Knowing Knowledge


knowing knowledge
George Siemens’ online book Knowing Knowledge is fun to read: It’s laid out like a Tom Peters book — full of graphics and different type fonts, and some wonderful quotations1. It has a kind of stream-of-consciousness style that’s a bit McLuhanesque. It’s playful. I resisted the temptation to take notes and synthesize it (perhaps because I read it on-screen), although I thought it sometimes presented concepts awkwardly and had a few glaring omissions. For example, after saying he doesn’t believe in categorizing, he presents a set of categories of knowledge — knowing about x, knowing how to do x, knowing how to be x, knowing where to find x, knowing how and why to transform x — but omits knowing who knows x 2).

At the end of the first section of the book he presents these knowledge/learning ‘principles of connectivism’:

  • Learning and knowledge require diversity of opinions to present the wholeÖand to permit selection of best approach.     
  • Learning is a network formation process of connecting specialized nodes or information sources.    
  • Knowledge rests in networks.
  • Knowledge may reside in non-human appliances, and learning is enabled/facilitated by technology.
  • Capacity to know more is more critical than what is currently known.     
  • Learning and knowing are constant, on going processes (not end states or products).     
  • Ability to see connections and recognize patterns and make sense between fields, ideas, and concepts is the core skill for individuals today.
  • Currency (accurate, up-to-date knowledge) is the intent of all connectivist learning activities.
  • Decision-making is learning. Choosing what to learn and the meaning of incoming information is seen through the lens of a shifting reality. While there is a right answer now, it may be wrong tomorrow due to alterations in the information climate affecting the decision.

A healthy learning environment, he says, is open, self-managed, fostered, and conducive to knowledge flow. He implies, as I have argued, that ‘just in time’ learning is usually better than ‘just in case’ learning, and that collaboration, receptiveness, engagement, pattern-recognition, direct experience, and sense-making are essential or conducive to the learning process.

Siemens introduces the concept of ‘context games’ — interactions where our understandings and filters ‘compete’ in our (and other conversants’) contexts for our (and others’) acceptance.

This is all interesting, but after awhile you start to ask yourself how it can be useful. As fascinating as his theories and models are, I was hoping for something of practical value comparable to my contrasting of the old 1990s ‘acquire, store, add value, disseminate’ and the new 2000s ‘connect, canvass, synthesize, apply’ models of knowledge management:

from collection to connection C2-1a

In the second part of the book, Siemens describes how the principles he outlines in the first part might be applied. As I outlined in my earlier article, the approach he suggests to improve knowledge-sharing and learning in organizations is evolutionary and iterative rather than imposed. It responds to needs as they emerge rather than pre-supposing what those needs are. It demands a deep knowledge of the current state (which requires going out and talking to and observing people on the front lines to see what is really happening in their use of information and technology, and appreciating what they need and how they learn). It is a continuous process rather than a disjoint series of projects and ‘releases’. It is focused on developing competence and capacity, rather than just increasing the volume of information flows. For all of these reasons it is superior to the methodologies that have been Standard Operating Procedure in KM for more than a decade.

As the illustration at the top of this article shows, this approach is cyclical, two-way, and accommodates the needs of both managers and front-line staff. Change is perceived to be a consensual process: Only when there is a consensus that change is valuable will it “take root”. The four change enablers in the graphic operate almost like a pendulum: The demand for change (usually from customers, sometimes from management, sometimes from front-line workers’ learning and adaptation) precipitates ‘affordances’ (possibilities, ideas, alternatives and potentials) which, in turn, if they can achieve consensual traction, precipitate structural, systems, and infrastructure change within the organization, which, in turn, finally produce new methods and processes — different ways of doing things in the organization.

Or, in other words, needs -> possibilities -> change programs -> new processes & tools. Then, the adoption of these new processes & tools (often in unanticipated ways) yields new change programs and raises new possibilities that evoke new ëneedsí. Through several iterations (swings of the pendulum) all four elements converge on a new stasis, until new needs and change pressures restart the process.

A healthy knowledge ecology (knowledge-sharing environment), Siemens says, has the following attributes: flexibility, diversity of tools (for obtaining content, context and connection), consistency and sufficiency of time and attention, trust, simplicity, encouragement, connectedness, decentralization, and tolerance for experimentation and failure, with ëspaceí for experts and novices to meet, self-expression, debate, dialogue, search for archived knowledge, structured learning, communication of news, and nurturing of ideas. Networks form within such ecologies, and provide better knowledge and learning environments than hierarchies: As Siemens said (better, I think) in another article:

The desire for centralization is strong. These organizations want learners to access their sites for content/interaction/knowledge. Learners, on the other hand, already have their personal spaces (myspace, facebook, aggregators). They donít want to go to someone elseís program/site to experience content. They want your content in their space…When we try and create Communities of Practice (CoPs) online, we take the same approach ñ come to our community. I think thatís the wrong approach. The community should come to the user.

In the same article (and also in the book), Siemens eloquently describes the way in which knowledge/understanding emerges in social, ecological and other complex environments, much to the consternation of organizationsí command-and-control types:

We have a mindset of ìknowing before applicationî. We feel that new problems must be tamed by our previous experience. When we encounter a challenge, we visit our database of known solutions with the objective of applying a template solution on the problem. I find many organizations are not comfortable suspending judgmentÖInstead of trying to force these tools into organizational structures, let them exist for a while. See what happens. Donít decide the entire solution in advance. See the process as more of a dance than a structured enactment of a solutionÖThe view that we must know before we can do, and that problems require solutions, can be limiting in certain instances. Knowing often arises in the process of doing. Solutions are often contained within the problems themselves (not external, templated responses). And problems always morph as we begin to work on them.

Part of my responsibility in my current contract assignment is increasing the awareness and accessibility of the available tools, content and other resources among our employees and customers. Thereís a strong temptation to ëprescribeí how and when these resources should be used (as I did with my communication tool decision tree), but while these ëprescriptionsí may be useful guidance (especially for novice users) it is important that we allow and encourage employees and customers, individually and collectively, to use these resources as they see fit and share their ëadoptionsí with others, and understand and accommodate rather than proscribing their problem workarounds.

knowing knowledge 2
 
I would have liked to read more in Siemensí book about the cultural implications of decentralization and networking of knowledge. Some would have us believe that networks threaten the very existence of hierarchy, but Iím not so sure: In the organizations I know best, hierarchy continues to rule because management controls the purse-strings, and can ëstarveí those who fail to conform to its instructions. I used to believe that management also controlled decision-making, but Iíve come to believe that in most organizations decisions are de facto hugely decentralized: When the boss announces a decision that makes no sense to the front lines, the people on the front lines will figure out how to work around the decision in such a way they appear to be complying yet still manage to do things more sensibly. And if decisions donít produce action and behaviour change on the front lines, decision-making ëpowerí is impotent. But as the Max Planck quote below makes clear, one type of decision can help entrench hierarchy ñ the decision to fire those who are non-compliant and to promote those who comply, support and share the boss’ values.

