No Time to Think

aha 6My current contract entails a lot of hours at ‘the office’, something I have become unused to. As I build new relationships with my client I am finding myself being given more and more responsibility mainly because, being new on the job, I am not yet inundated with routine tasks and regular emergencies to cope with. I still have time to think about things.

My observation, throughout my career, has been that as businesses become more ‘efficient’ (i.e. they lay more people off and load the work onto fewer and fewer workers), there is less and less time to think. Most of the CEOs I have known openly lament that they have no time to think at all. I suspect that’s why they like mission statements and strategic planning sessions — they are forced, briefly, to get above the day-to-day crises of operation and think about what they are doing and should be doing and how and why to do it. Unfortunately, these often turn into rushed, uninformed, sterile exercises that are totally disconnected from what’s actually happening in the organizations — because the people who participate in these exercises don’t have time to find out what’s really going on (and generally, no one on the front lines is foolish enough to tell them).

The result is that these organizations become completely dysfunctional. A few overpaid people make uninformed, thoughtless decisions and impose them on front-line people who must then find workarounds so they can continue to do their jobs reasonably effectively despite what they are told to do by management (usually ignorantly), told to achieve by management (usually unrealistically), and told to provide to management (usually pointlessly).

This isn’t unique to organizations. Most of us fill our days so full (or have them filled for us) that we have no time to think, until we’re too tired to think.

Thinking is a skill, and like any skill it takes considerable and continuous practice. My sense is that those of us who are paid to think are mostly pretty rusty at doing it. It’s a holistic skill in many senses: it entails both deductive and inductive reasoning. It synthesizes conscious and subconscious knowledge. It requires recalling and drawing on a lot of ideas and information from many different sources. It entails imagining, opening oneself up to and carefully considering novel approaches, perspectives and alternatives. It requires digestion, perception, provocation, attention, and avoiding preconception.

Many of us do puzzles or play games of intellectual skill to try to exercise our brains so we can continue to think effectively. But that’s not really thinking practice — these exercises are generally pretty prescriptive. Real practice involves using everything you know and everything you can do well, and sometimes things you do not so well. It requires stretching, challenging yourself. It’s hard work. And it takes time. There’s a reason why some of our best thinking comes after we’ve ‘slept on it’ — consciously or subconsciously we are finally investing time in thinking.

Not only are too many of us becoming too unpracticed at thinking, I believe many of us no longer have the breadth of useful information, or the generalist experiences and competencies of our ancestors, or the diversity of experiences, or the introspective, meditative, peaceful, uneventful moments, or the unhurried and pensive conversations to draw on, all of which comprise the raw material that effective thinking depends on.

I’m not sure how we can change this — it’s pretty naive to think we can just slow down and take the time it needs to re-learn and practice to think effectively. It requires a completely different management mindset — setting realistic goals, assigning sensible roles, establishing useful processes by consensus and where necessary, and otherwise staying out of the way.

By listening to and observing staff instead of telling them, we empower them to learn more about what works and how it fits with what others do and need. And it frees up management time for thinking. One person can’t do this alone — it requires an entire workforce that can self-manage and function in a flat and largely unsupervised environment. Do this with the wrong staff and you’re a goner — the power vacuum will be filled by the (probably unqualified) person with the biggest ego, as others willingly allow him/her to take the fall for all the incompetent decisions that ensue.

But in the right organization, self-management can produce amazing results. An organization whose people all have the time and capacity to think effectively, and the authority to act on that thought, will trounce their competitors. Who knows, they might even create a model for a better workplace, and go onto change the world. Aha!

Posted in Working Smarter | 4 Comments

Our Un-Winnable Fight Against Disease

chicken slaughterWhen I was a teenager, Scientific-American magazine published a ‘game of life’ by John Conway. In those days before computers, the simple algorithm presented a graph-paper model of emergent complex behaviour, in which, if you had too many ‘people’ too close together, some of them would die of overcrowding, and if you had too few, they would die of isolation. No matter how you arranged the starting population, it would finally either achieve a cyclic stasis or die out altogether (unless you allowed, unrealistically, for a world of unlimited space).

The results are remarkably similar to what happens in real populations. There are, to use the now-famous expression, limits to growth. Exceed them, and the population goes into collapse, either following a normal curve or until some new self-sustainable stasis is reached. If the collapse is too severe or too prolonged, the species becomes extinct.

In our modern world, we keep trying to change the rules of the game in our favour. We have developed antibiotics and hygiene practices to try to defy the diseases that specifically target overcrowded species like ours. We have learned to steal resources from future generations to prolong todayís population spiral, a staggering population explosion that is utterly unsustainable. We may delay the inevitable a while longer, but nature always bats last, and no species can defy her astonishingly complex and effective self-regulation mechanisms (or the laws of thermodynamics) forever. The longer we drag out our unsustainable growth, the more severe the correction that will take place to restore stasis, and the greater the risk of total extinction. The bigger we get, the harder we will fall.

Two of the most amazing and adaptable creatures on the planet are bacteria and poxviruses. Despite the antibiotic (literally, anti-life) chemical soup we soak ourselves and our habitats in, bacteria remain greater in total biomass on this planet than humans (they’re the only species that can claim that honour). Bacteria have an astonishing ability to mutate quickly to become immune to anything we can throw at them. They exist in the hottest deserts, the coldest places on the planet’s surface and far underground where gravitational pressure makes life impossible for other creatures. They are far more resilient and diverse than our species.

