might have had more liberal regimes (e.g. a majority of men voted for JFK; a majority of women for his opponent, Richard Nixon). But men generally get their way, and for the most part women’s votes haven’t made a difference to the final outcome.

Since 1980 the men=conservative, women=liberal gender gap has steadily widened. What’s really interesting to imagine is what the world would probably have been, and would be like today if men didn’t have the vote:

  • President Gore would be in his second term.
  • There would have been no Iraq war.
  • There would have been no huge tax cuts for the rich at the expense of social programs.
  • The US would not be reeling under a crushing federal debt.
  • The Liberal Party would still be in power in Canada.
  • Canada and the US would both have ratified, and be working furiously to comply with, the Kyoto accord.
  • There would be no NAFTA.

The chart above shows (red dots) the US gender gap in political and economic worldviews. The gender gap for Canada is very similar, except the dots are proportionally further left and further down. Michael Adams explains this gender gap in his books Fire & Ice and American Backlash (from which the above chart is adapted) which look at the even larger gaps between the US and the rest of the world’s affluent nations, and between the young and old in the US. A report by three Canadian universities provides a more detailed look at the gender gap.

While it’s dangerous to generalize, these studies suggest that:

  • One’s dependence on social services or public sector employment has no bearing on political views: the gender gap is the same across all age groups, economic strata and employment sectors
  • Men tend more towards survival-of-the-fittest political views, a competitive worldview as contrasted to the prevailing cooperative/collaborative worldview of women
  • The gender gap disappears among only one segment of the population — those who describe themselves as ‘very religious’; that segment skews strongly to the prevailing male worldview of their age cohort

I’m hard put to know what this means, and why it is so pronounced and so recent. What’s your theory? What has happened over the last fifty years to create and then widen a gender gap that, if either gender were deprived of the vote, would make such a profound difference in the present realities and futureprospects for our world?

Posted in How the World Really Works | 5 Comments

Sunday Open Thread – February 11, 2007

Dave & Cassie
Picnic with my granddaughter, June 2002, photo taken by my daughter

What I’m planning on writing about soon:

  • Finding & Working With Others to Save the World: Ways to enable billions to sync with us, on their own terms, in their own context, developing their own plan of action, and then to connect and collaborate in powerful ways, in experiments and in creating and refining working models in their own self-selected Earth-stewarding intentional communities, so that they no longer need the systems that are destroying our world.
  • What’s Holding Us Back: Our modern society’s three-way tension between falling into the Centre, progressing to the Edge, and just giving up.
  • Seismic Shifts of Worldview: The collective change of mind that seems to be spreading everywhere, even among conservatives and those afflicted by anomie. There’s something happening here.
  • The Fourth Turning: The coming era ofrepression and violent reactionary tyranny?
  • The New Agenda: Kunstler’s proposal that we begin thinking of entirely new and sustainable ways of living, and of doing everything differently, starting right now.
  • More on Workarounds: The only way anything important actually gets done?
  • Religion as a Form of Slavery: And technophilia as the fastest growing religion of them all.


What I’m thinking about:


What would I be doing 10-15 hours per week if I wasn’t blogging?

So what’s on your mind this week?

Posted in Our Culture / Ourselves | 6 Comments

Saturday Links for the Week – February 10, 2007

god & basketball

Now What’s Going On Out There?:

  1. A man sees what he wants to see and disregards the rest: That line is from a Paul Simon song, but it summarizes what Lakoff describes in his books about our inability to appreciate views and ideas inconsistent with our established worldviews. How else could you explain how 87% of elected Republicans in Congress believe that man-made global warming is a myth, and that number is rising? Thanks to Craig De Ruisseau for the link.
  2. When will we understand that technology will not get us out of this?: James Kunstler, author of The Long Emergency, explains that most Americans still think of modern problems like global warming as a problem that technology needs to fix to allow the economy to continue just the way it is today. That thinking is fatal. “We have to make other arrangements for virtually all the common activities of daily life.” A brilliant and short synopsis of what ails us. Thanks to Jon Husband for the link.
  3. The people find another workaround for corporatist gouging: When the music publishing oligopoly started gouging people by fixing CD prices, the market found a workaround for the distortion: file-sharing. The industry howled, but they have only themselves to blame. Now the Monsanto biotech oligopoly is howling because Indian farmers are bootlegging (and enhancing) their GM seeds, paying the oligopoly nothing. Another workaround for a market distortion. Alas, this one is scary, because the Frankenseeds threaten the entire Indian ecosystem.
  4. When money loses its value, it’s the poor & middle class who suffer: Now that the US system of remuneration of executives is utterly out of control, with ‘average’ CEO salaries of $18 million per year and fired execs getting quarter billion dollar severances, the fallout is that, to this obscenely overpaid minority, money has no value, so they think nothing of buying $2000/pound valentine chocolates. This is runaway inflation for anything of quality: While a tiny minority bids up the price for a few quality goods to insane levels, the rest of us are left with Chinese crap. Of course, the inflation data published by the administration will never report this: what used to be expected durability and quality is now ‘luxury’, not part of the official numbers and out of reach to all but those who don’t appreciate it.
  5. When something gets too big to manage, there are two options: There are natural limits to communities in nature, and creatures other than humans ‘know’ to rein in their numbers to keep themselves self-manageable. Our species has forgotten this, and the result is organizations and states that are huge, unwieldy and unmanageable. Gar Alperovitz, noting that US population could exceed one billion people by the end of this century, says there are two alternatives: break up or decentralize power. Ideally, he’s right, except that breaking a megalith into a dozen or a hundred slightly-less-massive entities merely creates that many more unmanageable units. The break-up has to be radical, right down to the community level, to the natural limits of self-organization. To that extent, Alerovitz’ two options are really one: we need to break large organizations and states down into community-sized units (150-1000people) and decentralize power to those units.