Siemens calls for the redesign of organizations3 to enable decentralization and networked knowledge transfer, learning and action, but in large organizations this isnít going to happen ñ it will only occur, haphazardly, around the ëedgesí of organizations where those high in the hierarchy canít see it happening.

Although his prescription is, I think, impractical, his vision of an organization that enables effective knowledge-sharing, learning and collaboration is worth thinking about. Iím working on an article on ëworkaroundsí as the means by which most useful ‘unmechanizable’ work in organizations (i.e. thoughtful ëknowledge workí) actually gets done. Knowing Knowledge could be used as a ërecipe bookí of workarounds by savvy, practical knowledge workers.

If, as Siemens says, solutions are often contained within the problems themselves, then thatís a step in the right direction.

Notes:

1. Examples:

  • “Whoever undertakes to set himself up as a judge of Truth and Knowledge is shipwrecked by the laughter of the gods.” (Albert Einstein)
  • “An important scientific innovation rarely makes its way by by gradually winning over and converting its opponents. It rarely happens that Saul becomes Paul. What does happen is its opponents gradually die out and the growing generation is familiarized with the idea from the beginning.” (Max Planck)

2. He later seems to imply that “know who” is a special type of “know where”.

3. The redesign process has eight steps: Current state analysis, representation/evaluation, validation, learning/knowledge strategy (ëdevelopment mapí), ecology design/deployment, nurturing learning capacities/processes, assessment and revision.

Posted in Working Smarter | 5 Comments

The Best Business Books of 2006?

How to Save the World 3
My ‘How to Save the World’ actions list
Armed with the list of the 46 nominees for best business book from S+B magazine, I recently made my annual trek  to the book mega-store to browse the nominated tomes (my twelve selections from a year ago, for 2005, are here). S+B’s lists cover the following categories: The Future, Economics, Marketing, Media, Negotiation, Strategy, Governance, Management, The Business of Defense, Fiction, and Leadership. I’d browsed most of the nominees earlier in the year, and bought only one of them: Tim Flannery’s The Weather Makers, which S+B has in its ‘The Future’ category. The few I hadn’t already seen didn’t produce any more winners, so the entire exercise was pretty depressing. In fact, it’s quite a stretch to call The Weather Makers and the fiction nominees ‘business books’ at all. And where are the books on innovation, entrepreneurship, information and technology?

But if ‘fiction’ and ‘the future’ qualify as business subjects, maybe I don’t have to end this article the way I had planned to (saying that 2006 produced not a single quality business book). Rather than reading the hackneyed books by egomaniacal CEOs and their sycophants on ‘leadership’ and ‘management’, those who want to understand and succeed in business would be much better off trying some of these books:

What’s Really Going On in the World:

  • The Weather Makers by Tim Flannery — what global warming will wreak in the coming years
  • Heat by George Monbiot — how to stop global warming by reducing CO2 by 90%
  • The Great Turning by David Korten — principles for a Living Economy
  • Waiting for the Macaws by Terry Glavin — how we’re precipitating the Sixth Great Extinction
  • The Place You Love is Gone by Melissa Pierson — how the loss of place, and our sense of it, impoverishes our culture
  • Made to Break by Giles Slate — planned obsolescence and the economic necessity for a throw-away culture
  • On the Rampage by Robert Weissman and Russell Mokhiber — “71 trenchant essays on corporate soulessness from two of America’s leading reporters on corporate misbehavior” (says Dennis Kucinich)

Entrepreneurship, and Living & Working Responsibly:

  • To Be of Use by Dave Smith — how and why to be an entrepreneur and of service to humanity at the same time
  • The Small-Mart Revolution by Michael Shuman — diagnosing the reasons entrepreneurial businesses face an uneven playing field and an unfair competitive disadvantage versus the multinational corporatist oligopolies, and what to do about it
  • Values-Driven Business by Ben Cohen & Mal Warwick — why putting principles before profit is not only right, but sustainable as well
  • The Logic of Sufficiency by Thomas Princen — why an economy based on collective, networked community-based self-management, optimizing the well-being of all life, balancing all interests and appreciating natural constraints, and producing and distributing only, but generously, what is needed, just makes sense

Research, Information & Technology:

  • Knowing Knowledge by George Siemens — How technology and complexity are changing the nature of knowledge, connection and learning (my review coming shortly); available for download free
  • The Shangri-La Diet by Seth Roberts — not a diet book as much as a book on self-experimentation as a fundamental mechanism for primary research, and also, because it became a best-seller by stealth, also a great case study in viral marketing

Market Intelligence: Understanding Human Behaviour:

  • American Backlash by Michael Adams — how Americans (as consumers and citizens) are diverging more and more from those living in other affluent nations
  • Stumbling on Happiness by Daniel Gilbert — why you’re less likely to be happy in the future than you think

So there you have it. The 15 best ‘business books’ of 2006. Don’t look for them in the business section of your bookstore. In fact, don’t waste your time in the business section at all, at least until the publishers stop recycling the nonsense of the last century and come clean about what’s really going on in the corporate world. I’m not holding my breath. The emperor has no clothes, yet the publishers are making a fortune selling emperors and emperor-wannabes ‘invisible cloth’. If you buy it, better hope you’ve got nothing to hide.

In the meantime, the 15 books above are worth an investment of your time and money. If you’re thinking of starting your own business, they’ll give you knowledge that will put you in good stead. And if you’re still working for corporatists, they might give you the courage to break free and become part of thesolution instead of part of the problem.