Poxviruses exist for virtually every animal species on the planet, and some of the more prolific species have many different poxviruses, each designed by evolution to target only that one species. As the population density of that species rises, the contagiousness and ability of poxviruses to thrive both increase exponentially. Were it not for mosquito poxviruses for example, the world would be covered in swarms of mosquitoes thick enough to block the sun and render most species (including us) quickly extinct. As part of the delicate balance and interconnectedness of life, we owe our very existence to poxviruses. We have, in thanks, eradicated the only currently-known poxvirus targeted at our species: smallpox. We did it by inoculating billions of humans, by contaminating them with the cow poxvirus. The bovine pox is not targeted at us, so it does us no harm, but it is close enough to the smallpox virus to give us immunity to the latter. How long it will take for a new human poxvirus to emerge, or for some latent strain of smallpox (buried underground, where anthrax also lies, or deliberately released by some antisocial person) to discover a whole new generation of uninoculated victims, we do not know. Itís not a matter of if, itís a matter of when.

Much of the current attention of pandemic planners is focused on the influenza virus. Like poxviruses, most influenza viruses are targeted at specific species, and do best where the populations are horrifically overcrowded and homogeneous (no genetic diversity). The modern factory farm with hundreds of thousands of weakened (through lack of sun, exercise, freedom and other essentials of life), nearly-identical animals crowded into an obscenely small area and subjected to horrific daily stress provides an absolutely perfect breeding ground for such viruses. That’s the role of viruses in nature, after all ñ to weed out unnaturally overpopulated creatures and bring the ecosystem back into healthy balance. And voilý ñ poultry flu.

Although viruses rarely make the jump from one species to another, they are very adaptable creatures, and such jumps will occur as random events as the species looks to identify other overcrowded creatures. The more interactions between an infected species and another species, the more opportunity for such a jump to occur. The huge amount of handling of poultry by humans is an open invitation for such evolutionary transformations, and the risk is compounded by the fact we now move poultry from place to place around the globe as often as we move people. As volume and distance of travel of infected creatures from one overpopulated area to another increases, the risk of cross-contamination and inter-species infection rises exponentially. We are just asking for it. So it is no surprise that scientists now predict that the next flu pandemic is overdue and will probably be the result of evolutionary advances enabling easier spread from poultry to humans and then from humans to other humans.

Our solution is to pre-emptively kill hundreds of millions of healthy birds (often gruesomely, but arguably we are at least and at last putting them out of the misery of their horrendous caged lives), and to inject and soak the poultry in other toxins that will encourage even more rapid mutation of bacteria and viruses to forms that are immune to the worst poisons we can invent. Our anti-life inventions will wipe us out long before they will render ‘germs’ extinct. An alien watching all this from afar would conclude we had taken leave of our senses.

One of the most remarkable results of the excessive use of antibiotics is a new strain of bacterial infections generally referred to as MRSA: methicillin (and orthocillin)-resistant staph bacteria. MRSA infections are usually controllable through isolation of sick patients, but they’re highly contagious and have caused fatalities, especially in patients undergoing surgery, and flesh-eating disease. Our predictable response to infections that resist the most inexpensive, safe and popular antibiotics is to prescribe more expensive, less safe antibiotics. But now even the second level of more unpleasant antibiotics ñ vancomycins ñ has been trumped by new bacterial infections (called VRSA and VRE) that are resistant to them too. And to make matters worse, many common bacteria like e.coli and salmonella have now evolved an enzyme called ESBL that makes them immune to known antibiotics as well. Nature always bats last.

If that weren’t enough, nature is also working on an even more ingenious way to bring our numbers back under control. Itís called a prion, and unlike bacteria or viruses, prions aren’t even alive. They’re a kind of toxic evolutionary protein that is also, surprise, species-specific. Mad cow disease (BSE) is caused by one kind of prion, and sheep scapie by another. These are horrible diseases, quite contagious within species. And, surprise, they also sometimes make the jump from one species to another. There is compelling evidence that a variant of Creutzfeld-Jacob Disease (vCJD) is caused by the same prion that causes BSE. That’s why we’ve recently added tens of thousands of healthy cows to the list of slaughter victims in our mindless effort to prevent an epidemic of vCJD. Until very recently we have been casually feeding ground-up waste products from cows to other farmed animals and even pets (creatures that would not, in the wild, eat cows), increasing the likelihood of inter-species prion transmission. The problem is, because it’s not alive, we can’t kill prions with antibiotics or anti-anything. Nature has quickly moved ahead of us in this baseball game, and our casualties and costs in a losing cause are already massive.

I could go on, but I think you get my point. In our fight against diseases, we remain blindly convinced that medicine and technology are somehow going to keep us ahead of the game indefinitely. Such a belief is pure theology, and flies in the face of any rational study of science and history. Sooner or later we must drastically reduce our numbers and concentration, and the numbers and crowding and ill-health of farmed animals, or nature will do it for us, in ways that will be increasingly unpleasant the longer we delay. I think most of us appreciate this instinctively, ‘in our bones’. Whether we have what it takes to act on that voluntarily, to overcome our foolish pride, isanother matter.

Posted in Our Culture / Ourselves | 8 Comments

When NOT To Use E-Mail

email
A while ago I published a workplace communication and collaboration tool decision tree. At that time I outlined five reasons (habit, personality, office layout, ignorance and unavailability) that cause many people to use the wrong tool, and stressed that cost is no longer a factor — most of these tools are available free. It would seem that for most people this is not intuitive. I’m still getting people asking me how they can reduce the inappropriate use of e-mail in their organizations. So this time around I’m going to be more explicit. Here are ten situations when you should not use e-mail, even though you may be tempted to do so:

  1. To communicate bad news, complaints or criticism: It is just too easy for the written word to be misconstrued to use it to convey bad news. Have the courage to deliver it face to face. If that’s impossible or uneconomic, at least do it by phone. And I don’t mean leaving a voice-mail.
  2. When you are seeking information that is not simple and straight-forward: If you receive an e-mail request for information that’s ambiguous or complex, you’re going to be inclined to ignore it, and leave it to someone else to reply. Expect others to do the same with your request. If it’s longer than one screen including dreaded attachments and links that need to be read, expect it to elicit a groan. A better approach is to discover which individual is most likely to have that information, and walk down the hall or pick up the phone and ask for it directly.
  3. When you are seeking approval on something that is involved or controversial: You’re asking for a long e-mail thread that will make everyone involved more annoyed the longer it gets. Same answer as #2: in person or by phone.
  4. When you’re sending a few people complicated instructions: They’re going to have questions. E-mail is a cumbersome way to ask and answer them. Go visit them, or phone them, instead.
  5. When you are asking for comments on a long document (probably attached to your proposed e-mail): This one is tricky, but my experience has been sitting down with people one-on-one and walking them through it will teach you (and the recipient) a lot more in a lot less time, and get more useful comments, than getting written comments that are hard to sync to the original document, or going through the messy and infuriating process of wading through ‘edit mode’ comments in Word. Do you really need to get comments from all those people anyway?
  6. To request information from a group on a recurring basis: If you need data to make important decisions on a regular basis, automate it or otherwise embed it in the business processes. Don’t use the e-mail system every month to ask for the same information.
  7. To convey instructions to a large number of people: First ask yourself whether you need to tell a lot of people how to do their job. Why isn’t this in some on-line policy or procedure manual that people can look up if and when they need to? If you still need to do this, then make it into a self-paced e-learning module and post a link to it on the Intranet. Or if it’s too complicated for self-paced learning, use an interactive e-learning/videoconferencing tool. E-mail makes a lousy training tool.
  8. To achieve consensus: If a consensus is going to be at all meaningful, it needs to be achieved face-to-face, where people can actually discuss it. If that’s impossible, organize a videoconference or at least an audioconference. Organizations are not democracies: Votes by e-mail are only going to annoy those who get outvoted. Either invest the time to really listen to what people think, or just make a decision and live with it.
  9. To explore a subject or idea: Learn and apply Open Space methods. If that’s not practical, use a good online forum/discussion tool instead of e-mail.
  10. To send news, interesting documents, links, policies, directory updates and other ‘FYI’ stuff: Post it, where those who care about it can browse or RSS-subscribe to it. If the audience is a community of practice or community of interest, post it on a blog. If the audience is a project team, a group with a shared sense of purpose and urgency, post it to the team’s collaboration space or wiki. If the audience is really broader than that, post it to the Intranet, Extranet or public Internet site.

Some situations are a judgement call. For example, when you’re canvassing information from a large number of people, it makes sense to use a survey form or other short, simple-to-answer form instead of an e-mail. If it will fit on one screen, then it may make sense to embed it right in an e-mail message and send it that way. Otherwise, it’s probably better to send people a link to a proper survey tool, ask nicely, and expect very few people to reply.

And if you’re trying to arrange a meeting with a bunch of people, a lot depends on whether they share a calendar or other booking tool; if not, you may have to use a short e-mail.

If you need to send an attachment, think twice: e-mail is probably not the right vehicle, for one of the reasons above. Ditto if your e-mail is more than a screen in length. Or if you’re using an e-mail ‘group’ to send to. Or if your e-mail thread is already longer than three messages long. Or if you’re sending something out to a large group without really knowing who it should properly be targeted at. If you keep your own messages in a ‘sent messages’ folder, take a peek through them; you’ll probably blush at the number that would have been better unsent, dealt with another way.

So what’s left for e-mail?

  • Simple, unambiguous, straightforward requests for information, requests for approval and instructions, to one or a very small group of people (and even some of these requests for information are better addressed using instant messaging, if you have it). These are messages that the recipient can either deal with (or, worst case, add to their ‘to do’list) in less than a minute.
  • And, of course, things someone has specifically asked you to e-mail to them.

There. Is that clearer?

Posted in Using Weblogs and Technology | 4 Comments

An Eco-Activist Now in Office Confesses Her Government’s Impotence to Help the Environment

smogThis morning the CBC had an extensive interview with Ontario’s Minister of the Environment, Laurel Broten. Broten used to be an environmental activist, protesting on Parliament Hill against various social and environmental outrages and the negligence and indifference of the federal government. Aside from the fact she is a generation younger than I am, her history isn’t all that different than mine. Serendipity took her out of professional practice and into politics.

Since she became environment minister, she’s been under enormous pressure to deliver on her rhetoric, and is finding that it isn’t all that easy to do. She has had to defend a host of unpopular and environmentally destructive provincial government policies:

  • Backsliding on the promise to close the province’s coal-fired generators, which are Canadaís greatest polluters; she claimed that the technology to replace them with renewable and other non-polluting sources of energy is not yet up to the task, and it will take another 10-20 years to do so
  • Defending the province’s decision to invest additional money in nuclear power for the province, despite the dreadful record of the existing nukes, their astronomical cost, and the safety and waste disposal risks associated with them
  • Being accused of having a double standard when she criticized the US for not reducing emissions in the six Duke Energy private coal-fired energy plants that dump most of their toxins in downwind Ontario
  • Inaction in the face of Toronto’s decision to buy a huge landfill site near London Ontario (adjacent to First Nation lands) to serve as a dump site for Toronto garbage that Michigan is justifiably no longer accepting
  • Allowing toxic paper mill sludge to be spread on Ontario lands with no control or oversight, despite a report commissioned by the province suggesting that the sludge needed to be decontaminated first
  • Allowing the giant Lafarge Cement corporation to burn a massive quantity of tires on its site as an ‘experiment’

What was most remarkable about this morning’s interview was that the once idealistic activist Broten was reduced to delivering platitudes and admissions of lack of control, ideas and alternatives, in the face of pointed questions from the CBC reporter. She essentially confessed that the provincial government sees no alternative but to continue to burn dirty coal for at least another decade and to build more nuclear plants (although the administration of the provincial nuclear power agency has been so bad that they’ve fired the last two sets of executives, paying them a fortune in severance, and although we are still paying a surcharge in our monthly electricity bills for the massive debt accumulated by the previous nuclear power agency). And, though she’s a lawyer herself, she  essentially acknowledged the impotence of the provincial government to exercise any authority over the pollution and waste of the private sector, to help us achieve our Kyoto targets, which her government is supposedly striving to achieve.