Cartoon by Wiley Miller from the strip Non-Sequitur.

Posted in Our Culture / Ourselves | 7 Comments

Victimless Crimes?


dangerous drivingWhat do you do when you witness a near-accident, something that might well have caused an accident but didn’t, yet?

You probably conclude that there’s nothing you can do. We face this every day when we get behind the wheel and witness close calls and hazards that are almost always gone before we can react. Too often, when an accident occurs, it might have been averted if the dangerous, careless or illegal behaviour that caused it had been reported earlier.

On a not atypical day this week, during one 45-minute early-rush-hour drive, I witnessed the following:

  • Two vehicles making lane-changes blind because they hadn’t bothered to scrape or defrost their windows. 
  • A guy (all alone) in his SUV watching a movie on his DVD player while he was driving (I am not making this up!)
  • A cement mixer and a semi-trailer from two of our community’s biggest employers driving on no-truck routes, slowing traffic, gouging up the roads and prompting death-defying passing maneuvers on curves from cars trying to get by. 
  • A truck from one of Canada’s “most admired companies” pulling onto the expressway with huge sheets of ice flying off its roof, causing cars behind it to veer off in all directions and nearly causing two accidents.
  • A tailgater in the left lane of the expressway traveling at least 140 km and flashing his lights at cars ahead. 
  • A hugely overloaded and unstable truck two lanes over, incapable of going more than half the expressway speed limit, weaving, its licence plate obscured with mud and wear, piled high with wooden pallets and other wood sticking dangerously out the rear, unflagged.

None of these actually caused an accident, at least not that I saw. So what to do? The traffic news radio stations don’t want to hear it. It’s not enough to warrant a 911 call.

I asked a couple of people I knew what they would do. They told me that they had been told:

  1. The problem must be reported to the authority responsible for the particular road — but who knows who that is and what their phone number is (and what their non-emergency office hours are, which is of course never when these incidents occur)?
  2. You are generally discouraged from phoning in such information to the police; you have to report it in person to prove you’re not a crank — but by the time you can deliver your report to a police station, it’s too late.
  3. You need a licence plate number and driver details, even for trucks with lots of signage, for your report to be accepted — but with all the salt, many licence plates are illegible, and trying to see who’s driving a big truck is often impossible or dangerous.

Our community has a unique program called RoadWatch that provides a citizen report form for dangerous, careless and aggressive driving, which requires you to hand-deliver or (once they get to know you) fax in the form to the local police, regardless of who has jurisdiction on the road. But I suspect they don’t want to see reports that occurred once you crossed the municipal border, and if anyone knows where the closest police station is to every point in their travels it’s time they got a life.

So this is better than nothing, and I plan to use it, but it’s a local solution and far from perfect. My guess is if I turned in five reports in one day like the day I described above, I’d quickly be blacklisted.

We need something better. How would you design it? It needs to be simple and quick (i.e. something like a four-digit cellphone speed dial number), and there needs to be a way to get it out to others in the area so they can avoid and/or confirm the hazard, potentially reducing accidents and giving the police multiple reports to get the offenders off the road. It needs a mechanism to avoid abuse. And it needs to work across jurisdictions. It doesn’t even necessarily have to involve the police directly (though they would probably benefit from monitoring it) — it could just as easily be a peer to peer solution.

Any imaginative ideas?

Category: Miscellany
Posted in Our Culture / Ourselves | 5 Comments