Posted in Working Smarter | 4 Comments

Five Things (You May Not Know) About Me

Dave Pollard portrait 6
Justin Kownacki , the talented producer of the excellent series Something to Be Desired has ‘tagged’ me to spread a blog meme: Five things you may not know about me. I can’t (often) resist these viral prompts, and this one intrigues me because I’ve already confessed a lot in these pages and in my About the Author bio. What else can I say, especially something that could surprise anyone that reads these pages regularly? Well, here goes:

  1. Although I often write about the importance of being observant/attentive and self-sufficient, I am neither. I have good instincts about people, which perhaps suggests that my body processes information about other people more effectively than my conscious mind does. But for the most part I donít pay attention very well, which gets me in lots of trouble, and Iím so poorly coordinated that body-mechanical tasks (like dancing, swimming, and drawing) are just beyond me. And neither of these faults is the result of lack of effort (my own, and that of others) to try to improve. At these important things, I am just incompetent.
  2. Iíve come to the disturbing conclusion that I usually prefer the company of animals to humans. At first I thought I was just overreacting to the general indifference of most people to the plight, and intelligence, and emotional capacity, of animals, but now I think it has more to do with a preference for silent company and the realization that, as Shaw said, ìthe biggest problem with communication is the illusion that it has occurred.î
  3. Iím a fierce supporter of the right to die. To me this is a ënaturalí right, like the right to breathe, to live in peace, and to a clean and healthy environment, so having governments try to take this away strikes me as outrageous. This right is most important for those suffering, of course, but I donít draw lines when it comes to such matters. Iíve known many who have taken their own lives, and I respect their decisions. I understand the Noonday Demon and the horrific and invisible suffering it can cause. People who exercise their right to die have their own reasons, and while they may not be ëlogicalí, whoís to say that emotional reasons are not just as valid? I also feel deeply for those who have been left behind by those who have chosen to die, whether or not they understand, on any level, why that decision was made, and that no one is to ëblameí, just as I feel for all those who, for any reason, have been unable (and may never be able) to reach closure on something important thatís happened in their lives.
  4. Iím more even-tempered than I was when I was young, but some things make me crazy: cruelty, unfairness, dishonesty, arrogance, backstabbing (and other indirect and cowardly attacks on people) and taking pleasure from othersí misery. I find these personality traits, which I think are psychopathic and horrendously damaging, so distressing I canít even bear to watch the portrayal of them in films (I have to change the channel or leave the theatre). I instinctively dislike people who make a living by lying (notably many lawyers, marketers and people in the ëdevelopmentí industry). I donít think you can cure what these people have and insist on inflicting on others, and itís that incorrigibility that probably makes me so irrational.
  5. As I get older, I cry more often. Certain music, ëtouchingí scenes in movies (even when theyíre somewhat contrived), pathos, silent suffering ñ all of these set me off. I find it cathartic. Yet very few people have seen me cry — for reasons I donít understand, I almost never cry in public, even at funerals.

Well, that’s more than enough. Who I’m tagging in turn (this is a somewhat mischievous list of extraordinary bloggers who readers know little about personally — I don’t really expect them tocarry on the meme):

Posted in Using Weblogs and Technology | 2 Comments

Sunday Open Thread — December 10, 2006

Living on the Edge 2
What I’m planning on writing about soon:

  • Reintermediation: Why hollowed-out organizations are impoverished and fragile, and how to fill them out again, in a brave new way.
  • Rail: A solution to the transportation portion of global warming, or an impossibly expensive attempt to put the auto genie back in the bottle?
  • Experience-Based Decision Making: It seems an obvious choice, until you understand why the alternatives hold sway.
  • Making Blog Comments and Forums and Wikis Work: Do we need groundrules to enable real conversations, and would anyone follow the groundrules if we did?
  • The Long Tail: Why the tail will never wag the dog (while it’s attached to the dog).
  • Best Business Books of the Year: A null set!

What I’m thinking about:

Despite social networking and the Internet and various face-to-face meetup opportunities, those of us who recognize the need to build a new culture are still terribly isolated, and a long way from consensus ourselves on what we should do. There’s a lot of us on the Edge, but we’re still disconnected, economically, physically and philosophically, and we’re starved of the resources we need to make anything happen. We will need to do a lot of learning from a lot of experiments, but how are we going to find the time and resources to do them, and to agree on what experiments to do first, and with whom, and coordinate our learnings from them?

Things happen the way they do for a reason. I keep making excuses for writing about the need for change — creating intentional communities and natural enterprises and radically simple living programs and information-sharing and organization networks — but not doing anything about it. Why? Because while there’s no better way to Let-Self-Change than just beginning, it is far from clear how to just begin. Where and how should we just begin? What is the first step, and can anyone know what it is for anyone else? And when we should know better that it’s hopeless, what is it that keeps us going, believing we’re somehow going to save the world?

Part of the answer has to be breaking free from the gravity that keeps sucking us away from the Edge back to the mainstream centre of our culture. Money, debt, social pressure, laws, the media, political pressure groups, advertising and many more ‘forces of gravity’ make it very hard to break free until and unless we have no other choice (until these forces no longer have any hold on us, which is probably never for most of us). And they make it very easy to make excuses, to do nothing. But I think it’s unfair to blame our action on procrastination and lackof courage. I’m more inclined to believe the time is not yet right.

The only problem is, by the time the time is right, it may be far too late.

So what’s keeping you awake at night these days?

Posted in Collapse Watch | 3 Comments

Saturday Links for the Week: December 9, 2006

healthcare survey

See How Patients Rate Doctors: It’s brand new, but this site allowing North American patients to rate their physicians has great promise. It will be interesting to see if the AMA/CMA try to shut it down. Thanks to my work colleague Carolyn Lonsdale for this link and the one that follows.

…And See How Patients and Doctors Rate Their National Medical Systems: A fascinating 7-country international survey (excerpt in graphic above) suggests that European healthcare is better than North American by a mile, though Germany’s healthcare system is in sudden and sharp decline. And, for Canadians, a new study by the Canadian Centre for Policy Alternatives shows that, while Canada’s healthcare system is far from perfect, switching to the even more flawed American system would be a disastrous mistake.

December 15 is Esperanto Day: I’ll be posting one of my articles on the Gift Economy in Esperanto that day. Lots of other bloggers are participating as well. Learn more about Esperanto here.

Further Outrages of the US Patent Office: In its zeal to support the corporatist agenda to crush entrepreneurship and innovation by making every kind of intellectual idea and thought patentable (and hence ‘owned’ by rich patent holders with legal armies to enforce it), the US patent office recently patented the idea of Communities of Practice! If you want to establish a community with someone in the future, better be prepared to pay the company that now ‘owns’ that idea for the right to do so. Thanks to John Maloney for the link.

Is Knowledge Management Dead?: Dave Snowden says it is, at least as we have known it in the past. I think he’s exactly right. Thanks to David Gurteen for the link.

China Increases Influence Over Alberta Tar Sands: HTWW reports that China, which already has a significant interest in the eco-holocaust that is Alberta’s tar sands, is now proposing to manufacture in China the monster extraction technologies needed to gouge the pristine earth and process the sands before dumping the remaining sludge back in the ground. How much oil will be needed to make and transport this Frankenstein machinery is beyond conception. Sheer insanity, thanks to Canada’s Conservative corporatist global-warming-denying minority government.