The CBC host pointed out a recent report that claimed that, even if all the coal-fired energy generating plants in Canada were shut down, and even if the atrociously polluting Alberta tar sands project were shut down, Canada still would only be 10% closer to achieving its Kyoto targets than it is today. What is the provincial government doing, he asked, to ramp up the efforts of everyone ñ individual, corporation and governments at all levels ñ by sufficient magnitude that the world we leave our children and grandchildren will not be poisoned? The evasive answer from the activist environment minister, which could under different circumstances have been you or me, was essentially nothing. They’re doing all they can. They can do nothing more.

This is not a conservative government running interference for greedy corporatists. This is a small-and-capital-L liberal government with high ideals, facing the grim reality of an unforgiving North American NAFTA marketplace where governments are compelled not to exceed the lowest environmental standards of all signatory governments or face billion dollar lawsuits for illegal restraint of trade. They are facing corporations, mostly foreign-owned corporations with no loyalty to Canada or Canadian workers, who have accepted huge subsidies and grants to locate and supposedly bring jobs to Ontario but who would leave Ontario tomorrow at the drop of a hat in favour of a regime with more lax environmental and social standards. They are facing voters who would short-sightedly (and probably will, this October) vote them out of office and vote in instead a conservative regime that plans to dismantle what pitiful social and environmental regulations exist in the province and bribe the people with their own money (tax cuts mainly for the Conservatives’ rich friends and campaign benefactors, disguised as across-the-board tax cuts, financed by deregulation and deficit spending ñ sound familiar?) And they are facing a powerful Chamber of Commerce lobby whose dominant big businesses lie and bully small businesses into believing that what’s good for the giant corporations is good for the entrepreneur ñ when the truth is the exact opposite.

In the face of this power, corporatist wealth and citizen ignorance, the people of Ontario in October will have to choose between these impotent and disappointing Liberal incumbents, a Conservative party with enormous money behind it driven by a soft-pedaled Bush-style right-wing economic ideology, and an NDP party whose poor track record and chumminess with organized labour leaves them untrusted by the majority. In our archaic first-past-the-post election system, the Conservatives need only 35% of the vote to gain a majority, and set back environmental and social progress by decades, just as the last Conservative regime did and just as the current federal Conservative minority is doing. Current voter polls suggest they will succeed in doing so.

Those of us who know and care will shrug and acknowledge that, since the Liberals were impotent despite the zeal of people like Broten, the result will be only slightly worse than it is now. And that achieving what we need to achieve, to create a world for our children and grandchildren that we, and they, can be proud of andhealthy in, will be only slightly more impossible.

Posted in Collapse Watch | 3 Comments

Sunday Open Thread – February 4, 2007

Winter Trees

What I’m planning on writing about soon:

  • Finding & Working With Others to Save the World: Ways to enable billions to sync with us, on their own terms, in their own context, developing their own plan of action, and then to connect and collaborate in powerful ways, in experiments and in creating and refining working models in their own self-selected Earth-stewarding intentional communities, so that they no longer need the systems that are destroying our world.
  • Diseases to Fear More Than Flu: MRSA. Prion diseases. Modern chronic diseases of the auto-immune and other systems that are epidemic without being contagious, environmental rather than viral. Diseases that neither medicine nor pharmacy can cure, or prevent.
  • What’s Holding Us Back: Our modern society’s three-way tension between falling into the Centre, progressing to the Edge, and just giving up.

What I’m thinking about:

What I wrote about yesterday, about the collective change of mind that seems to be spreading, peer-to-peer, through the mainstream of our society, unaffected by anything in the mainstream media, by political press releases, or by corporatist propaganda. I saw this “something happening here” in the late 1960s, and never expected to see it again.

The Fourth Turning. There are signs of this too, with consequences almost too grim to imagine. Which will prevail, the collective change of mind (an opening of a new global consciousness) or the fourth turning (an era of repression, violent reactionary tyranny)? Or neither? Or both?

My colitis flare-up continues, but it’s much different from the initial disease. This time I’m getting a fair amount of bleeding but very little pain. My stomach’s noisy but not irregular. I’m tired but not exhausted. My mood is much better and my stress level is much lower.Any sufferers out there have any thoughts on this?

What’s on your mind this week?

Posted in Our Culture / Ourselves | 13 Comments

Saturday Links for the Week: February 3, 2007: The Reflective Edition

Sheldrake by Kev Lewis
Sheldrake landing by gifted UK nature photographer Kev Lewis

What’s Going on Out There?: I’m finding myself increasingly impatient with the so-called ‘news’. What appears in the headlines seems more and more disconnected from what is really going on out there. So what is really going on?

  1. A slow, major mindshift: A year ago, for me to talk about civilizational collapse by the end of this century would merely have raised eyebrows. Now, suddenly, it is gradually becoming a credible worldview to many, and for some, accepted wisdom. There is enormous cynicism that we can do anything about it in time, but across the political spectrum there seems to be a growing sense that ‘this can’t go on’. This has happened despite the mainstream media, despite the politicians, despite the scientific reports (none of which most people pay any attention to). It is as if the bodies of the public have suddenly woken up to what a synthesis of all the conscious and especially the unconscious information they are absorbing is telling them: “There’s something happening here.” I can still hardly believe it. Strange. Important. Anyone else out there on the Edge getting this vibe?
  2. Embracing complexity: Simple, efficient, homogeneous = fragile. Complex, effective, diverse = resilient. In what we grow and what we eat. In what we buy and sell. In how we determine what to do, in organizations and in letting-ourselves-change. In everything. 
  3. The end of coddling obsolete and dangerous religions: First it was Dawkins’ book criticizing organized religion as anachronistic. Now there’s even an acknowledgement that drastic reductions in human population are needed if we’re to have any hope of putting a dint in the major social problems of our time. Organizations that claim we all have a right and/or duty to overpopulate our planet to the point of extinction must be confronted and made as socially loathsome as those that advocate genocide. 
  4. The end of trust of leaders and the demand for transparency: FEMA, Enron, the Bush Administration’s rogues’ gallery, have all started to bring about a growing distrust of leaders, their infallibility, and the need for the ability to oversee and second guess, and even replace egomaniacal decisions with the Wisdom of Crowds. Bush’s ‘signing statements’, which allow him to put himself above the law, are now being recognized as the outrageous abuse of power that they are.
  5. Thinking a little further ahead: A new CDC study on emergency preparedness acknowledges, at last, that it’s the actions of the people, not the political and emergency organizations, that will make all the difference in an emergency like a flu pandemic. That means closing schools, workplaces and shopping malls, and teaching children to be the vanguard by coughing into sleeves and washing their hands faithfully. And it means thinking past the next newsday, election and quarterlyfinancial statement. Aha!
Posted in Our Culture / Ourselves | 10 Comments

Reinventing Government: A Wildly Idealistic Proposal

Research GardenHereís a wacky idea: How about making government a model for natural, responsible, community-based sustainable enterprise? Yes, of course, government is currently bureaucratic, unresponsive, and inefficient. And itís not especially effective either.

What if we were to reinvent government in a way that would work?

The first thing we would have to do is completely decentralize it. People would self-select themselves into physically contiguous communities of, say, 150-1000 people. This would be the only level of government, and the only authority able to collect money from its members, and it would have the authority to do so in any of a variety of equitable ways, drawing from a set of models predetermined by a representative assembly of people from all communities. It would also have the responsibility to provide all essential services and (if it so chose) some optional additional services for the community members (the lists of which, and standards for which, would also be set by the representative assembly). It would have the option, for each service, of sourcing each service it provided from within the community, or of jointly sourcing the service with adjacent communities from suppliers within that group of communities. So, for example, a community might have its own group of resident family doctors, teachers, its own energy supply co-op, local food co-op, building and road maintenance co-op and community centre, but might jointly contract with neighbouring communities for hospital, long-term care, university, water supply, communications and other services that cannot be effectively provided in every community.

All essential services: food, water, home construction, roads, energy, health care, education, social services, communications, resource stewardship and environmental protection, would be collectively owned, managed and regulated by the community on a not-for-profit basis. People (other than unpaid volunteers) providing these services would have to live in the community or, in the case of jointly sourced services, live in one of the communities contracting jointly for the services.

This is a self-governance model. It precludes the need for national, state and regional governments. It is a model that is based on networks and connection, not hierarchy and power.

Such a model poses several challenges:

  1. It would take practice to make it work. We would have to learn how to participate in the democratic and decision-making processes again. We would have to learn to trust each other. We would have to learn how to build genuine consensus. There are some good examples for this, but it would require a great deal of patience and energy. I think it would be worth it.
  2. It would require a mechanism to deal with people who refuse to comply with the decisions of the community. Consensus is a process that requires essential unanimity, rather than the power-brokering and coercion that occurs in ‘voting’ systems. And there’s someone in every crowd who refuses to work for genuine consensus. A graceful way to give these people space to self-select themselves out of the community would be needed. Examples for this also exist.
  3. It would require the abolition of the concepts of private property and ‘ownership’ of land, replaced with a collective stewardship model. The current model of acquisition of property encourages personal greed and works against the interests of the collective community. Some sort of transitional grandfathering would be needed (perhaps until the death of current property owners or 25 years, whichever comes first, after which title transfers to the community). Once property belongs to no one, it can be stewarded in the interest of the entire community.
  4. It would require a mechanism to allow people to move easily until they discover a community that works for them. Our current communities are designed for the convenience of the development industry and other corporate interests, not for the coming-together of people with like minds and shared values. It would take at least a generation for communities to re-form around such common interest, and in the interim people need to be able to move easily and inexpensively to communities to discover those they were meant to live with.
  5. It would require a mechanism to address inequity of income within and between communities. I have written before about a tax on ‘bads’ (pollution, waste and use of non-renewable resources) instead of goods, and a tax on excessive wealth (beyond a certain threshold). These taxes could be used both for environmental remediation and for redistribution of wealth.
  6. It would require a mechanism to facilitate trade in non-essential goods and services between communities. Beyond the provision of essential services and subject to the taxes on ‘bads’ and excessive wealth, the market should determine what gets produced and distributed to those who want it. But two of those ‘bads’ are long-distance transportation (which consumes large amounts of non-renewable resources) and (in the case of goods that can reasonably be produced locally) importation (which deprives the local economy of jobs by exploiting a distorted and unequal playing field). So some kind of oversight board would need to monitor and regulate inter-community and international trade.

So there is still a need for a national body to enforce inter-community regulations and to collect and invest the tax on ‘bads’ and redistribute the tax on excessive wealth. But it would not be a political, law-making organization. As long as we agreed to abide by certain sustainable principles (by which many indigenous peoples have lived for millennia), principles of responsibility, equity and stewardship, we should not need any new laws or regulations once the regime is in place.