Sony’s New Wireless Uses Your Body as Connection: A new technology developed by Sony uses the electrical system of the human body to transmit music and other data from your headset to your MP3 or other wireless device, boviating the need for Bluetooth-type short-range wireless transmission technologies. Thanks to Innovation Weekly for the link.

Thoughts for the Week:

From Nietzsche, via Steve Layland: “Annoying! The same old story! When one has finished oneís house one realises that while doing so one has learnt unawares something one absolutely had to know before one began to build. The everlasting pitiful ëtoo late!í ñ The melancholy of everything finished!”

From Pascale, or Millard Fuller, via Andrew Campbell: “It is easier to act your way into a new way of thinking than to think your way into a newway of acting.”

Posted in Our Culture / Ourselves | Comments Off on Saturday Links for the Week: December 9, 2006

Scenario Planning vs. Collective Vision: Imagining What’s Possible

Olympic 2

Several years ago when I was doing some strategy work for my multinational employer I read Peter Schwartzí book The Art of the Long View , This remains the definitive text, I think, on the process and value of scenario planning. It is not, as many believe, about predicting the future. It is, rather, the field of doing what I have often felt is my gift: imagining possibilities:

You can tell you have good scenarios when they are both plausible and surprising; when they have the power to break old stereotypes; and when the makers assume ownership of them and put them to work. Scenario making is intensely participatory, or it fails.

So the purpose of scenario planning is not to predict and preempt the future, but rather to consider how the future might be different from the present, and what the implications of those differences might be for your organization or your community. A scenario is essentially a script or story about the future, and scenario planning is “ordering oneís perceptions about alternative future environments”. The scenario-building process entails these eight steps:

  1. Identify the Focal Issue or Decision : What do you really want to know? Define a specific decision or issue where having scenarios will be helpful.
  2. Identify Key Factors in the Local Environment: What factors influence the focal issue or decision? What will decision makers want to know when making their choices? This entails doing some ‘cultural anthropologyí, “hunting and gathering intelligence” outside your immediate areas of knowledge, ensuring the scenario-building team is diverse, imaginative and informed, and challenging established “mental maps” about the issue or decision.
  3. Identify Driving Forces: What major trends and driving forces influence the key factors? The work of Porter, Drucker and Christensen can help identify these.
  4. Rank by Importance and Uncertainty: Rank the key factors and driving forces on their degree of importance and the degree of uncertainty. Make an x:y plot with importance vs uncertainty. Those key factors or driving forces that fall in the quadrant high importance and high uncertainty merit further study and inclusion in alternative scenarios.
  5. Select Scenario Logics: Define the key variables for building scenarios and their relationships. Steps 5-7 involves having “strategic conversations” with people throughout the organization or community to get other perspectives on how the scenarios would ‘play out’.
  6. Flesh out the Scenarios: Each key factor and driving force should be given some role in the scenario. 
  7. Implications: What could happen if the different possibilities occurred? Build these into your scenarios. Schwartz talks about a process of “rehearsing the future” to do this.
  8. Selection of the Leading Indicators and Signposts: What trends or events, if they occurred, would add credibility to each scenario?

The objective is to come up with a few alternative scenarios that differ in important, substantive ways, not just in degree, which will increase your group’s knowledge and allow more confident personal and collective decision-making. Itís a disciplined attempt to reduce the ëcost of not knowingí. And, unlike the visioning and predictive processes, itís not about what youíd like the future to be, or think it will be, but rather how it might be, in challengingly different and surprising ways, from how it is today.

Well, thatís the theory anyway. Those who have used the technique will of course tell you that this has provoked novel thinking and insights that have led to much better decisions and savings of millions of dollars and avoided untold grief. Iím not so sure. Iím all for imagining possibilities and developing stories that get us thinking outside of our normal mental models and considering new ideas, approaches and methods. And Iím all in favour of strategic conversations around plausible future trends or events or insights about how the world really works or what could be. But despite scenario plannersí denial that theyíre in the business of predicting, there seems to be a lot of assigning of probabilities to the assessment of scenarios and the making of decisions stemming from them.

As youíre probably tired of hearing me say, most organizations, societies and environments are complex, which means prediction is impossible and the variables that determine what will happen cannot even be identified. The best we can do in complex situations is look for patterns that might suggest the need or opportunity for an intervention ñ creating an attractor or barrier that will tend to encourage or discourage certain behaviours and lead to a preferable outcome. Christensen makes the same point a different way, saying that “disruptive innovations” ñ the ones that can topple the incumbents and transform an industry completely ñ are essentially unpredictable because they come from outside the conceivable attention horizon of the players in that industry. They are not only unexpected, they are ëunexpectableí.

Back in 1989, when The Art of the Long View was written, Schwartz (with Stewart Brand, Howard Rheingold and others) produced three scenarios for the year 2005 that they called Global Incoherence, New Empires, and Market World. These make fascinating reading, coming as they did before the dot-com boom and bust, before social networking, and before 9/11. The scenarios greatly overestimated our willingness and ability to do anything about global warming and the environment in general. They also overestimated the impact of new technology on society, the amount of change that the ëinformation economyí would bring about, the impact of then-teenage Gen Yíers (and the trend to cultural homogeneity in general) and the degree of innovation in business and the media. It underestimated the degree of political upheaval, cultural clashes, genocide and war that turned out to be the hallmarks of 2005. It incorrectly foresaw the “replacement of political ideology with pragmatism” as a result of “a world weary of war”. The End of Oil is contemplated but discounted as highly improbable. And while interactive TV is contemplated, there is no mention of anything like what we now call the Internet.

The fault of these scenarios, and of most attempts at imagining alternative futures, is the human tendency to assume the future will be like the present, only more so. Those of us who say this will be the final century of human civilization produce raised eyebrows because the majority cannot conceive of a significant discontinuity between what has happened in the past, what is happening right now, and what is to come. When sudden discontinuous reversals occur (the fall of the Soviet Union, the dot com bust etc.), our tendency is to discount them entirely as unsustainable anomalies and do our political and economic prognosticating as if neither the rise nor the fall had ever happened. When other unexpected discontinuous events occur (9/11, Katrina), our tendency is to exaggerate their significance, to ignore our learnings from everything that happened before them, and to start predicting more of the same, mentally creating new continuities to replace the ones we have lost. Thatís just the way we are.