Some will argue this is just a re-invention of communism. But this model is, in fact, much closer to anarchism than any other -ism. No one likes big, impersonal, bureaucratic government removed from the problems it promulgates laws for, and largely irresponsible and unresponsive to those who it supposedly serves. This model provides for as little government as is needed for a healthy, sustainable world, but no less. And as much as possible, this little government is as close to the people as possible, so those making the decisions cannot escape their consequences by flying to a distant capital city.

I don’t really think it’s possible to move from where we are now to this model, though it’s fun to ponder. I’m not even sure that model intentional communities that proved how well this model worked would be allowed to secede from existing levels of hierarchical government oversight and go their own collective, networked way.

But just maybe this model might work in the society that remains after civilization’s fall. At that point, there will be no government to replace and do battle with. The survivors will be much fewer than we have to contend with today, with much less squabbling over land and other resources made scarce by human overpopulation and wastefulness. They will be looking for a better wayto live. This might give them some good ideas how to start.

Posted in Collapse Watch | 9 Comments

The Mainstream Media Model

tar sands
Photo: Alberta tar sands, Melina Mara, Washington Post

A recent survey suggests Canadians now think the environment is the most pressing issue facing us ñ ahead, for the first time, of health, education, the economy and unemployment. This finding follows a series of embarrassing news stories about the Canadian Conservativesí Bush-style disregard for the subject, and minority PM Harper’s personal and long-standing loathing of environmentalism as a “socialist scheme“, plus news coverage of the election of environmentalist StÈphane Dion as leader of the Liberal Party and shoo-in for next PM.

Canadians have always been environmentalists. But until Harper there were no anti-environment political leaders. Even Albertans, the most conservative Canadians, are distraught about their tar sands eco-holocaust, an immense and catastrophically destructive project with absolutely no regulatory oversight. And the media are starting to report this (way too late, of course). Today, a Canadian conservation group made headlines by issuing a report suggesting zero development in Canadaís Northwest Territories would produce ten times the economic value of the proposed (and approved) mega-pipeline, drilling and highway project for the pristine and fragile Mackenzie River valley.

Whatís going on here? In normal times, the environment is not even on the mainstream media radar. The Green Party, with 5-10% of popular vote in recent elections, has always been consciously shut out of the pre-election leadersí debates sponsored by the mainstream media oligopoly. “Theyíre a one-issue fringe party”, one media executive said. But now, suddenly, we’re deluged with environmental stories. “Itís going to be the deciding issue in the next election and probably others to come”, one radio media pundit said the other day.

Meanwhile, Canadians haven’t really changed their views on the subject at all. We always and overwhelmingly supported Kyoto, no matter what Harper would have you believe. We believe mega-polluters should be jailed, no matter who they are or how many jobs they have allegedly created. And environmentalists like David Suzuki consistently prevail in lists of Canada’s most admired people.

What has happened is that the mainstream media, instead of doing their job — making what’s important interesting — have been simply lazy, attending press conferences at which they’re spoon-fed sound bites. And when they started to notice that a lot of these sound bites prepared by politicians were suddenly about Green issues, they switched from completely ignoring the environment to over-reporting it. Extensively but superficially. And then Canadians, inundated with environmental stories and offended by Harper’s anti-Green extremism, and then pursued by pollsters, did the expected and elevated the issue to number one on the oversimplified media hit parade.

But the disaster of the Alberta tar sands continues unabated, with more mainstream reporting on it but no investigative journalism (too expensive and too much work). The Mackenzie River megaproject is proceeding full speed. The so-called ëliberalí government of (ex-Conservative) Jean Charest in QuÈbec has just announced another god-awful massive flooding of Northern QuÈbec wilderness for yet another devastating hydro dam and diversion project. Our politicians, for all their rhetoric, are aiding and betting these and other mega-polluters, and the media (most of whom rely on advertising from these same corporatists) will not call them to account.

The CBC is the best of a sorry lot, but theyíre financially starved and bureaucratic (the latter a result of being too big and too centralized, not a consequence of being publicly funded). There is no money to be made by private broadcasters in the mainstream media oligopoly from investigative journalism, and lots to be made  by turning a blind eye to corporatist misdeeds, and just blandly regurgitating self-promoting government and corporate press releases.

It’s the same the world over. The mainstream legacy media are too lazy, complacent and profit-focused to learn what’s really going on and then tell us. They are doing the public a great disservice. And judging from the assessment of the media by citizens in recent polls, the public knows it. But the public will only care enough to do something about it when it affects them personally, and by then it will be too late.

As I’ve said before, the political arena is no place for environmentalists who actually want to accomplish something. We need instead to do the journalists’ job and investigate, research, learn and spread the word through our own personal networks and personal journalism. Neither the corporatist mega-polluters nor the politicians can hide from the truth. Once the citizens realize the degree to which corporate-political complicity is despoiling our land, ruining our air, poisoning us, exhausting and fouling our water, stealing and depleting our resources, and depriving us of any sustainable legacy to leave our children andgrand-children, we will starve them out and bring them down.

Just donít expect the mainstream media to lend a hand.

Categories: Canadian Politics, and The Media
Posted in How the World Really Works | 4 Comments

Finding Our Way Home

bird of paradise by atpm.com
Bird of Paradise, photo from ATPM.com

We are all dislocated people.

We were not meant to live in cities, in climates that our naked bodies are not suited to, in lands where finding wild and healthy food isn’t easy and delightful. We are creatures of the jungle. There is no room for us now, in the jungle, and we have forgotten how to live there anyway. And within a few decades the jungle will all be gone in any case. If we long for that home we will do so in vain.