So rather than create scenarios that help us imagine the future as it seems likely to be, Iíd prefer to create scenarios that can help us imagine the future as it could be. In organizations, thatís what ‘visions’ (a kind of best-case future-state story) are about. And in larger society, thatís a function of utopian (and dystopian) novels, and of some sci-fi. Their value is not in their predictive ability (and that is not their purpose) but rather their ability to stimulate the imagination to think discontinuously, and to provoke the intentionality that comes from thinking about what is possible, and consciously or subconsciously taking the first steps to make that imagined possibility real.

The problem with most visionary imaginings is that they are the product of just one person, or a few people in an organization with similar knowledge and perspectives. They lack The Wisdom of Crowds. For example, my novel-in-progress, The Only Life We Know is about a post-civilization society of diverse and loosely-connected, sustainable, self-selected communities, as an illustration of how intentional communities and natural enterprises could obviate the need for hierarchical states and markets. I had hoped it would be a ëvisioní or model of whatís possible that other ëdeep greensí, anarchists, and progressives could modify and then introduce into their own new ex-civilization or post-civilization communities.

But suppose instead of writing a utopian book solo I wanted to make the visioning a collective effort. Iíve had some preliminary discussions with some fellow idealists about how we could go about collaboratively creating a post-civilization vision and an intentionality program (not a plan, precisely, but more like the set of announced collaborative and individual intentions that come from an Open Space event) to get us there. Using a real Open Space event would be ideal, of course, but getting a couple of hundred people with the imagination to ëcreateí a future vision of a better world, one that envisages better ways to live and make a living, together in one place, would be a challenge unless we were to find a major, progressive, idealistic funder for the event. So perhaps instead we could use a wiki or some other collaborative tool where we would apply the methodology of Open Space virtually to (1) create the future state vision collectively, and then (2) develop an intentionality program to make it real.

This may be too much to expect of an asynchronous tool, and in the worst case it could turn into an anarchic ëherding catsí exercise. But I think with a manageable-sized group and some appropriate ground-rules it could work. The end-product would be not scenarios but an imaginative vision of whatís possible, a model of a virtual ëplaceí for living and making a living sustainably and joyfully in community, and a map, drawn by each of us from where we are now, of how to get there.

Itís worth a try.

Posted in Collapse Watch | 7 Comments

The Virtuous Cycles of the Gift Economy

Gift Economy Cycles
Our society puts a value on human activities only when they can be monetized ñ when a transaction involving an exchange of money occurs. We tend to equate our time with money: If the ëmarket valueí of an hour of our time exceeds the cost of hiring someone else to mow our lawn or make a present for a loved one or look after our children or our home, we conclude that it makes sense to buy those services and to work longer hours to pay for them. 

This false economy leads us to buy what we donít need, which requires us to work harder to pay for those unnecessary goods and services, leaving us even less time to look after ourselves and our own needs and forcing us, in a vicious cycle (cycle 1 in red on the chart above) to ëoutsourceí even more of the things we might be doing for ourselves. All this phony economic activity is added to the GDP and employment data. Do-it-yourself and other ëunpaidí work, and things we make for ourselves, are not considered ëeconomicí activities and hence not included in the statistics that drive our societyís political and economic decisions. No surprise then that the government encourages us to buy what we donít need and what we could provide for ourselves.

By contrast, the Gift Economy does not value monetized activity more highly than un-monetized activity. It suggests, on the contrary, that our time is invaluable and that therefore we should ëspendí it, as much as possible, doing things we love and things that are our personal responsibility, and only buy goods and services we cannot possibly provide for ourselves. In doing these things ourselves, we learn to do them better, more efficiently, more effectively and more economically, saving the cost of outsourcing them to a third party.

Thanks to this cost saving, we then need to work less, which gives us more time to do the things we love, creating a virtuous cycle (cycle 2 in green on the chart above) instead of a vicious one.

The economists donít like us doing this, since this DIY work doesnít involve the exchange of money or the employment of others to do our own work, and so is not included in GDP or employment data. This is why published trends in GDP and unemployment are meaningless, and why these data provide no useful measure of a societyís well-being.

The outcome of this virtuous cycle ñ more time ñ has another benefit as well: Some of that ëextraí time can be invested in Gift Economy activities that yield even greater, self-reinforcing and sustainable ëgoodsí:

  • Mentoring, parenting and coaching: enabling others to cope with major life challenges and problems
  • Showing and teaching: enabling others to develop new capacities and skills
  • Gifting, sharing and peer production: exchanging, and collaboratively designing and making stuff for mutual benefit

So under the Gift Economy, the joyful investment of this additional ëleisureí time spawns three more virtuous cycles (shown in blue on the chart above):

  1. Mentoring, parenting and coaching others (cycle 3 on the chart) produces healthier, happier, more competent and more responsible citizens with fewer social problems and needs. This reduces the costs of health care, crime, wars etc. and also makes us better at doing things for ourselves, saving both our society and us as individuals money, so we need to work less to pay taxes and personal expenses.
  2. Showing and teaching (cycle 4 on the chart) produces a more self-sufficient citizenry with more capacities and skills, who therefore need to work even less since they need buy fewer goods and services from others.
  3. Gifting, sharing and peer production (cycle 5 on the chart) produces goods and services tailored for our individual needs and wants at no cost beyond that for materials that must be purchased from the ëmarketí economy. Open source, free libraries and file sharing, scientific exchange, cooperatives, social exchanges such as work bees and vacation home swaps, the Internet (and particularly blogs) and philanthropy are all examples of gifting, sharing and peer production Gift Economy activities. Umair Haque has outlined a peer production model that could take us even further, to the point ëproducersí and ëcustomersí become indistinguishable, where they collectively invest time, ideas and energy in a trust relationship with others to co-produce goods and services precisely tailored to their mutual needs, which can then be gifted to others.

These cycles are, of course, subversive. They threaten to undermine and starve the ‘market’ economy by freeing us, the end-customers of that economy, from the need to pay money into it. They also threaten to undermine and render irrelevant political structures and institutions that exist to defend economic rights and powers, to wage wars and to mete out scarce economic resources ñ the Gift Economy voluntarily gives us these rights and powers, has no need of wars to defend them, and operates under a principle of generosity and abundance, not competitiveness and scarcity.

It is not surprising, therefore, that the brokers, agents, controllers of resources, marketers, politicians and other parasites who rely on the ëmarketí economy and its corporatist supporting political structures have already demonstrated a willingness to go to great lengths ñ alternately suing and bribing customers, ridiculing and slandering Gift Economy initiatives, and bribing and coercing lawmakers to disrupt the decentralization of power that the Gift Economy brings about and to protect ëtheirí property from being shared or given away generously.

The Gift Economy in fact represents a ëre-naturalizationí of the economy. The ëmarketí economy is unsustainable and has shown itself to be morally bankrupt, unable to innovate, fragile and lacking in capacity to cope with rapid change. The shift to the Gift Economy has already begun, and is entirely consistent with the critical political and economic demands and needs of our time, and with way nature and ëuncivilizedí creatures thrive in a world of abundance and a spirit of generosity (in the true ëgiving and sharing freely and trustfullyí sense of the word, not the narrow sense of charity).

All we need to do, starting within our own physical and virtual communities, is acknowledge that our time is precious and that making time to re-learn to do things for ourselves and become more self-sufficient just makes sense. Once we realize that, it will become clear to these communities that the Gift Economy offers us a better, easier, more equitable, resilient and joyful way to live, and to make a living. And, best of all, it justkeeps on giving.

Posted in Collapse Watch | 6 Comments

Social Networking in Business: An Update

Here’s the gist of the presentation I gave last week entitled “A Whirlwind Tour of Social Networking” in London at the Online Information 2006 conference hosted by the congenial David Gurteen.

Social Networking Applications (SNAs) are tools and technologies that make it easier to identify, meet, connect, share information and collaborate with other, appropriate people. They can help you discover (or rediscover) and locate the right people, just in time, build “know-who” maps and directories of expertise, invite and permission people to join networks, connect (real-time synchronously or asynchronously) with various people using various appropriate communication media, manage relationships across those media, and collaborate and share content with people in your networks.

Much of the current emphasis in new SNA development is in precisely those areas (finding people, virtual presence and co-development) where the first generation of applications was most disappointing, and there are some promising signs.

The greatest challenge has been making the tools simple and intuitive enough that they become ubiquitous, like the telephone and e-mail, instead of used only by those on the right side of the digital divide (tools like Skype, forums and blogs) or by an even smaller number of power users (tools like wikis and the more sophisticated co-authoring and collaboration tools). Unfamiliarity, social awkwardness, complexity (to the point some of them require extensive training), our ineffective interpersonal tools (some of us don’t know how to introduce ourselves well in person, let alone virtually), and the fact that those we want to connect with often aren’t online (and in some cases aren’t even known) all mitigate against widespread use of these tools.

These principles, which apply to all social interactions, dictate our ability to establish relationships effectively online:

  • Mutual trust, respect, context, and honest, transparent self-disclosure are all prerequisites to good relationships.
  • Relationships require a conversational icebreaker: you can’t just launch into them.
  • First impressions matter (many potentially important relationships were ruined by missteps right off the bat).
  • Information conveyed by observation (body language, tone of voice) counts more than that conveyed by our words: we are judged by what we do, not what we say.
  • Collaboration is the miracle glue of relationships: people who have worked together on something that engages them forge powerful relationships of trust and respect.
  • Every interaction online carries with it the burden of the entire network: “I appreciate what you’re talking about, but how am I going to explain this and work it out with A, B and C”, and “I’m not going to confide that to anyone I haven’t met face to face”. Openness has its downside.

Ultimately, social networks are complex, adaptive systems. Tools that are ‘merely complicated’ cannot hope to accommodate them, so sometimes the best that can be hoped is that the tool will be ‘invisible’ and not impede relationship-building and collaboration.

Here’s a list of types of SNAs, organized by ‘taskonomy’ (what they’re used for); the Examples given are free except as noted otherwise:

People-Connector Tools Examples Useful for Identifying & Finding This Kind of People What You Can Do Now
People-Finders LinkedIn, Ryze, Orkut, Facebook1 People meeting selected search criteria or having a specified affinity with you Set up a just-in-time canvassing system2
Social Network Mappers InFlow People connected with others in an organization Read The Hidden Power of Social Networks3
Proximity Locaters DodgeBall People you want to meet who are physically in your proximity Use them to enable serendipitous meetings within your company4
Affinity Detectors NTag (not free) People with whom you have shared interests who are physically in your proximity Use them at conferences where most attendees don’t know each other5
Social Publishing & Info-Sharing Tools Examples Useful for Publishing & Finding This Kind of Information What You Can Do Now
Journals Blogs, Podcasts Context-rich stories, reviews, and personal articles Pilot blogs among those in the company already maintaining some sort of ‘journal’6
Social Bookmarkers Del.icio.us Links to others’ stories, reviews and articles (for those who don’t have the time or interest to write their own blog) Use del.icio.us to get standing notification of new articles on subjects of interest to your organization
Photo Journals Flickr Personal photos and visualizations  –
Memediggers Digg, Reddit Links to stories on ‘hot’ topics  –
Product Evaluators Wize, ThisNext, Insider Pages Consumers’ evaluations of commercial products and services Check out what potential customers are saying about the competition
Personal Diaries/ Music/ Video Sharers MySpace Information about and samples of people’s favourite stuff Put samples of your organization’s possible new products on MySpace to test-market them
Collaboration and Communication Tools Examples Useful for This Kind of Collaboration and Communication What You Can Do Now
Wikis JotSpot Simple, quick collaboration on document drafting and idea generation Use wikis for small-group, ad hoc collaboration in your organization
Forums Yahoo Groups Threaded, subscribable conversations among communities of practice and communities of interest Use forums for communication among ad hoc communities whose members are both inside and outside your organization
Commercial Collaboration Tools BaseCamp
(not free)
Project management including document sharing, discussions, scheduling, resource allocation, notifications  –
Mindmaps Freemind Real-time consensus-building in meetings and conferences; Visual representation of complicated information Use mindmaps projected on a screen during meetings and conferences for instant documentation and resolution of misunderstandings
VoIP Skype Simple audio and video conferencing Use Skype to enable free long-distance conferences when face-to-face is too expensive or impractical
Virtual Presence Vyew Real-time videoconferencing with screen-sharing, instant messaging, document sharing, whiteboarding, and attendance tracking Use Vyew to enable small-group videoconferencing, virtual meetings, and training when face-to-face is too expensive or impractical
Peer Production  – Producer-customer co-development of products and solutions (gift economy) Read Umair Haque’s paper and decide whether this technique has a place in your organization
‘Unconferencing’ Open Space Collaboratively addressing and resolving complex issues Read Chris Corrigan’s Open Space site and decide whether this technique has a place in your organization
Combinations of SNAs and Hardware Mashups7

Notes:

  1. Facebook finds people within a specific school or organization.
  2. Don’t expect corporate directories to be current or give you the information you need to find true expertise. Instead, set up a just-in-time canvassing system, connected to e-mail groups around identified communities of practice in your organization, with request templates, to quickly find the people in your organization who have the expertise you need.
  3. If you’re going to map your organization’s networks, use Rob’s book to map the value of the networks, not just the volume of connections. Use it to support your just-in-time canvassing system (see above) and your communities of practice.
  4. These tools avoid the embarrassment of rejection (and stalking) by notifying the person you are seeking to meet (rather than you) when the two of you independently indicate you are in close physical proximity; only when the other person responds positively to this notification are you notified that that person is willing and able to meet with you. This type of software has enormous potential to enable valuable meetings of people that would otherwise not occur.
  5. These tools allow each tag recipient to key into the tag’s ‘smart’ mag stripe information on their interests and expertise; when two people with shared interests and expertise come into close physical proximity, their tags ‘flash’ those shared interests and expertise to ‘break the ice’ quickly.
  6. SMEs, CoP coordinators and internal newsletter editors are often ideal pilot groups for blogs, since they already have content that lends itself to journal format. Process: Identify the pilot group, select a blogging tool, develop and pre-populate a starting taxonomy, table of contents and initial content archive for each pilot member, develop appropriate security, RSS and internal/external access permissioning protocols, set up a help/monitoring group, offer everyone in the organization a brief seminar on blog publishing and subscribing, and talk up the externally-permissioned blogs outside the organization.
  7. Examples: Health departments are using collaboration tools combined with Google Maps to map disease outbreaks; Caregivers are using wireless VoIP with GPS and digital monitors to allow seniors with medical conditions to live in their own homes and have their health monitored continuously and unobtrusively.

The keys to success in ‘selling’ SNAs in skeptical organizations, and ensuring they are used effectively, are:

  • Enable executives to understand how they could be used, and encourage them to provide reaources for their acquisition, by developing a future state vision story that relates how your organization could accomplish things with SNAs that would be impossible without them, and improve productivity in the process.
  • When the tools are introduced, make them simple and encourage the pilot groups to self-manage their use and to develop simple ‘user guides’ that can be used when they are scaled up; this will minimize support and training costs, which in most organizations vastly exceed the cost of the software.
  • Run lots of small-scale SNA pilots/experiments in parallel, starting with people who either know and like the tools already, or have an urgent need for what they can offer; learn from both successes and failures and build on the successes.
  • Get the pilot teams to tell the executives their personal success stories that come from using SNAs — nothing gets interest and additional resources more than a delighted ‘customer’.

Discussion Questions:

  • What kind of success have you had getting SNAs introduced in your organization? 
  • What’s missing from the SNA ‘landscape’: Are there other kinds of SNA tools or mashups that might help with people-connection, social publishing andP2P information-sharing, or collaboration?
Posted in Working Smarter | 10 Comments

Jeff Vail’s A Theory of Power


MIC ProcessJeff Vail’s short, free online book A Theory of Power begins with a series of provocative theses:

  • The best representation of our world, of what ‘is’, is not matter, but the connections between matter.
  • These connections define ‘power-relationships’ — the ability of one entity to influence the action
    of another.
  • The ‘law’ of evolution can therefore be restated as: if new patterns of forces can survive
    their impacts with one another, if they tend to hold together rather than tear apart, they then represent a stable collection of power-relationships which survive, self-replicate, and mutate into further new patterns which are in turn subject to the same law.
  • This law applies to physical (matter), biological (gene) and cultural (meme) patterns; all matter and life and consciousness, and their evolution, are ‘creatures’ of their/our material, genetic and cultural constituents, created for the perpetuation of these patterns and sustained through their stable power-relationships.
  • Because of the evolutionary success of memes (due to their ability to adapt and change much more quickly and successfully than genes), culture has come to play an increasingly dominant role in our planet’s power-relationships.
  • Most significantly, the advent of agriculture, which was provoked by climate change (the ice ages) brought about a necessary power shift from the individual to the group in the interest of memes’ survival, to the point the individual became largely enslaved to the culture, and the survival of the civilization culture now outweighs in importance the survival of any of its members or communities.
  • A consequence of that has been the advent of the codependent cultural constructs of market and state, and, as agriculture has enabled exponential growth in population and created new scarcities, egalitarian societies of abundance have given way to hierarchical societies of managed scarcity.
  • This hierarchy has been further entrenched with the cultural evolution of technologies that enable even greater self-perpetuation of the memes that gave rise to it, and have led to the ‘efficient’ subjugation of the human individual to technology — that’s the power-relationship that most supports the survival and stasis of the culture, and under it even those at the top of the hierarchy become slave-hosts to the memes and culture.
  • These memes and culture can now self-perpetuate and thrive more effectively with technology and the artificial constructs of market and globalizations than they could with inefficient and unreliable human hosts, so technology growth is now even outstripping human growth, to the point that humans are becoming commodities and could even become redundant.
  • So: if we are now becoming slaves to the machine-powered perpetuation of memes that are outgrowing their need for us (to the point that although catastrophic global warming and human extinction now seem inevitable, this is not something our meme-culture ‘cares’ about) can we, the human slaves, thanks to the genetic and memetic evolution of self-awareness, ‘liberate’ ourselves and defeat the meme-culture before it destroys us? In other words, can we consciously, collectively take control for the first time over power-relationships, and establish new power-relationships that put the genetic survival of the human race (and, hopefully, the survival of all other life on Earth on which that genetic survival depends) ahead of the reckless survival of the Frankenstein ‘civilization’ culture we have created?

Vail’s answer to this final question is a qualified ‘yes’. He argues that the way to establish power-relationships that put our genes’ interest ahead of memes’ is to “confront hierarchy with its opposite — rhizome — a web-like structure of connected but independent nodes”, borrowing from successful models in nature of such structures. The working units (nodes) of this ‘revolutionary’ structure are self-sufficient, egalitarian communities, and the concept of ‘ownership’ in such communities is eliminated to prevent the reemergence of hierarchy.

Rhizome-based structures need to be developed and then institutionalized from the bottom up to replace hierarchical ones, Vail argues, in all areas of our society — social, political, economic, educational etc. to entrench the power and sustainability of self-sufficient communities and render them invulnerable to re-expropriation of that power by hierarchies. In practical terms, he says:

Power remains distributed to the level of the individual rhizome node through local, functional self-sufficiencyóa modern equivalent to the Domestic Mode of Production. In other words, functional self-sufficiency means the ability to produce at the household level at least the minimum necessities for day-to-day existence without relying on outside agents or resources. Self-sufficiency removes the individual rhizome node from dependence on the standard set of outside suppliers. It does not eliminate exchange, but creates a situation where any exchange exists as a voluntary activity. The commodities that each node must provide for itself include staple foodstuffs, energy for heating, basic habitat and small group interaction.