A couple of years ago I wrote a passage, from the perspective of a duck, that I still get comments on from time to time:

I thought I would offer this blog’s human readers some advice on how to be human. From what I can see from my pond, homo sapiens isn’t very good at it. I suspect that’s because you’ve only been around for three million years or so, unlike us longer-term residents who have had more time to figure out the rules. Here are a few of them for your edification:

  • The flock is everything. A flock is a tribe. A flock of ducks is known as a raft or a team. A flock or tribe is much more than a family (in every sense) and nothing like your human culture’s towns or ethnicities or nations. The tribe teaches you most of what you need to know to live successfully. You (plural) are the tribe. Without the tribe you are nothing.
  • Senses are honed by exercising them, but you humans spend much of your life in abstractions. Look until you really see what’s happening and why it’s happening and why it matters. These are important learnings, not minutiae. The devil isn’t the only thing in the details. If you stop listening, seeing, learning, you are no longer really alive.
  • Know your place. We are all part of a web, a mosaic, and we all travel, but ultimately we have our own place, our ‘home’. If you’re not totally connected with everything and every creature that is part of your place, then it isn’t your place. If you don’t have a place, then you don’t yet really exist. A house is not a place, though if it’s open it can be part of one. A mind is not a place.

Study us ducks, or even your cat and dog companions, and you will learn more about teams and tribes, about how to ‘come to your senses’, about the meaning of home, and about how to really belong in this world, far more than you will ever learn in books and classrooms and blogs and the workplaces where you meaninglessly slave away your lives.

I could tell you much more, but that’s enough for now. As your T.S. Eliot says, Human kind cannot bear very much reality.

When I wrote this, I had been sitting quietly at the edge of my wetland home, watching the ducks and imagining what they could say to me if only I understood their language. And I began feeling ‘homesick’. Not the nostalgia for the sanitized, idealized past, in the place I grew up. Not the insecure yearning for a simpler, secure, responsibility-free existence. Rather, a longing for a place I had never known, calling to me.

My current home is a lovely place, one that I leave as rarely as possible and spend as much time as possible exploring and learning more about. It is my connection to this current home that allows me to hear the call of my true home, in some faraway jungle that exists only in my imagination and in my bones and in my genetic code, my intuition. I can only describe it as a joyful ache, because the mere thought of it, and what I, and others for whom it is also home and with whom I am meant to be living, would be doing there, if only we could make our way forward to that place, makes me smile.

I am very content with my current home. It is the best home that one could hope to find in this terrible, crowded modern world. It has allowed me to discover a great deal about myself and what it means to be human, and alive. And it has enabled me to Let-Myself-Change. But it is not my true home, and much of the learning I ache for is not possible here or anyplace that is left for humans to choose to live.

This is what makes me despair most about our future. With all the challenges we face in this century, we are not very well equipped to know what we must do, because we are so disconnected from the only place, our true home, from which such knowledge can come. We can, of course, adapt to any place, learn to call any place home; that is the great strength of our species. But in that adaptation so much learning and knowledge and capacity is inevitably lost. Even indigenous peoples — who appreciate this far more than most, and more than I, lucky as I am to have found a wonderful half-way surrogate home — cannot really know what must be done. And as they, and we, become further displaced, again and again, by what we strangely call ëprogressí, that knowledge fades even further from our grasp. We may call these astonishing places ëhomeí, but we do not belong here.

Most of the very bright people I know have spent all their lives in cities, and when I speak to them about this it is as if I were speaking a foreign language. They have no idea what I mean. Soon, this will be true for all of us. We will have such knowledge as the world has never seen or imagined.

But it will not be the knowledge we need to be human, to be who we really are. We will have lost the final compass that could have shown us, at last, theway home.

Category: Our Culture
Posted in Our Culture / Ourselves | 1 Comment

Decision-Making: Weighing the Evidence

Decision Process Wisdom of CrowdsEarly in The Wisdom of Crowds, James Surowiecki makes this statement about decision-making:

“There is no evidence that one can become expert in something as broad as decision-making, policy, or strategy…or perhaps even management. … Large groups of diverse individuals will make more intelligent decisions than even the most skilled decision-maker.”

The implication of this is that individual business executives, expert consultants, investment analysts, learned doctors and heads of state are not competent to make important decisions related to cognitive, coordination or cooperation problems, and should always defer to the collective wisdom of large diverse groups when such problems arise.

Surowiecki identifies five types of decisions that qualified (reasonably informed, diverse, independent) ‘crowds’ are especially competent at:

  • ascertaining (all the) pertinent facts surrounding an issue
  • predicting outcomes
  • making a decision among a discrete set or finite range of alternatives
  • determining an optimal process to follow (in simple or complicated situations, but not complex ones)
  • assessing causality (in simple or complicated situations, but not complex ones)

Crowds are not particularly good at imagining solutions to problems, or knowing which tools and methods to use to solve them ñ creative groups and individuals are better at these elements of decision-making.

Most decisions involve some aspects that are best done by a substantial diverse crowd, and other aspects that are best handled by small creative groups or individuals. The chart above right shows how these aspects could be combined to make an overall decision.

We make decisions based on a judgemental synthesis of what we ‘know’ intellectually, perceptually, emotionally, and intuitively. That knowledge may be direct, from personal experience, or indirect, from what we’ve read or been told by someone whose judgement we trust.

Indigenous peoples tend to make decisions more holistically, rather than biasing their decisions in favour of intellectual knowledge alone. They are more tentative in their judgements and try to allow more time for all knowledge, including that which is subconscious, to be considered and integrated. They will place great weight on the judgements of those they trust, but ultimately each individual will be trusted (given the authority) and expected (given the responsibility) to make any decision that affects them alone, without having to justify it to others. When the decision affects others, they will make the decision-making process a collective one, and will allow those who disagree with the decision to opt out of it (provided that does not adversely affect the welfare of others).

In today’s crowded and massively interdependent world, nearly every decision affects many people, and we rarely have either the responsibility or the authority for making decisions alone. And, as Surowiecki points out, when we do have the personal authority to make decisions for others (because of our position atop the hierarchy), we are likely to do so badly. So many important decisions either are, or should be, collective decisions.