Self-sufficient energy coops, and local permaculture-based food movements are examples of rhizome structures. Such networks are also the most effective means for the dissemination of information on how to make rhizome activities even more effective — they have much less signal loss than hierarchical methods that require information to flow up and then down controlled and constricted paths. Rhizomes are also, while less ‘efficient’, more effective and more resilient than hierarchies.

Next, Vail argues that, once established, to defend against attacks from vestiges of hierarchical systems, rhizome networks need to adopt asymmetrical methods — by reducing the desire of hierarchy to re-achieve power (e.g. by making it difficult or unrewarding to do so on its own terms) and by becoming ‘invisible’ to the hierarchy (e.g. dropping out quietly and not taking part in the hierarchy’s social, political and economic activities). Vail concludes:

A new vision, with individual freedom to pursue arts and spirituality, above the pettiness of bickering for power, may prove possible if we learn to control the powers that have dominated us throughout history. In the spirit of this vision, the message will ultimately fail if forced upon others. Only through personal example, by showing that a realistic and preferable alternative exists, will these concepts succeed on a large scale. We will act as pioneers, who will begin to create diverse rhizome nodes, each one representing an individualís struggle to solve the problems of hierarchy and human ontogeny. The more we learn and break free from the control of genes and memes, the more success these pioneers will have. Effective tools and practices will spread, and the rhizome network will grow and strengthen. As this network evolves, it will provide a realistic, implementable alternative to hierarchyóan alternative that fulfills our genetic ontogeny and empowers us as individuals. Nature has shown us that the structure of the rhizome can compete with hierarchy and stratification. When combined with an understanding of reality and humanity that makes us our own masters, we may finally learn from the events of the pastÖand gain control of our future.

Natural Community
This is entirely consistent with the approach I have been arguing for — the bottom-up creation of a combination of working models of (a) self-sufficient, sustainable (probably polyamory) egalitarian intentional communities operating under Gift Economy principles, (b) natural enterprises and (c) peer-to-peer information and organization networks.

The concern many have expressed about models like Vail’s and mine is how to scale them up — how to get them to the ‘tipping point’ at which, like viruses, they start spreading quickly and supplant the old hierarchical ones. One approach Vail mentions is Hakim Bey’s Temporary Autonomous Zones (TAZs, or ‘pirate utopias’). Bey’s zones are based on the principles of (a) 30-50 person ‘bands’ replacing families (Bey quotes Gide: “Families, how I hate them! The misers of love!”), (b) a continuous ‘festival’ culture of conviviality, abundance, sharing, celebration, and joy and (c) no private ownership.

I really like the idea of a festival culture. Bey sees the zones as temporary (nomadic, to prevent their being attacked by the prevailing hierarchical culture). Vail says they will only be needed “until the size of the rhizome network provides enough power” to sustain them.

But that’s not how viral models work in nature. They get a foothold and then replicate. Assuming we can create some successful working models without having them destroyed by fearful or envious corporatists (and though I’m perhaps naive, I don’t think the establishment would be bothered to try to destroy them when they’re below the radar screen, and after that it’s too late), how might they replicate virally?

Suppose we were to invite people to just begin. We could use Open Space invitations to find the people who are ready to create some working models of TAZs. We could facilitate Open Space sessions to let invitees form TAZ ‘tribes’, each tribe consisting of about fifteen contiguous intentional community ‘clans’ of about 100 people, with each clan having 2-3 natural enterprise ‘bands’ operating within them. Then, any clan that was so popular that it attracted new members to grow beyond the magic number of 150 people would ‘split’ into two new intentional communities (members would self-select which of the two clans to belong to), and any tribe that exceeded about 2000 people would ‘split’ into two new tribes the same way. This is the way viruses replicate, and the way that some groups of animals instinctively hive off when their membership exceeds a certain threshold. As our rhizome-culture working models became more and more popular, and the hierarchical civilization culture collapses, we would simply and organically take over. Bottom-up, a model that has evolved to work replacing one that has ceased to function. That’s life.

These sustainable, natural bands, clans and tribes would support each other through network connections, physical and technological. Each would be autonomous and self-sufficient, and evolve in its own self-determined, wonderfully diverse way.

The great challenge, of course, is finding arable land that can sustain these extraordinary experiments. One solution would be simply to wait until climate change, pandemic, economic collapse or other disasters depopulate an area to the point its land becomes free or nearly so. Another approach I’ve mentioned before is to find philanthropists willing to donate the land on a successful-efforts basis. Or, we they could start in Russia and other countries where serious depopulation has already begun.

Are you ready for this? Is the world?

Posted in Collapse Watch | 7 Comments

Sunday Open Thread – December 3, 2006

Back home from the UK, tired but inspired. Believe it or not, my returning flight was delayed by a group of foxes sitting on the runway. Hopefully I’ll finally have some time this week to start getting caught up on the last few weeks’ e-mails, blog comments and Sunday open threads.

What I’m thinking about this week:

  • Social Networking Applications: How to map from what software is available to what is really needed, and identify the gaps, and how to get blogs and wikis in particular introduced into organizations as essential enablers of knowledge transfer (I suspect it will entail finding and telling powerful stories of successes, failures and future possibilities).
  • Reintermediation: Helping information professionals get out of the margins of modern organizations and into essential knowledge roles adding meaning and value to information.
  • Scaling Up Bottom-Up Working Models: After spending Saturday with Gary Alexander and hearing about his work with a UK ‘buy local food’ market and program, I’m interested in any ideas on how such programs can be connected, scaled and leveraged. Anyone know of other local food coop/market initiatives that have succeeded to the point they can be described as ‘working models’ that others can emulate? Dave Smith’s work in California comes to mind.
  • How Much We Can Accomplish Virtually and How Much Has To Be Done Face-to-Face: And a bunch of other questions, ideas and possibilities arising from my discussion with Andrew Campbell and others this past week in the UK. More about these in coming weeks.

It has become clear to me that, while many of us appreciate concepts like intentional communities, natural enterprises, and the gift economy, those who ‘get it’ are coming at it from such completely different contexts and perspectives that going from the conceptual to the practical will be extremely difficult. I’ve been reading lately (and will write tomorrow) about Jeff Vail’s proposal to create new social, economic and political constructs using rhizome (network) models. This makes enormous sense, and is consistent with what we’ve all been talking about in recent years, but how do we ‘operationalize’ it when we’re all coming at it from such totally different points anddirections?

Posted in Our Culture / Ourselves | 5 Comments