If you have watched decisions being made by a collective, you can see how this process can go terribly wrong. A particular vulnerability of collectives  is the all-too-human propensity to be grateful that someone else is taking on the difficult work of running the group and making the tough decisions. The politics of collective decision-making often comes down to the grabbing of authority and the shrugging off of responsibility, until the decisions end up being made by a small faction (or even an individual) willing to accept (most of) the responsibility for the decision as long as they have (substantially all of) the authority. Itís a copping-out process that allows the power-hungry and indifferent to collude and bully the remainder, and this invariably leads to sub-optimal decisions.

Collective decisions also tend to give greater weight to intellectual knowledge than perceptual, emotional, and intuitive knowledge, because of its perceived ‘objectivity’ (and hence simpler process of achieving understanding and agreement on its veracity). As a result, collective decisions, even those we have acceded to, often leave us feeling uneasy, since we feel (emotionally or intuitively, but in ways we can’t readily articulate) that the decision-making process was incomplete and flawed.

Nowhere is this prejudice for intellectual knowledge more evident than in the new field of “evidence-based decision-making’. Evidence (=what can be seen or understood easily) will not allow for the introduction of emotional or instinctive judgement, no matter how valid it may be. It can be applied tyrannically to overrule experience with the greater weight of ’empirical data’ and so-called ‘best practices’, even when the result may be catastrophic. It can also be applied helpfully to overrule pigheadedness and short-sightedness.

So, for example, the egomaniacal doctor who ‘knows’ that prescribing x is always the best solution for every patient can be reined in and made more responsible when ‘the evidence shows’ that y is usually a better prescription. But so too can the professional whose insight into individual differences may cause him/her to occasionally prescribe z because in a rare few other cases in his/her experience, with a certain combination of symptoms (too few to constitute substantive ‘evidence’), z proved to be a better answer.

You can be sure the lawyers will weigh in consistently on the side of treatment y, to the advantage of the patients of the egomaniacal doctor doling out x, and to the detriment of the patients of the wise doctor, patients for whom z is a better prescription. The result is that every patient with the general symptoms will get prescribed y, and will be unable to sue even if the doctor knew z or x would have been a better prescription. And every patient prescribed z or x will be able to sue their doctor, even if that was the best prescription in their individual case. We should all have learned by now that in complex (human and ecological) systems there are no best practices ñ every situation is different, and the ‘best practice’ for dealing with it is unique.

Evidence is, after all, a loaded word. What we call evidence is the data that we personally find useful in a particular context, and in complex systems we all have different contexts and perspectives, so we will never agree on what is appropriate evidence, or on what the evidence ‘means’. For example, when a conservative politician reads crime news, he sees ‘evidence’ supporting a decision for more law and order. The liberal considering the same data will see ‘evidence’ for a decision to improve social welfare, improve education and strengthen gun control.

The best sort of evidence is first-hand observation, since the context is harder to omit or misconstrue, but even it must be filtered through our personal worldviews, worldviews that are inherently subjective and biased. And sometimes that’s a good thing: unemotional, insensitive, unintuitive decisions can be colossally bad ones.

Stories are the best second-hand evidence, but we all know how subversive they can be, by selective omission and emphasis. As for lesser evidence, lies, damned lies and statistics, as they say. You can make the numbers say whatever you want them to say.

So there are six major obstacles that interfere with our ability to make good collective decisions:

  1. Exclusion: Not involving all of the necessary or appropriate people in the decision-making process (e.g. excluding the patient from medical decisions).
  2. Political Interference: Precluding fair and equal participation of all members of the collective group (e.g. by bullying, back-room deals, power games and abrogation of responsibility).
  3. Personal Bias: In how our worldview filters and interprets the ëevidenceí.
  4. Bias Towards Intellectual Knowledge: Because what we know holistically is subtler and more complex than we can ever express in language and hence communicate persuasively to others.
  5. Context-Free Evidence: Some of the best ‘evidence’ can only be properly internalized when it is observed directly, or at least understood through exceptionally-crafted stories; without such context, mere data loses much of its decision-making value.
  6. Consensus-Building Incompetence: Few of us have learned the difficult skill of engaging other points of view, synthesizing, working through differences instead of glossing them over, trivializing them, or over-compromising ñ work that is necessary to achieve true consensus. Most of us have little patience for this process, which can take enormous time and energy.

The solution, as with most complex problems, is to discover and follow good working models. Open Space and its invitation process can help address the problem of exclusion. So can simple humility: find the politician and the doctor and the planner who consult genuinely with those affected by their decisions before they are made. My experience has been that informed groups with good facilitators can minimize political interference.

Only good critical thinking skills, and patience, can begin to overcome our most dangerous personal biases: Things are the way they are for a reason, and we are oh so quick to judge and oversimplify what that reason is. Knowing people who do think holistically (hard to find in the corporate world, alas) can help you acquire this capacity yourself, reducing your bias toward ‘objective’, rational knowledge.

Getting out of your house and office and seeing things first hand will increase your appreciation of the complexity of issues and your insistence on creating a context of understanding before jumping to conclusions (and decisions). So will learning to tell better stories. And the only solution for improving your consensus-building competence is practice. I know a dozen people who seem to be able to achieve remarkable consensus, but only two of them (both women) do so genuinely, and it’s a skill that did not come easily (the other ten are just great at sweeping differences under the rug, which inevitably resurface later with greater virulence).

So, like motherhood and apple pie, Evidence-Based Decision-Making is a great idea. But what evidence, according to whose interpretation, arrived at how, in what context, assessed through what decision-making process,and including whom?

The devil, as always, is in the details.

Category: Collaboration
Posted in Working Smarter | 1 Comment